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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Indoor pool
Interior
Fireplace
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(67 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(177 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(67 reviews)
  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(124 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Burlington

Waterfront Hotel Downtown Burlington places you next to Spencer Smith Lakefront Park and within a 5-minute walk of Lake Ontario. This 3-star hotel has 129 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 miles
  • Burlington City Hall - 3 min walk - 0.2 miles
  • Burlington Art Centre - 6 min walk - 0.4 miles
  • Joseph Brant Museum - 10 min walk - 0.5 miles
  • Community Labyrinth - 3 min drive - 1.6 miles

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Poacher - ‬5 min walk
  • ‪Rayhoon Persian Eatery - ‬4 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

At Waterfront Hotel Downtown Burlington, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 22.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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  • Hot tub
  • Breakfast included
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Are free cancellation options available at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Apr 19, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Waterfront Hotel Downtown Burlington?

Guests positively rate the hotel's walkable location in Burlington, just steps from Lake Ontario and Spencer Smith Lakefront Park, and within a short walk of Burlington Art Centre. You'll also find Burlington City Hall and Joseph Brant Museum less than a mile away.

Will I be able to park at Waterfront Hotel Downtown Burlington?

Yes, uncovered parking is offered for CAD 22 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Waterfront Hotel Downtown Burlington feature a casino?

No, Waterfront Hotel Downtown Burlington doesn't have a casino.

Is there an indoor pool at Waterfront Hotel Downtown Burlington?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Waterfront Hotel Downtown Burlington?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Waterfront Hotel Downtown Burlington have a hot tub?

No, there isn't a spa tub at this hotel.

Does Waterfront Hotel Downtown Burlington feature a restaurant that includes a breakfast menu?

No, Waterfront Hotel Downtown Burlington doesn't have a restaurant that serves breakfast.

Does Waterfront Hotel Downtown Burlington allow pets to stay for free?

Although they can't stay for free, pets are welcome at Waterfront Hotel Downtown Burlington for a fee of CAD 25.00 per pet, per night.

Does Waterfront Hotel Downtown Burlington have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Waterfront Hotel Downtown Burlington?

The closest major airport to Waterfront Hotel Downtown Burlington is John C. Munro Hamilton Intl. Airport (YHM), which is 20.3 mi away (26 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is around 26.3 mi away.

Can I book a room with a balcony at Waterfront Hotel Downtown Burlington?

No, there aren't any guestrooms at Waterfront Hotel Downtown Burlington that offer a balcony.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1367 out of 2495 reviews
Rating 8 - Good. 606 out of 2495 reviews
Rating 6 - Okay. 314 out of 2495 reviews
Rating 4 - Poor. 110 out of 2495 reviews
Rating 2 - Terrible. 98 out of 2495 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the staff was very friendly, well lit parking lot.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room, comfortable bed and good coffee!
Stayed 1 night in Jan 2026

8/10 Good

Sandra

Stayed 3 nights in Jan 2026

8/10 Good

Simon

The room was a good size and very clean, the cleaning lady was very helpful and friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Natalie

Stayed 5 nights in Dec 2025

8/10 Good

Linda

Liked: Amenities, property conditions & facilities
The staff were courteous and the room was clean. We also enjoyed the pool and that area was clean. The location of the hotel is great - we enjoyed a walk by the waterfront one evening. I was disappointed that there was not a chest of drawers in the room, so there was no place to put clothes. Thank you.
Stayed 2 nights in Jan 2026

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is getting very tired and needs a refresh. The blackout blind was tattered and torn in our room and the desk chair was also tattered and torn. The bathroom needs a serious upgrade. The shower curtain was grubby and the drain in the tub of the shower was rusty and severely chipped. The hallway corridor is very beaten and the finishes were poor. The heating/air conditioning unit in the room is old, seemed dusty and didnt have digital display so you had no idea what temperature you were setting your room to. The bed was confortable enough and clean enough. Your only other choice for that very convenient location in the heart of downtown Burlington close to restaurants and bars and the view of Lake Ontario is the new hotel next door which is twice the price of this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location on Lake Ontario
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Rhodora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
amazing staff. great view and wonderful location.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Jan 2026

4/10 Poor

Ferdows

Disliked: Cleanliness, amenities, property conditions & facilities
I booked the lake view room but there wasn’t lake view and the charged me extra 23$ for the parking as well
Stayed 1 night in Jan 2026

8/10 Good

Joanne

Traveled with family
Liked: Amenities
Staff were amazing especially over the Christmas holidays. The room was not as nice as it was last time we stayed. The toilet was cracked, carpets were badly stained and the wall paper was coming off the wall.
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities, restaurant access, cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Myriam

Traveled with family
Liked: Cleanliness, property conditions & facilities
everything great
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Stayed 2 nights in Jan 2026

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is well
Stayed 1 night in Jan 2026

8/10 Good

JASON or Priscilla

Stayed 1 night in Dec 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities
Nice place but front desk could be better.
Stayed 1 night in Jan 2026

10/10 Excellent

Glen

Good air conditioning
Stayed 1 night in Dec 2025

10/10 Excellent

Macgregor

Stayed 2 nights in Nov 2025

10/10 Excellent

Ahlam, GUELPH

Stayed 1 night in Dec 2025

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