Waterfront Hotel Downtown Burlington

Property class: 3

Choose dates to view prices

Photo gallery for Waterfront Hotel Downtown Burlington

An outdoor patio with tables and chairs, string lights, and potted plants.
A modern reception area with a curved counter, a decorative plant, a framed picture, and two elevators.
A restaurant with red chairs and tables, a view of the outside, and a decorative blue sculpture.
An indoor swimming pool with clear water, surrounded by tiled walls and a ceiling with recessed lighting. There are chairs and a potted plant near the pool, and a large window with a view of greenery outside.
A modern living room with a fireplace, two sofas, and a patterned wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Art Gallery of Burlington
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪37 min drive‬

Room options

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(78 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(217 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (City View)

8.8 out of 10
Excellent
(84 reviews)
  • City view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds (Park View)

8.6 out of 10
Excellent
(156 reviews)
  • Lake view
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Burlington

Located in Downtown Burlington, Waterfront Hotel Downtown Burlington is adjacent to Spencer Smith Park and within a 5-minute walk of Lake Ontario. This 3-star hotel has 129 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Spencer Smith Park - 1 min walk - 0.1 miles
  • Burlington City Hall - 3 min walk - 0.2 miles
  • Burlington Performing Arts Centre - 5 min walk - 0.3 miles
  • Art Gallery of Burlington - 6 min walk - 0.4 miles
  • Joseph Brant Museum - 10 min walk - 0.5 miles

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Poacher - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Bardo Burlington - ‬3 min walk
  • ‪Spencer's at the Waterfront - ‬8 min walk
  • ‪The Dickens - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

At Waterfront Hotel Downtown Burlington, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for CAD 22.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Are free cancellation options available at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Oct 27, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Waterfront Hotel Downtown Burlington?

This hotel is situated in Downtown Burlington, just steps from Lake Ontario and Spencer Smith Park, and within a short walk of Burlington City Hall. You'll also find Art Gallery of Burlington and Burlington Performing Arts Centre less than a mile away.

Does Waterfront Hotel Downtown Burlington feature a casino?

No, Waterfront Hotel Downtown Burlington doesn't have a casino.

Is there an indoor pool at Waterfront Hotel Downtown Burlington?

Yes, this hotel has an indoor pool.

Does Waterfront Hotel Downtown Burlington feature a restaurant that includes a breakfast menu?

No, Waterfront Hotel Downtown Burlington doesn't have a restaurant that serves breakfast.

Does Waterfront Hotel Downtown Burlington allow pets to stay for free?

Although they can't stay for free, pets are welcome at Waterfront Hotel Downtown Burlington for a fee of CAD 25.00 per pet, per night.

How close is the airport from Waterfront Hotel Downtown Burlington?

The closest major airport to Waterfront Hotel Downtown Burlington is John C. Munro Hamilton Intl. Airport (YHM), which is 20.3 mi away (26 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is around 26.3 mi away.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1487 out of 2690 reviews
Rating 8 - Good. 660 out of 2690 reviews
Rating 6 - Okay. 332 out of 2690 reviews
Rating 4 - Poor. 110 out of 2690 reviews
Rating 2 - Terrible. 101 out of 2690 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location. It was right on the lake. There’s a nice walking area near the hotel. There are restaurants close by, we went to the Downtown Bistro and Grill. It was really good.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice staff and very nice location
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff was super nice, better than the food. Location is perfect and all the staff were superb.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel in a great setting, and the staff are absolutely amazing friendly and welcoming. Highly highly recommend
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was very helpful, good value, clean and well kept.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Reatauraunt onsite.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and comfortable room .
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing, the rest is perfect really enjoyed my stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 16 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Really friendly staff. Beautiful and spacious room overlooking the Lake. Everything you could possibly ask for was in the beautiful downtown across the street.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a very beautiful area…right on Lake Ontario, beside a lovely park, lots of trails to follow and many wonderful food and gelato shops around!! I’ll be picking this hotel if I’m in the area again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I am very pleased with the stay at the property. Great location and fantastic lake view. I would definitely book the hotel for my next trip to Ontario.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. On the waterfront with plenty of restaurants within walking distance.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean Staff friendly
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for a wedding next-door. Huge rooms and very comfortable beds.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great experince, staff were amazing and location is perfect.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice view of the water from patio
Stayed 1 night in Jun 2026