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Zhejiang Narada Grand Hotel

5.0 star property

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Photo gallery for Zhejiang Narada Grand Hotel

Bar (on property)
Property video
4 restaurants; breakfast, lunch, dinner, and brunch served
Exterior
Business Queen Room | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
122 Shuguang Road, Hangzhou, Zhejiang, 310007
  • Place, Zhejiang University Yuquan Campus
    ‪11 min walk‬
  • Place, Hangzhou Botanical Garden
    ‪2 min drive‬
  • Place, West Lake
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Suite

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Suite - Mountain-View

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite - Mountain-View

  • Sleeps 2
  • Free WiFi

View all photos for Business Queen Room

Business Queen Room | Premium bedding, memory foam beds, minibar, in-room safe

Business Queen Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe King Room

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Hill Deluxe King Room

Hill Deluxe King Room | Premium bedding, memory foam beds, minibar, in-room safe

Hill Deluxe King Room

  • Hill view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Twin

8.0 out of 10
Very good
(1 review)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Baoshi Double Bed Room

Premium bedding, memory foam beds, minibar, in-room safe

Baoshi Double Bed Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, memory foam beds, minibar, in-room safe

Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hangzhou

Located in Xihu within a short walk of Zhejiang University Yuquan Campus, Zhejiang Narada Grand Hotel is within 2 miles (3 km) of other popular sights such as Hangzhou Tower Shopping Mall. This 5-star hotel has 394 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. It's connected to the convention center in central Hangzhou and also close to Wulin Square and West Lake.

What's nearby

  • Zhejiang University Yuquan Campus - 11 min walk - 0.6 miles
  • Hangzhou Botanical Garden - 2 min drive - 1.2 miles
  • West Lake - 3 min drive - 1.8 miles
  • Precious Stone Hill - 3 min drive - 1.4 miles
  • West Lake Expo Museum - 3 min drive - 1.4 miles

Getting around

  • Huanglong Cave Station - 1 min walk
  • East Railway Station (East Square) Station - 20 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive

Restaurants

  • ‪茉芙甜品屋 - ‬10 min walk
  • ‪D'cafe - ‬3 min walk
  • ‪东河啤酒 - ‬10 min walk
  • ‪克洛餐吧 - ‬2 min walk
  • ‪H-Lounge - ‬9 min walk

About this property

Zhejiang Narada Grand Hotel

At Zhejiang Narada Grand Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CNY 500 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Memory foam beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Exterior
Sofitel Hangzhou Westlake
Shangcheng
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 524 reviews
$109 nightly
The price is $117
Jun 7 - Jun 8
Total with taxes and fees
Sofitel Hangzhou Westlake

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee: CNY 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Dan Gui Lou
  • Lotus Chinese Deli
  • NASUBI
  • Tea Garden Lounge
  • Window Pavilion Cafe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2 PM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 230.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: CNY 1000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 159 per person
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 230.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Narada Grand Hotel

Narada Grand Hotel Zhejiang

Narada Hotel

Zhejiang Narada

Zhejiang Narada Grand

Zhejiang Narada Grand Hangzhou

Zhejiang Narada Grand Hotel

Zhejiang Narada Grand Hotel Hangzhou

Zhejiang Narada Hotel

Zhejiang Narada Hotel Hangzhou

Zhejiang Narada Grand Hotel Hotel

Zhejiang Narada Grand Hotel Hangzhou

Zhejiang Narada Grand Hotel Hotel Hangzhou

Frequently asked questions

Are free cancellation options available at Zhejiang Narada Grand Hotel?

Zhejiang Narada Grand Hotel provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Zhejiang Narada Grand Hotel?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Zhejiang Narada Grand Hotel on Jun 1, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Zhejiang Narada Grand Hotel?

This hotel is situated in Xihu, just steps from Yellow Dragon Sports Center and Huanglong Stadium. You'll also find West Lake and Hangzhou Botanical Garden within a short drive.

Is parking available on site at Zhejiang Narada Grand Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Zhejiang Narada Grand Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Zhejiang Narada Grand Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 4 restaurants, and a swim-up bar at this hotel.

Does Zhejiang Narada Grand Hotel have a casino?

No, Zhejiang Narada Grand Hotel doesn't have a casino.

Is there an indoor pool at Zhejiang Narada Grand Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Zhejiang Narada Grand Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as 4 restaurants and an indoor pool.

Are there hot tubs at Zhejiang Narada Grand Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Zhejiang Narada Grand Hotel have a restaurant that serves breakfast?

Yes, Zhejiang Narada Grand Hotel has 4 restaurants, and serves buffet breakfast for a surcharge.

Does Zhejiang Narada Grand Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Zhejiang Narada Grand Hotel.

Are there connecting rooms at Zhejiang Narada Grand Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Zhejiang Narada Grand Hotel?

The closest major airport to Zhejiang Narada Grand Hotel is Hangzhou (HGH-Xiaoshan Intl.), which is 23.9 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Zhejiang Narada Grand Hotel?

No, there aren't any guestrooms at Zhejiang Narada Grand Hotel that offer a balcony.

Does Zhejiang Narada Grand Hotel have a wedding venue?

There are wedding services available at Zhejiang Narada Grand Hotel if that's in your vacation plans.

Zhejiang Narada Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 75 reviews
Rating 8 - Good. 26 out of 75 reviews
Rating 6 - Okay. 9 out of 75 reviews
Rating 4 - Poor. 3 out of 75 reviews
Rating 2 - Terrible. 3 out of 75 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hai

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent place to hold our luggage while we go last minute shop
Stayed 2 nights in Nov 2025

10/10 Excellent

Xiao Ming, Chester

Liked: Property conditions & facilities
friendly services
Stayed 7 nights in Nov 2024

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

HEBER

Stayed 2 nights in Dec 2023

8/10 Good

XIA TIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
地理位置好，大堂改建后nice，伊经理友好，帮助搬行李，介绍广场上地铁出行，杭州游在世贸，我们留下美好回忆。

6/10 Okay

xiang

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
guests smoke at non-smoking floor, poor service at check-in.
Stayed 1 night in Jun 2021

8/10 Good

Yifan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient location

The hotel staff are very friendly and food was nice. The location is perfect, we walked to West Lake. The surroundings are very convenient. Good experience.
Stayed 2 nights in May 2021

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff speak English.

Staff were incredibly helpful and spoke English which is really refreshing in China.
Stayed 1 night in Oct 2020

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel.

A lovely hotel with a great pool and nice food. Clean rooms and friendly staff. A perfect getaway.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, good location. Booked non-smoking room but the prepared non-smoking room is full of the smoking smell. Got room changed immediately and seems an upgraded room which is a bitter bigger.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Helpful staff. Friendly.

My stay was great. No complaints. Staff was helpful. Starbucks in the hotel, which was lovely. Great location for getting to West Lake and other areas. The Spa downstairs was incredibly overpriced. Fancy hotel or not, the prices reflected that of a 5-star hotel in the States. I opted out. Hotel might could give a better guest discount to offset the inflated prices, and I bet more guests would use the service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and only 15.min ride by taxi

Excellent! Constructions on the other side of the road so that rooms with hill view will have noise all night and day.
Stayed 4 nights in Sep 2018

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Craig, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. European conceirge was a great help!
Stayed 1 night in Nov 2017

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay near West Lake

Good hotel near the enchanting West Lake and a few good hiking locations. Service was generally good and the only suggestion I have for the hotel is to provide some good tea in the rooms. The restaurant's breakfast was good too.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel and with an excellent pool !

Clean business hotel with an excellent swimming pool . I did not use the Gym but it looked good . The hotel exterior is dated but the interiors are good . Good business hotel . Walkable distance to the West Lake

8/10 Good

Verified traveler

Liked: Staff & service

Not bad at all

Nice enough room, maybe in need of a little renovation. Close to the West Lake. Roof top bar was brilliant!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel close to Westlake area

Very nice hotel but starting to show age. ladders in pool need to be replaced, bathrooms are very small, breakfast does not include salmon and waiters are not attentive, had to get my own coffee and refills. Moderate price is reflected in value, next door to newer, more expensive Dragon hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They tried giving me a smaller room than I payed for, had to come back down to the lobby and sort it out, didn't take much time but was frustrating nonetheless.

10/10 Excellent

Iseed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chee Tong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short business stay

Hotel is more than 20 years old. Still a great 5 stars classic hotel. Spacious lobby hall with a few restaurants to dine in. Good for business meetings at the tea house or conference however the minus point is the room is too classic design and not the modern type which you may be looking for. About 27km from the airport. Clubbing and sightseeing tourist spots to the west lake is about 10 mins car ride depend on the traffic condition.

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