Waterfront Hotel Downtown Burlington

3.0 star property
Hotel in Burlington with a 24-hour fitness center and an indoor pool

Choose dates to view prices

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Staircase
Interior
Indoor pool
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(60 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(166 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(59 reviews)
  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds (Park View)

8.6 out of 10
Excellent
(119 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Burlington

Waterfront Hotel Downtown Burlington places you next to Spencer Smith Lakefront Park and within a 5-minute walk of Lake Ontario. This 129-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 miles
  • Burlington City Hall - 3 min walk - 0.2 miles
  • Burlington Art Centre - 6 min walk - 0.4 miles
  • Joseph Brant Museum - 10 min walk - 0.5 miles
  • Square One Shopping Centre - 25 min drive - 28.8 miles

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪Poacher - ‬5 min walk
  • ‪Rayhoon Persian Eatery - ‬4 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Hotel in Burlington with a 24-hour fitness center and an indoor pool
At Waterfront Hotel Downtown Burlington, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 22.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Are free cancellation options available at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do within easy reach of Waterfront Hotel Downtown Burlington?

Guests positively rate the hotel's walkable location in Burlington, just steps from Spencer Smith Lakefront Park and Lake Ontario, and within a short walk of Burlington Art Centre. You'll also find Burlington City Hall and Joseph Brant Museum less than a mile away.

Is parking available on site at Waterfront Hotel Downtown Burlington?

Yes, uncovered parking is offered for CAD 22.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Waterfront Hotel Downtown Burlington feature a casino?

No, Waterfront Hotel Downtown Burlington doesn't have a casino.

Is there an indoor pool at Waterfront Hotel Downtown Burlington?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Waterfront Hotel Downtown Burlington?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Waterfront Hotel Downtown Burlington?

No, there isn't a spa tub at this hotel.

Does Waterfront Hotel Downtown Burlington feature a restaurant that includes a breakfast menu?

No, Waterfront Hotel Downtown Burlington doesn't have a restaurant that serves breakfast.

Does Waterfront Hotel Downtown Burlington allow pets to stay for free?

Although they can't stay for free, pets are welcome at Waterfront Hotel Downtown Burlington for a fee of CAD 25.00 per pet, per night.

Does Waterfront Hotel Downtown Burlington have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Waterfront Hotel Downtown Burlington?

The closest major airport to Waterfront Hotel Downtown Burlington is John C. Munro Hamilton Intl. Airport (YHM), which is 20.3 mi away (26 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is around 26.3 mi away.

Are there rooms with balconies at Waterfront Hotel Downtown Burlington?

No, at Waterfront Hotel Downtown Burlington, there aren't any guestrooms that list a balcony.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1359 out of 2492 reviews
Rating 8 - Good. 612 out of 2492 reviews
Rating 6 - Okay. 310 out of 2492 reviews
Rating 4 - Poor. 110 out of 2492 reviews
Rating 2 - Terrible. 101 out of 2492 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Paola

Traveled with family
Disliked: Amenities
Staff were not very good with the customers. The room was run down. And the parking situation was horrible. I require an accessible spot. In the evening I had to drive around for 1/2 I ended up parking in the furthest location possible. Awfulan hour for any spot, let alone an accessible spot. I ended
Gross black grime in jets
The drain stopper was not attached
Stayed 1 night in Nov 2025

10/10 Excellent

Anne-Marie

Liked: Cleanliness, property conditions & facilities
Excellent room in the water
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Beautiful and clean room with comfortable furniture
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Beautiful spacious room. Loved the fireplace and king sized bed
Stayed 1 night in Nov 2025

6/10 Okay

Luciano

Stayed 1 night in Nov 2025

10/10 Excellent

Mary Alexandra

Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 7 nights in Oct 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, the breakfast was fabulous!
Stayed 1 night in Nov 2025

8/10 Good

Rosa

Stayed 1 night in Oct 2025

8/10 Good

Dan

Stayed 1 night in Nov 2025

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located, clean, pleasant staff, good value.
Stayed 2 nights in Oct 2025

6/10 Okay

Bared

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Looked like most/all suite entry doors were patch painted with wrong color. Gym/weight room is mediocre and tiny. Tv in gym not working. One of the two elliptical was broken making weird noise. Very clean and great staff though.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly. Parking at the hotel is paid public parking so no guarantee of a spot...but...staff let me know of a public garage that was only a block away...and the garage was free on the weekends. Very helpful. The restaurant on-site was great...the atmosphere and the food. It overlooks the waterfront and there is tons of outdoor seating for the summer.
Stayed 1 night in Nov 2025

8/10 Good

Mani

Stayed 3 nights in Oct 2025

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was nice and clean, basic kind of room. Great price for the area which has lots of things to offer. Breakfast was good as well. Sausages, quiches, pancakes etc.
Lakeview room
Stayed 1 night in Nov 2025

2/10 Terrible

Chelsey

Disliked: Cleanliness, amenities, property conditions & facilities
When we went to lock our room at night we found duck tape and our peep hole blocked. We immediately felt unsafe and took it to the front desk. The girl at the front desk was not concerned at all and brushed it off, telling us the manager would be in the next morning. The more we talked about this we really did not feel safe in our room so we asked to switch and after a lot of back and forth we finally got the “last” room and had to switch at 1am. The next morning we checked out and asked to speak to the manager and the new girl at the front desk was very rude and pushed us away. For feeling like someone was tampering with our room and safety, we were treated like we were in the wrong. It was terrible. No compensation or sympathy what so ever.
Stayed 1 night in Oct 2025

8/10 Good

Phil

Stayed 3 nights in Oct 2025

8/10 Good

Elise

Stayed 1 night in Oct 2025

8/10 Good

Theresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and convenient. This was our second time staying and will be back
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff .. hotel was clean and housekeeping was outstanding
Stayed 1 night in Oct 2025

8/10 Good

Julie Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms,good amenities friendly staff
Stayed 2 nights in Oct 2025

4/10 Poor

Cher

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk staff were extremely helpful and friendly and the location can't be beat. However, the cleanliness of the room was disappointing. The bathtub appeared like someone had shaved in it and it was not cleaned, and one of the two towels was stained. I would not say not to stay here, but definitely inspect the room before settling in.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Stayed 1 night in Oct 2025

10/10 Excellent

meng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in lakefront. Beautiful view and easy parking. Only one thing is there are no shower bench available.
Stayed 1 night in Oct 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025