Hotel Alster-Hof

3.5 star property
Pet-friendly hotel with a sauna connected to the convention center in Hamburg

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Photo gallery for Hotel Alster-Hof

Experience the blend of historical and modern architecture in this vibrant urban setting.
Hotel Alster-Hof features a modern entrance with a glass facade and stone details.
Stay active with our fully equipped fitness center featuring treadmills, stationary bikes, and elliptical machines.
Relax in a stylish room with a comfortable seating area, a neatly made bed, and a large window offering a view of the outdoors.
Relax in a spacious room with a comfortable seating area, large window, and bench.

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
Esplanade 12, Hamburg, HH, 20354
  • Hamburg City Hall
    ‪10 min walk‬
  • Miniatur Wunderland
    ‪3 min drive‬
  • Elbe Philharmonic Hall
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪13 min drive‬

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Room options

Single Room

8.8 out of 10
Excellent
(45 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center within a short walk of Hamburg City Hall, Hotel Alster-Hof is within a mile (2 km) of other popular sights such as Hamburg Messe and Congress. This 3.5-star hotel has 108 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym. It's connected to the convention center in central Hamburg and also close to Miniatur Wunderland and Reeperbahn.

What's nearby

  • Hamburg City Hall - 10 min walk - 0.6 miles
  • Hamburg Messe and Congress - 16 min walk - 0.9 miles
  • Miniatur Wunderland - 3 min drive - 1.2 miles
  • Reeperbahn - 3 min drive - 1.3 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.4 miles

Getting around

  • Stephansplatz U-Bahn - 1 min walk
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Hofbräu Raucherstüberl Esplanade - ‬3 min walk
  • ‪L'Osteria - ‬3 min walk
  • ‪Jim Block - ‬4 min walk
  • ‪Espresso House - ‬3 min walk
  • ‪Green Papaya - ‬3 min walk

About this property

Hotel Alster-Hof

Pet-friendly hotel with a sauna connected to the convention center in Hamburg
Guests staying at Hotel Alster-Hof enjoy a gym, a sauna, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a hair salon.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 17 2025 to November 1 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 9.00 per pet, per night
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Is free cancellation available at Hotel Alster-Hof?

Hotel Alster-Hof provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel Alster-Hof?

This hotel is situated in Hamburg City Center within a short 13-minute walk of Hamburg City Hall and also 17 minutes on foot from Hamburg Messe and Congress. You'll also find Miniatur Wunderland and Elbe Philharmonic Hall within a short drive.

Is parking available on site at Hotel Alster-Hof?

No, there isn't parking at this hotel.

Does Hotel Alster-Hof feature a casino on the premises?

No, Hotel Alster-Hof doesn't have a casino.

Will I find an indoor pool at Hotel Alster-Hof?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Alster-Hof?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Are there hot tubs at Hotel Alster-Hof?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Alster-Hof have a restaurant with a breakfast menu?

No, Hotel Alster-Hof doesn't have a restaurant that serves breakfast.

Will Hotel Alster-Hof allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Alster-Hof for a fee of EUR 9.00 per pet, per night.

Are there connecting rooms at Hotel Alster-Hof?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Alster-Hof?

The closest major airport to Hotel Alster-Hof is Hamburg Airport (HAM), which is 6.8 mi away (33 minutes by car).

Can I book a room with a balcony at Hotel Alster-Hof?

No, at Hotel Alster-Hof, there aren't any guestrooms that list a balcony.

Hotel Alster-Hof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 433 out of 1011 reviews
Rating 8 - Good. 470 out of 1011 reviews
Rating 6 - Okay. 86 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 4 out of 1011 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander, Lingfield

Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Business traveler
Liked: Amenities
What a stunning old world hotel. Perfect position in Hamburg with classic rooms
Stayed 1 night in Mar 2025

6/10 Okay

Gelana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good hotel in the center city . Convenient and walkable to all major attractions. Did not like the check in process . They could not find my reservation for a while . Not pleasant . Rooms are nice and clean. Sofa had stains on it .
Stayed 1 night in Nov 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay near everything.
Stayed 2 nights in Nov 2024

8/10 Good

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. My room was an older style single, but perfectly adequate for a 3 night stay. Good location, near Alster lakes (great for a stroll/run) and beautiful Planten un Blomen park. Rathaus about 1/2 mile. Breakfast and cleaning staff efficient and friendly. Poor WiFi. Laeiszhalle also within easy walking distance, where I attended a concert. Would use again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

German Unity Day parkrun trip

The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left behind a valuable object, and when I realized it, I immediately emailed the Alster to arrange to have it sent to me at a later destination. When I arrived, it was waiting for me!
Stayed 1 night in Sep 2024

10/10 Excellent

Tomoharu

Stayed 2 nights in Aug 2024

10/10 Excellent

Andres

Stayed 3 nights in Aug 2024

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, amicable staff, very comfy rooms. Great for families!
Stayed 1 night in Aug 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for touring or finding a quiet lovely spot to rest in.
Stayed 1 night in Aug 2024

6/10 Okay

gloria, Royal Palm Beach

Traveled with partner
Liked: Staff & service
The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.
Stayed 1 night in Jul 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Aufenthalt direkt an der Alster mit gutem Frühstück und sehr nettem Personal
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable priced perfect hotel in Hamburg

Small hotel great location good service Amazing laundry service ! My shirt came back as new
Stayed 1 night in Feb 2024

8/10 Good

Petr

Stayed 2 nights in Jan 2024

8/10 Good

Marcel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Mr Cezar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price

Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant. Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here from the 22nd to 25th August. I am currently learning German and the staff were excellent in helping me to develop & learn. The hotel provided excellent breakfast options, had transport for the U-Bahn down the road and was next door to a variety of excellent shops. Fully recommend for anyone wanting a great stay in Hamburg. The only - point was no air conditioning in the rooms, hopefully this can be added in future, but not a major issue.
Stayed 3 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Aug 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient close to the station and all amenities
Stayed 2 nights in Aug 2023

10/10 Excellent

Axel

Stayed 2 nights in Aug 2023