Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Enjoy a serene outdoor space with a view of the water, surrounded by potted plants and comfortable seating.

Two beds with patterned bedspreads and nightstands with lamps and telephones. A desk with a TV and chair for work or entertainment.

Cozy up by the fireplace in this stylish living room, featuring a large chandelier, comfortable sofas, and a beautiful tile pattern on the walls.

Enjoy a variety of fresh fruits and baked goods at our self-service buffet.

Welcome to our reception area, featuring a sleek reception desk, pendant lights, and a chandelier.

Overview
Rooms
Location
Policies

Popular amenities

Parking available
Pool
Room service
Bar
Pet friendly
Gym

Explore the area

2020 Lakeshore Road, Burlington, ON, L7R4G8

Spencer Smith Lakefront Park
‪1 min walk‬
Burlington City Hall
‪3 min walk‬
Burlington Art Centre
‪6 min walk‬
Toronto, ON (YYZ-Pearson Intl.)
‪43 min drive‬

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Room options

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

Excellent

323 sq ft
City view
Sleeps 4
2 Queen Beds

Superior Room, 1 King Bed (Park View)

Very good

323 sq ft
Lake view
Sleeps 3
1 King Bed

Superior Room, 2 Queen Beds (Park View)

Very good

323 sq ft
Lake view
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed (City View)

Excellent

323 sq ft
City view
Sleeps 3
1 King Bed

About the neighborhood

Burlington

Waterfront Hotel Downtown Burlington places you next to Spencer Smith Lakefront Park and within a 5-minute walk of Lake Ontario. This 129-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

Spencer Smith Lakefront Park - 1 min walk - 0.0 miles
Burlington City Hall - 3 min walk - 0.2 miles
Burlington Art Centre - 6 min walk - 0.4 miles
FirstOntario Centre - 16 min drive - 11.4 miles
McMaster University - 17 min drive - 12.3 miles

Getting around

Burlington Station - 7 min drive
Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

‪Pepperwood Bistro - ‬1 min walk
‪The Poacher - ‬5 min walk
‪Pizzaiolo - ‬1 min walk
‪I Love Gelato - ‬1 min walk
‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

At Waterfront Hotel Downtown Burlington, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 22.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Similar properties

Experience the sleek, modern design of this hotel, featuring a striking overhang supported by robust columns and a welcoming entrance.

Pool
Hot Tub
Breakfast included
Parking included

$93 nightly

Aug 11 - Aug 12

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A restaurant

Restaurants on site

The Port House Social Bar

Things to do

24-hour gym
Indoor pool

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (on request)
Multilingual staff

Business services

24-hour business center
5,005 square feet of conference space
Computer station
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
6 floors
Ballroom
Fireplace in lobby
Reception hall

Room amenities

Bedroom

Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

This property welcomes pets for CAD 25.00 per pet, per night
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for CAD 10.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: CAD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
Pet fee: CAD 25.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel

Burlington Downtown Waterfront

Waterfront Downtown Burlington

Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington Ontario

Waterfront Downtown Burlington

Waterfront Hotel Downtown Burlington Hotel

Waterfront Hotel Downtown Burlington Burlington

Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Are free cancellation options available at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Aug 5, 2025 start from $117.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Waterfront Hotel Downtown Burlington?

Guests positively rate the hotel's walkable location in Burlington, just steps from Lake Ontario and Spencer Smith Lakefront Park, and within a short walk of Burlington City Hall. You'll also find Burlington Art Centre and Joseph Brant Museum less than a mile away.

Will I be able to park at Waterfront Hotel Downtown Burlington?

Yes, uncovered parking is offered for CAD 22.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Waterfront Hotel Downtown Burlington feature a casino?

No, Waterfront Hotel Downtown Burlington doesn't have a casino.

Is there an indoor pool at Waterfront Hotel Downtown Burlington?

Yes, this hotel has an indoor pool.

Is Waterfront Hotel Downtown Burlington a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Waterfront Hotel Downtown Burlington?

No, there isn't a spa tub at this hotel.

Does Waterfront Hotel Downtown Burlington feature a restaurant that includes a breakfast menu?

No, Waterfront Hotel Downtown Burlington doesn't have a restaurant that serves breakfast.

Does Waterfront Hotel Downtown Burlington allow pets to stay for free?

Although they can't stay for free, pets are welcome at Waterfront Hotel Downtown Burlington for a fee of CAD 25.00 per pet, per night.

Does Waterfront Hotel Downtown Burlington have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Waterfront Hotel Downtown Burlington?

The closest major airport to Waterfront Hotel Downtown Burlington is John C. Munro Hamilton Intl. Airport (YHM), which is 20.3 mi away (26 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is around 26.3 mi away.

Can I book a room with a balcony at Waterfront Hotel Downtown Burlington?

No, at Waterfront Hotel Downtown Burlington, there aren't any guestrooms that list a balcony.

Waterfront Hotel Downtown Burlington Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Gordon

Jul 9, 2025

Stayed 2 nights in Apr 2025

2/10 Terrible

Tareq

Traveled with group, Traveled with partner, Traveled with family

May 1, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We got 5 rooms for a wedding. 2 of the rooms had to be cancelled due to excessive amount of bugs, beatles and spiders. Was offered free parking upon checking in but the manager who is absolutely incompetent gave my mother a hard time upon checking out and removed the free parking and insisted on charging us all for it stating the person didn’t have the authority to do so. I called the front desk to speak with her and she cut the call short. went down only for another worker to remove the parking fee but 3 of the rooms but couldn’t remove the parking for my mother since she was already charged for it (she left early morning we checked out late). So the manager is simply the biggest problem this hotel has and of course cleanliness.

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family

Apr 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

8/10 Good

lisa

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you're traveling to Burlington, this is the property to stay it. It is located on the shores of Lake Ontario, with a boardwalk and beach just steps from the hotel. Surrounded by restaurants, shops, transportation and activities.

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Apr 29, 2025

Liked: Property conditions & facilities, room comfort

Nice views, poor hotel

The rooms had no drawers to put anything away. Have to live out of your suitcase. Not enough staff to properly clean the rooms during busy times.

Stayed 1 night in Apr 2025

2/10 Terrible

Meghan

Apr 29, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Traveled with family

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Parking is the only downside.

Stayed 2 nights in Apr 2025

2/10 Terrible

Erica

Traveled with family and small children

Apr 29, 2025

Disliked: Staff & service

Staff member stole my credit card information and phone number and used it to purchase a flight within Canada. This is fraud and they are employing staff that are committing it.

Stayed 1 night in Apr 2025

10/10 Excellent

Carol-Ann

Traveled with partner, Traveled with pets

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location and the hotel is very clean. The only thing is I wish is Expedia had told us about the extra $25 for pets. The hotel is pet friendly but they charge extra for pets. It would have been nice to know a head of time and also they charge for parking which wasn’t listed either.

Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Apr 27, 2025

Stayed 4 nights in Apr 2025

4/10 Poor

Yael

Traveled with partner

Apr 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Building is due for demolition. Facility is in a poor set of repair.

Stayed 4 nights in Apr 2025

8/10 Good

Amber

Apr 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very close to the venue

Stayed 3 nights in Mar 2025

4/10 Poor

Md Rezaul

Traveled with family and small children

Apr 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed there for two nights on weekend with our kid. Went to the pool and the swimming pool water temperature was so cold we couldn't even stay there for long, our kid got cold day after. Staff are not well trained and helpful rectifing any problems.

Stayed 2 nights in Apr 2025

10/10 Excellent

Sonia

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall great stay

10/10 Excellent

Mikaila

Apr 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

4/10 Poor

Ankita

Apr 25, 2025

Stayed 1 night in Apr 2025

8/10 Good

Narelle

Traveled with group

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

The hotel is right on the water which is lovely. It’s right by a lot of shops and restaurants. The room was a nice size. The bathroom was nice with plenty of hot water. Our first room had a blocked sink so we had to be moved to another one. The breakfast was nice but there were not enough tables to sit at. In warm weather you could sit outside but it was too chilly so everyone was crammed into the foyer with plates on their knees. I’m sure they could have brought a few more tables in.

Stayed 2 nights in Apr 2025

8/10 Good

Cory

Apr 24, 2025

Liked: Cleanliness

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I had a great stay at the Waterfront Hotel Downtown Burlington! Great value! Would highly recommend!

Stayed 2 nights in Apr 2025

8/10 Good

James

Apr 24, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff is absolutely fantastic

Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Apr 24, 2025

Liked: Cleanliness, staff & service

The pool was not clean it had flies and did jot look clean

Stayed 1 night in Apr 2025

8/10 Good

Jacky

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Apr 22, 2025

Stayed 1 night in Apr 2025

2/10 Terrible

Randy

Traveled with partner

Apr 22, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I rarely leave negative reviews, but our experience at the Burlington Waterfront Hotel was extremely disappointing and embarrassing. We booked this stay for a special occasion—our anniversary—and included a note in the reservation requesting something small to acknowledge it. Not only was the request completely ignored, but we were also given a room on the first floor directly in front of the lobby. No privacy, tons of noise, and it felt like an afterthought rather than a special stay. To make things worse, the fridge in the room didn’t work, which we only discovered after putting items inside. Not only was this inconvenient, but it was embarrassing given the context of our stay. We had hoped for a relaxing and memorable experience, but instead, we left feeling dismissed and disrespected. For the price and the reputation this hotel has, we expected basic hospitality and a bit of care—neither of which were delivered. I truly hope the management takes guest feedback more seriously in the future.

Stayed 1 night in Apr 2025