8/10 Good
carolina
Traveled with family
Aug 9, 2025
Nice clean hotel located very convenient to the train station. The first receptionist was very nice and friendly with good English. Next day I asked the housekeeper to do my room and she gave me the dirty look (didn’t speak any English) very rude told me with face literally she wasn’t gonna clean my room, I told her is ok no problem leave it. Just gave me clean towels. I went down to report this to the receptionist and she basically was on the housekeeper side. She said is late to do your room. I told her this is a hotel you should provide what I need I don’t need to beg you for something she has to do. Is her job . Anyway I decided to better go for a walk instead of fighting with rudeness . Next time in Germany I’ll not stay here. I’m paying for a service and I need to feel comfortable where I’m staying. Personal needs to be train to work in customer service. Is too bad that this cute hotel has people spoiling a good review.
carolina
Stayed 2 nights in Aug 2025



























