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Moxy Hamburg City

Pet-friendly hotel with a bar connected to a rail/subway station in Hamburg

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Photo gallery for Moxy Hamburg City

49-inch flat-screen TV with digital channels, TV
Family Room, 1 Queen Bed with Sofa bed | Blackout drapes, soundproofing, free cribs/infant beds, free WiFi
Room, 2 Twin Beds | Blackout drapes, soundproofing, free cribs/infant beds, free WiFi
View from property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
ANCKELMANNSTRASSE 11, Hamburg, 20537
  • Miniatur Wunderland
    ‪4 min drive‬
  • Hamburg Cruise Center
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

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Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Blackout drapes, soundproofing, free cribs/infant beds, free WiFi

Room, 2 Twin Beds

  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Blackout drapes, soundproofing, free cribs/infant beds, free WiFi

Room, 1 Queen Bed with Sofa bed

  • 213 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Blackout drapes, soundproofing, free cribs/infant beds, free WiFi

Room, 1 Queen Bed

  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | Blackout drapes, soundproofing, free cribs/infant beds, free WiFi

Family Room, 1 Queen Bed with Sofa bed

  • 279 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Hamburg

Located in Hamburg-Mitte, Moxy Hamburg City is within a few miles (5 km) of popular sights such as Reeperbahn and Elbe Philharmonic Hall. This 291-room hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a 24-hour front desk. It's connected to a rail/subway station in central Hamburg and also close to Hamburg City Hall and Hamburg Cruise Center.

What's nearby

  • Miniatur Wunderland - 4 min drive - 1.9 miles
  • Hamburg Cruise Center - 4 min drive - 1.9 miles
  • Hamburg City Hall - 4 min drive - 2.1 miles
  • Elbe Philharmonic Hall - 5 min drive - 2.3 miles
  • Reeperbahn - 7 min drive - 3.1 miles

Getting around

  • Berliner Tor Station - 4 min walk
  • Hamburg Central Station - 20 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪HBB Bistro - ‬5 min walk
  • ‪Jawa - ‬12 min walk
  • ‪Superbude St. Georg - ‬8 min walk
  • ‪4Mosa - ‬10 min walk

About this property

Moxy Hamburg City

Pet-friendly hotel with a bar connected to a rail/subway station in Hamburg
Moxy Hamburg City features free WiFi in public areas and a water dispenser. Self parking is available for EUR 25 per night. The 24-hour front desk has staff standing by to help with luggage storage and access to locker space. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a vending machine and a banquet hall.
Guests can expect free WiFi and 49-inch flat-screen TVs with digital channels. Hair dryers are also standard. Housekeeping is available on request.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 9 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moxy Hamburg City Hotel
Moxy Hamburg City Hamburg
Moxy Hamburg City Hotel Hamburg
Moxy Hamburg City a Marriott Hotel

Frequently asked questions

Are free cancellation options available at Moxy Hamburg City?

Moxy Hamburg City offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Moxy Hamburg City?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Moxy Hamburg City on Jun 8, 2025 start from $88.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Moxy Hamburg City?

This hotel is situated in Hamburg-Mitte, close to Reeperbahn, Hamburg City Hall, and Hamburg Cruise Center. You'll also find Miniatur Wunderland and Elbe Philharmonic Hall within a short drive.

Will I be able to park at Moxy Hamburg City?

Yes, covered parking is offered for EUR 25 per night. Accessible parking is also available for guests.

Does Moxy Hamburg City have a casino?

No, Moxy Hamburg City doesn't have a casino.

Is there an indoor pool at Moxy Hamburg City?

No, there is no indoor pool at this hotel.

Is Moxy Hamburg City a good place to stay for couples?

Amenities at this hotel that appeal to couples include a bar and a 24-hour front desk.

Does Moxy Hamburg City have a hot tub?

No, this hotel doesn't have a spa tub.

Does Moxy Hamburg City feature a restaurant that includes a breakfast menu?

Moxy Hamburg City offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Moxy Hamburg City allow pets to stay for free?

Although they can't stay for free, pets are welcome at Moxy Hamburg City for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Does Moxy Hamburg City have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Moxy Hamburg City?

The closest major airport to Moxy Hamburg City is Hamburg Airport (HAM), which is 6.8 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Moxy Hamburg City?

No, there aren't any guestrooms with balconies at Moxy Hamburg City.

Moxy Hamburg City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 397 out of 699 reviews
Rating 8 - Good. 233 out of 699 reviews
Rating 6 - Okay. 48 out of 699 reviews
Rating 4 - Poor. 16 out of 699 reviews
Rating 2 - Terrible. 5 out of 699 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Cold room - too weak AC to heat the room in a few

I arrived in the evening. The ground floor room I received was freezing. Due to construction, it also had a huge dumpster right in front of my window. I turned on the AC. It was so weak that it could not heat the room in a few hours. I asked to change the room, but no room was available. I was told that the AC is not broken, but this is how it is in all rooms. Apparently, it was limited to save the hotel costs. You can ask a technician during the daytime to make it work better. It is the first time I am not happy with this hotel. The Staff was very nice, but could not solve the problem. They offered me a free breakfast, which was nice. Still, I prefer paying a few euros more and not freeze at night. It's kind of a basic request from a hotel...
Stayed 2 nights in Feb 2025

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed stopping here

Lovely family break. Easy to get into the city centre from local station. Room was great for 2 adults and one child.
Stayed 5 nights in Oct 2024

10/10 Excellent

Charlie

Stayed 1 night in Jan 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drink was a great touch. Breakfast was good and the bar area nice. Room was a good size with nice toiletries. 1 train ride to central. Area not great for much though.
Stayed 1 night in Dec 2024

8/10 Good

Ehsan

Liked: Cleanliness, staff & service, amenities
was fine
Stayed 1 night in Oct 2024

8/10 Good

Clare

Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rhe cleanliness was top!
Stayed 2 nights in Oct 2024

4/10 Poor

Ananta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property have repeatedly ignored my communication when requesting the return of my security deposit for the room. Upon checkout I was informed that it would take 1-2 days for the €90.00 (3 night) deposit to be returned to my account and I have still not received this. I emailed twice and called once and would advise caution when checking in and asked for a deposit on the room on top of the full booking fee. Very disappointed as I am out of pocket due to sheer ignorance and fraudulent processing of security deposit. This is despite me emailing my IBAN details afterwards too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
The hotel itself is fairly new and is great - nice big beds, spacious rooms. Powerful shower. The bar area downstairs is great, they serve breakfast and food there but we didn't eat. My only issue is they advertise having air conditioning - however in reality its just an air purifier - we we told this by a staff member when we went to complain that our AC didn't seem to be working. Had I known this I wouldn't have chosen this hotel. My partner and I have. AC in our room at home, as we like the room to be cold. We struggled to sleep here, as we were too hot - even with the window open. The area was nice, close to a train station where you could go to/from the airport and anywhere else you needed.
Stayed 3 nights in Aug 2024

8/10 Good

Wai Kwong

Stayed 4 nights in Aug 2024

8/10 Good

Mustafa Erol

Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stay, central Hamburg

Great hotel, simple but clean and modern. Comfortable, short walk to S bahn and 2 stops to middle of the city. Staff were excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marina, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. The breakfast has a nice choice of options.
Stayed 3 nights in Jun 2024

8/10 Good

Gunther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay. The rooms and property are well maintained, and staff is very helpful. Not too far from the train and downtown is very accessible from here. There's a large supermarket down the road and a few restaurants for dining options. The only inconvenience we had was there is construction everywhere around the city and it was dusty. Also, lots of pedestrian and traffic rerouting. Hotel has a gym which was great for people who like to work out. Overall, it was decent and it has a pretty interesting decor and vibe.
Stayed 4 nights in Apr 2024

10/10 Excellent

Joseph

Stayed 2 nights in May 2024

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Ralph

Stayed 1 night in Mar 2024

10/10 Excellent

Isabel

Stayed 2 nights in Feb 2024

10/10 Excellent

Roshan George

Stayed 3 nights in Feb 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

ulku, Ankara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

filiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Juan Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the front desk is the best!
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are Hilton Diamond level. We found ourselves in Hamburg to go on a cruise and there was no availability at the Hilton. We decided to roll the dice and stay here. The staff were an 11 out of 10. Every interaction with them was awesome. We mistakingly printed our cruise form on double sided and needed it printed single sided. The hotel does not have a 'business center' but they said, email what we need printed to them. It was done immediately. We were stupid typical Americans and forgot that electrical outlets are not universal :) They were considerate enough to lend us an adaptor for no charge. Our luggage was lost by BA and I told the staff that they may be delivered. The staff asked if we wanted to be texted or called when the luggage arrived. Just the smallest nicest touch! We did not get the breakfast option and that worked out for us. We did use the bar/food service and was pleasantly surprised at the reasonable cost. For other Americans out there, imagine what a 8 Buffalo Wing and Fries would cost at a Hilton. It was 9 euros. It was also damn good! We wound up having that twice during the 3 days we were there! The location of the hotel is about a five minute walk to the Berliner Tor train station. About 1000' past the station is a huge grocery store, Kaufland. Now, the room, ok, it was small compared to US Hiltons. It was typical for EU rooms. We liked the automatic floor lights.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023