See all properties

The Chalets Motel

4.0 star property
Boardwalk/promenade motel in Hanmer Springs with free parking

Choose dates to view prices

Photo gallery for The Chalets Motel

Guests can enjoy a relaxing stay in this cabin-style building, featuring a covered porch with a bench and picnic table.
Cozy cabin-style building with a covered porch and satellite dish, set amidst a serene natural environment.
Set amidst lush greenery and a mountain backdrop, this house offers a serene retreat.
Prepare meals with ease in this compact kitchen featuring an oven, microwave, and refrigerator.
Relax in a well-appointed room with a comfortable sofa, wooden-framed TV, and a beautiful view.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Kitchen
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
56 Jacks Pass Road, Hanmer Springs, 7334
  • Hanmer Springs Thermal Reserve
    ‪8 min walk‬
  • Conical Hill
    ‪15 min walk‬
  • Hanmer Heritage Forest
    ‪18 min walk‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for One Bedroom Chalet (Queen)

One Bedroom Chalet (Queen) | 1 bedroom, premium bedding, individually decorated

One Bedroom Chalet (Queen)

9.2 out of 10
Wonderful
(5 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Chalet (Sleeps 4)

Two Bedroom Chalet (Sleeps 4) | 1 bedroom, premium bedding, individually decorated

Two Bedroom Chalet (Sleeps 4)

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Spa Chalet (Queen)

One Bedroom Spa Chalet (Queen) | 1 bedroom, premium bedding, individually decorated

One Bedroom Spa Chalet (Queen)

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Chalet (Sleeps 6)

Two Bedroom Chalet (Sleeps 6) | View from room

Two Bedroom Chalet (Sleeps 6)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Two Bedroom Chalet (Sleeps 5)

Two Bedroom Chalet (Sleeps 5) | View from room

Two Bedroom Chalet (Sleeps 5)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

About the neighborhood

Hanmer Springs

The Chalets Motel places you within a 10-minute stroll of Chisholm Park and Hanmer Springs Thermal Reserve. The 10 rooms at this 4-star motel include kitchens, balconies, and dining areas.
View more Motels in Hanmer SpringsOpens in a new window

What's nearby

  • Chisholm Park - 3 min walk - 0.2 miles
  • Hanmer Springs Thermal Reserve - 8 min walk - 0.5 miles
  • Conical Hill Walkway - 10 min walk - 0.6 miles
  • Conical Hill - 15 min walk - 0.8 miles
  • Hanmer Heritage Forest - 18 min walk - 1.0 mile

Getting around

  • Christchurch International Airport (CHC) - 99 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬11 min walk
  • ‪Sushi & Bowl - ‬8 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬8 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬8 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬6 min walk

About this property

The Chalets Motel

Boardwalk/promenade motel in Hanmer Springs with free parking
At The Chalets Motel, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. Free parking is included with your stay. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this hot springs motel include barbecue grills, a garden, and a picnic area.
Guests can expect to find free WiFi and 40-inch LED TVs with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Kitchens, balconies or patios, and dining areas are other standard amenities. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Russian

Similar properties

Stunning mountain views surround this two-story residence with a charming facade and beautifully manicured lawn.

Hanmer Apartments

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
9.8 out of 10, Exceptional, 318 reviews
$103 nightly
The price is $118
Jul 27 - Jul 28
Total includes taxes and fees
Hanmer Apartments

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • 18-hole adjacent golf course
  • Playground

Family friendly

  • DVD player
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 10 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven
  • Separate dining area
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Fan
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1 PM—-9 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chalets Hanmer Springs
Chalets Motel
Chalets Motel Hanmer Springs
The Chalets Motel Motel
The Chalets Motel Hanmer Springs
The Chalets Motel Motel Hanmer Springs

Frequently asked questions

Are free cancellation options available at The Chalets Motel?

The Chalets Motel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Chalets Motel?

As of Jul 18, 2025, prices found for a 1-night stay for 2 adults at The Chalets Motel on Jul 28, 2025 start from $96.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Chalets Motel?

This motel in Hanmer Springs is within a 10-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve. You'll also find Conical Hill Walkway and A Maze N Golf less than a mile away.

Is there parking available at The Chalets Motel?

Yes, self parking and long-term parking are offered for free at the motel. Accessible parking is also available for guests.

Does The Chalets Motel feature a casino?

No, The Chalets Motel doesn't have a casino.

Is there an indoor pool at The Chalets Motel?

No, there is no indoor pool at this motel.

Is The Chalets Motel a good place to stay for couples?

Couples staying at this motel will appreciate amenities like a kitchen and premium bedding as well as a garden.

Does The Chalets Motel have a hot tub?

No, but this motel offers jetted bathtubs in some guestrooms.

Does The Chalets Motel have a restaurant with a breakfast menu?

The Chalets Motel offers continental breakfast each morning for a surcharge though there is no restaurant.

Does The Chalets Motel allow pets to stay for free?

No, pets aren't allowed at The Chalets Motel though service animals are welcome.

Are there connecting rooms at The Chalets Motel?

No, there aren't connecting guestrooms at this motel.

Can I book a room with a balcony at The Chalets Motel?

Yes, every guestroom at The Chalets Motel comes with a balcony with some featuring mountain views.

The Chalets Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 219 out of 311 reviews
Rating 8 - Good. 85 out of 311 reviews
Rating 6 - Okay. 5 out of 311 reviews
Rating 4 - Poor. 1 out of 311 reviews
Rating 2 - Terrible. 1 out of 311 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Stayed 2 nights in Feb 2025

10/10 Excellent

M O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cornelia

Stayed 1 night in Nov 2024

10/10 Excellent

Phyllis, Cobourg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful private cabins, with a bedroom, sitting area & kitchen.. Close proximity to the Hamner Thermal Springs & town. Outdoor setting that we enjoyed just before sunset. The kitchen is well equipped to make a meal if you so desire. The staff is friendly & helpful. The accommodation is spotless & comfortable. Highly recommended staying here!
Stayed 1 night in Nov 2024

8/10 Good

AYHAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully equipped kitchen.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Recommend!

Amazing little village of cabins within walking distance of Hanmer Springs. We loved our time there!
Stayed 1 night in Nov 2024

10/10 Excellent

Morteza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the building is starting to show its age it was well maintained, spotless and had great amenities to compensate.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, would definitely stay at again. Would be nice to have option of hot chocolate drinks aswell
Stayed 3 nights in Oct 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to town
Stayed 1 night in Sep 2024

10/10 Excellent

Regan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Had everything we neede including an extra bed that was provided. Clean, warm and comfy and quiet. Close proximity to the village was convenient. Will be back same time next year.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome private wee cabins. Quiet and well looked after. Great service too, very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Miki

Traveled with group
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Chalets are dated but this is made up for by the cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Marty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice units on higher ground with nice views. Close to Town
Stayed 1 night in Feb 2024

8/10 Good

Kate

Traveled with family
Good position, clean and tidy, friendly and helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and quiet of being in separate chalets rather than having neighbours right next door.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 bedroom chalet was perfect for our family of five. Kids all in own bedroom with 3 x single beds, all with reading lights over the beds. Our room had double bed plus space in wardrobe to store suitcases. Full kitchen with fridge, oven and microwave that we used each day, and very helpful hosts with information and chalet supplies. Newspaper on our doorstep each morning. Highly recommended.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lotte

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good cooking facilities and fridge.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant all around. The four star rating is due to the uncomfortable bed which was a little rocky. The mattress was hard. The sheets were a little rough.
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money
Stayed 1 night in Oct 2023