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InterContinental Hangzhou ICC by IHG

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Photo gallery for InterContinental Hangzhou ICC by IHG

Deluxe Room (Intercontinental) | View from room
Property amenity
Minibar, in-room safe, laptop workspace, blackout drapes
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jiefang East Road No 2, Hangzhou, Zhejiang, 310016
  • Place, Hangzhou City Planning Exhibition Hall
    ‪8 min walk‬
  • Place, Hangzhou Grand Theatre
    ‪11 min walk‬
  • Place, MIXC Mall
    ‪16 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access)

  • River view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Premium

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Premium

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Premium River View

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Premium River View

  • River view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Upgraded Premium Room

Minibar, in-room safe, laptop workspace, blackout drapes

Upgraded Premium Room

  • River view
  • 1399 sq ft
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for 2 Single Premium

Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Premium

8.0 out of 10
Very good
(1 review)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for 2 Single Classic

Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Classic

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • River view
  • 1399 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for 1 King Classic

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Classic

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, City View

Premium Room, 2 Twin Beds, City View | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for 2 Single Premium River View

2 Single Premium River View | Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Premium River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Accessible, River View (Upgraded, Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, Accessible, River View (Upgraded, Club Lounge Access)

  • River view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access)

View from room

Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, Club Lounge Access

Suite, 1 Bedroom, Accessible, Club Lounge Access | Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • City view
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible

Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Accessible

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Hangzhou

Located in Shangcheng, InterContinental Hangzhou ICC by IHG is within a few miles (5 km) of popular sights such as Wushan Night Market and West Lake. This 384-room, 4.5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.

What's nearby

  • Hangzhou City Planning Exhibition Hall - 8 min walk - 0.5 miles
  • Raffles City Hangzhou - 10 min walk - 0.5 miles
  • Hangzhou Grand Theatre - 11 min walk - 0.6 miles
  • MIXC Mall - 16 min walk - 0.9 miles
  • Chongyi Church - 2 min drive - 1.6 miles

Getting around

  • Citizen Center Metro Station - 2 min walk
  • Hangzhou Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬10 min walk
  • ‪江澜楼阁大酒店 - ‬5 min walk
  • ‪量子咖啡 - ‬11 min walk
  • ‪Club InterContinental - ‬5 min walk
  • ‪connection's lobby lounge - ‬4 min walk

About this property

InterContinental Hangzhou ICC by IHG

InterContinental Hangzhou ICC by IHG features a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 196 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Connection Lobby Bar
  • Fresh All Day Dining
  • Sun&Moon Restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 196 per person
  • Rollaway bed fee: CNY 408.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-6:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hangzhou Intercontinental

Intercontinental Hangzhou

Intercontinental Hotel Hangzhou

InterContinental Hangzhou Hotel

Intercontinental Hangzhou Hotel Hangzhou

Frequently asked questions

Are free cancellation options available at InterContinental Hangzhou ICC by IHG?

InterContinental Hangzhou ICC by IHG offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Hangzhou ICC by IHG?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at InterContinental Hangzhou ICC by IHG on Jun 2, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around InterContinental Hangzhou ICC by IHG?

This hotel is situated in Shangcheng within a short 11-minute walk of Hangzhou City Planning Exhibition Hall and also 16 minutes on foot from MIXC Mall. You'll also find West Lake and Hangzhou Grand Theatre within a short drive.

Will I be able to park at InterContinental Hangzhou ICC by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Is a spa located at InterContinental Hangzhou ICC by IHG?

There is a full-service spa available for guests to enjoy and services include massages.

Are there luxury amenities available at InterContinental Hangzhou ICC by IHG?

Yes, guests can indulge in luxuries such as an indoor pool, 3 restaurants, and a full-service spa at this hotel.

Does InterContinental Hangzhou ICC by IHG feature a casino on the premises?

No, InterContinental Hangzhou ICC by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Hangzhou ICC by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is InterContinental Hangzhou ICC by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an indoor pool, and a bar/lounge.

Does InterContinental Hangzhou ICC by IHG have a hot tub?

No, but this hotel does have a sauna.

Does InterContinental Hangzhou ICC by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Hangzhou ICC by IHG has 3 restaurants, and serves buffet breakfast for a surcharge.

Does InterContinental Hangzhou ICC by IHG allow pets to stay for free?

No, pets aren't allowed at InterContinental Hangzhou ICC by IHG though service animals are welcome.

Does InterContinental Hangzhou ICC by IHG have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to InterContinental Hangzhou ICC by IHG?

The closest major airport to InterContinental Hangzhou ICC by IHG is Hangzhou (HGH-Xiaoshan Intl.), which is 16.2 mi away (24 minutes by car).

Can I book a room with a balcony at InterContinental Hangzhou ICC by IHG?

No, there aren't any guestrooms with balconies at InterContinental Hangzhou ICC by IHG.

InterContinental Hangzhou ICC by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 171 reviews
Rating 8 - Good. 49 out of 171 reviews
Rating 6 - Okay. 14 out of 171 reviews
Rating 4 - Poor. 3 out of 171 reviews
Rating 2 - Terrible. 5 out of 171 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul, Thame

Business traveler
Liked: Cleanliness, property conditions & facilities
Incredible great view unique hotel
Balcony view
Lobby view
Stayed 2 nights in Nov 2025

6/10 Okay

Yin

For a five star hotel the amenities and
Stayed 3 nights in Nov 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Jun 2025

10/10 Excellent

yue

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cathy and Benjamin give me excellent service.

Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, property conditions & facilities
The building design is unique.
Stayed 1 night in Dec 2024

6/10 Okay

Faisal, Hollis

Business traveler
Liked: Cleanliness
Limited dining options
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

slight feedback otherwise great stay

enjoyable stay. only downside is the lobby bar closes so early it was hard to have post dinner drinks or work at lounge over some whiskeys or alcohol in the night.
Stayed 3 nights in Sep 2024

2/10 Terrible

canson

Disliked: Cleanliness, property conditions & facilities
The property is dated
Stayed 2 nights in Jun 2024

10/10 Excellent

renjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Nian

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well kept hotel with high service level

The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.
Stayed 1 night in Oct 2023

10/10 Excellent

MARZOUQ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental
Stayed 3 nights in Oct 2022

10/10 Excellent

Eric

Stayed 1 night in Dec 2021

10/10 Excellent

Nan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love the hotel

Nice hotel and good service
Stayed 1 night in Jul 2020

8/10 Good

MIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, many choices
Stayed 1 night in Jun 2019

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Landmark of the city

amazing hotel with super nice staffs great location, so in love with local area cozy and good variation of breakfast
Stayed 1 night in Jun 2019

10/10 Excellent

Yu Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Hasan Furkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jan 2019

10/10 Excellent

KUO HSUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常滿意的住宿體驗

非常滿意的住宿體驗。
Stayed 1 night in Dec 2018

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