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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

An outdoor patio with tables and chairs, string lights, and potted plants.
A modern living room with a fireplace, two sofas, and a patterned wall.
A restaurant with red chairs and tables, a view of the outside, and a decorative blue sculpture.
A modern reception area with a curved counter, a decorative plant, a framed picture, and two elevators.
An indoor swimming pool with clear water, surrounded by tiled walls and a ceiling with recessed lighting. There are chairs and a potted plant near the pool, and a large window with a view of greenery outside.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with patterned curtains.

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(75 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Park View)

A hotel room with a large bed, a sofa, a desk with a computer, and a window with curtains.

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(195 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (City View)

A hotel room with two beds, a desk with a TV, a chair, a nightstand with a lamp, and a window with patterned curtains.

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(79 reviews)
  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds (Park View)

A hotel room with two beds, a desk, a TV, and a window with a view of the city.

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(143 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Burlington

Located in Downtown Burlington, Waterfront Hotel Downtown Burlington is adjacent to Spencer Smith Lakefront Park and within a 5-minute walk of Lake Ontario. This 3-star hotel has 129 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 miles
  • Burlington City Hall - 3 min walk - 0.2 miles
  • Burlington Art Centre - 6 min walk - 0.4 miles
  • Joseph Brant Museum - 10 min walk - 0.5 miles
  • Community Labyrinth - 6 min drive - 2.3 miles

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Poacher - ‬5 min walk
  • ‪Pearle's Cafe - ‬2 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

At Waterfront Hotel Downtown Burlington, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 22.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Are free cancellation options available at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Jul 23, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Waterfront Hotel Downtown Burlington?

This hotel is situated in Downtown Burlington, just steps from Lake Ontario and Spencer Smith Lakefront Park, and within a short walk of Burlington City Hall. You'll also find Burlington Art Centre and Joseph Brant Museum less than a mile away.

Will I be able to park at Waterfront Hotel Downtown Burlington?

Yes, uncovered parking is offered for CAD 22 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Waterfront Hotel Downtown Burlington feature a casino?

No, Waterfront Hotel Downtown Burlington doesn't have a casino.

Is there an indoor pool at Waterfront Hotel Downtown Burlington?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Waterfront Hotel Downtown Burlington?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Waterfront Hotel Downtown Burlington have a hot tub?

No, there isn't a spa tub at this hotel.

Does Waterfront Hotel Downtown Burlington feature a restaurant that includes a breakfast menu?

No, Waterfront Hotel Downtown Burlington doesn't have a restaurant that serves breakfast.

Does Waterfront Hotel Downtown Burlington allow pets to stay for free?

Although they can't stay for free, pets are welcome at Waterfront Hotel Downtown Burlington for a fee of CAD 25.00 per pet, per night.

Does Waterfront Hotel Downtown Burlington have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Waterfront Hotel Downtown Burlington?

The closest major airport to Waterfront Hotel Downtown Burlington is John C. Munro Hamilton Intl. Airport (YHM), which is 20.3 mi away (26 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is around 26.3 mi away.

Can I book a room with a balcony at Waterfront Hotel Downtown Burlington?

No, there aren't any guestrooms at Waterfront Hotel Downtown Burlington that offer a balcony.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1385 out of 2547 reviews
Rating 8 - Good. 627 out of 2547 reviews
Rating 6 - Okay. 325 out of 2547 reviews
Rating 4 - Poor. 107 out of 2547 reviews
Rating 2 - Terrible. 103 out of 2547 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing, the rest is perfect really enjoyed my stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonah

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, great location
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet, staff was friendly & always someone at the check in desk.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aminah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff, great area
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Great hotel!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Seulki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and kind, the view from the hotel is amazing. We had great time with our family.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful view of the waterfront.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alexious

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable,Very friendly staff from check in to the staff in the breakfast area especially during the weekend
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mikaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfy and clean. Check-in and check-out went smoothly. Location was so convenient as it’s walking distance to coffee shops, restaurants/bars, retail stores, and obviously the park!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent locations... note the walls are thin but it appears management is addressing this issue.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Clean room - friendly staff - was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
Very friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here many times over the years and have never been disappointed. For us, it’s been great having a full-service restaurant attached to the hotel. Be prepared for $20/night parking, but that’s just the way things are!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nirmala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good stay here 😊 The room was clean, comfortable, and had everything I needed. The staff were very kind and helpful, and the location was great and easy to get around. Everything was simple and smooth from check-in to check-out. I would definitely stay here again and recommend it to other travellers
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent
Stayed 1 night in Apr 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Esteban was fantastic hotel is nice parking is extra and daily no smart tvs great staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for Chilly half!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room, comfortable bed and good coffee!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location ,clean rooms ,friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Great staff and room. Would stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, clean rooms. Good hot breakfast.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lei

Liked: Cleanliness, amenities, property conditions & facilities
Lake view room, good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities
Clean rooms, very good breakfast, great location
Stayed 2 nights in Oct 2025