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Holiday Inn Hamburg - Hafencity by IHG

4.5 star property
Pet-friendly hotel with a fitness center connected to the convention center in Hamburg

Choose dates to view prices

Photo gallery for Holiday Inn Hamburg - Hafencity by IHG

Exterior
Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Serves breakfast, lunch, and dinner
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Ueberseeallee 15, Hamburg, Hamburg, 20457
  • Hamburg Cruise Center
    ‪8 min walk‬
  • Miniatur Wunderland
    ‪16 min walk‬
  • Elbe Philharmonic Hall
    ‪18 min walk‬
  • Hamburg (HAM)
    ‪16 min drive‬

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Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Courtyard View

  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Hair dryer, towels

Suite, 1 Queen Bed

  • City view
  • 441 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Bathroom | Hair dryer, towels

Standard Room, 2 Twin Beds

  • City view
  • 213 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • City view
  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Courtyard View

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center within a short walk of Hamburg Cruise Center, Holiday Inn Hamburg - Hafencity by IHG is within a mile (2 km) of other popular sights such as Miniatur Wunderland. This 268-room hotel has conveniences like a restaurant, free in-room WiFi, and a gym. It's connected to the convention center in central Hamburg and also close to Reeperbahn and Elbe Philharmonic Hall.

What's nearby

  • Hamburg Cruise Center - 8 min walk - 0.4 miles
  • Miniatur Wunderland - 16 min walk - 0.9 miles
  • Elbe Philharmonic Hall - 18 min walk - 1.0 mile
  • Hamburg City Hall - 18 min walk - 1.0 mile
  • Reeperbahn - 5 min drive - 2.2 miles

Getting around

  • HafenCity Universität Hamburg Station - 3 min walk
  • HafenCity Universität Station - 4 min walk
  • Hamburg Airport (HAM) - 41 min drive

Restaurants

  • ‪Restaurant Hobenköök - ‬10 min walk
  • ‪Fleetschlösschen - ‬9 min walk
  • ‪Wildes Fräulein - ‬7 min walk
  • ‪Andronaco HafenContor - ‬8 min walk
  • ‪Yokohama Coffee Bar - ‬3 min walk

About this property

Holiday Inn Hamburg - Hafencity by IHG

Pet-friendly hotel with a fitness center connected to the convention center in Hamburg
Holiday Inn Hamburg - Hafencity by IHG features a gym, free WiFi in public areas, and a business center. Self parking is available for EUR 28 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free newspapers and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers. Other amenities include sitting areas, coffee makers, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German, Italian, Spanish, Turkish, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 28 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Handrails in stairways (24 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Tourism fee: EUR 3.9 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

Is free cancellation available at Holiday Inn Hamburg - Hafencity by IHG?

Holiday Inn Hamburg - Hafencity by IHG provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Hamburg - Hafencity by IHG?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg - Hafencity by IHG on May 25, 2025 start from $115.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Holiday Inn Hamburg - Hafencity by IHG?

This hotel is situated in Hamburg City Center within a short 13-minute walk of Hamburg Cruise Center and also 16 minutes on foot from Miniatur Wunderland. You'll also find Elbe Philharmonic Hall and Hamburg City Hall within a short drive.

Will I be able to park at Holiday Inn Hamburg - Hafencity by IHG?

Yes, parking is offered for EUR 28 per day. Though parking is limited, accessible parking is also available.

Does Holiday Inn Hamburg - Hafencity by IHG feature a casino on the premises?

No, Holiday Inn Hamburg - Hafencity by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Hamburg - Hafencity by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Hamburg - Hafencity by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a pillow menu as well as a bar.

Are there hot tubs at Holiday Inn Hamburg - Hafencity by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Hamburg - Hafencity by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Hamburg - Hafencity by IHG serves buffet breakfast for a surcharge each morning at Open Lobby.

Will Holiday Inn Hamburg - Hafencity by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Hamburg - Hafencity by IHG for a fee of EUR 25 per pet, per night.

Are there connecting rooms at Holiday Inn Hamburg - Hafencity by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Hamburg - Hafencity by IHG?

The closest major airport to Holiday Inn Hamburg - Hafencity by IHG is Hamburg Airport (HAM), which is 8.3 mi away (41 minutes by car).

Are there rooms with balconies at Holiday Inn Hamburg - Hafencity by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Hamburg - Hafencity by IHG.

Holiday Inn Hamburg - Hafencity by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 476 out of 727 reviews
Rating 8 - Good. 213 out of 727 reviews
Rating 6 - Okay. 23 out of 727 reviews
Rating 4 - Poor. 9 out of 727 reviews
Rating 2 - Terrible. 6 out of 727 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Very nice rooms and close to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre Cruise Stay

Our stay was wonderful. We came the day before our cruise. We were allowed an early check in which was perfect after flying in almost 24 hrs from CA. The room was clean and quiet and the bed was amazingly comfortable. The individual duvets were incredible!! Every staff member we encountered was kind and helpful. We would definitely stay here again. The breakfast was well worth the cost and the restaurant bar also had great food. There were plenty of eateries in walking distance from the hotel and the hop on hop off bus was just a short distance away as well. Loved our stay!!
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful and very friendly. The public areas were very clean. We would stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Chinmay

Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Stayed 3 nights in Aug 2024

10/10 Excellent

Mousa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpfull staff
Stayed 5 nights in Sep 2024

8/10 Good

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safer than the city center, good transportation connections. Sadly no mini fridge and breakfast is quite expensive. Would recommend again because of the staff too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Harry

Stayed 1 night in Aug 2024

10/10 Excellent

Paria

Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Anton, Winter Garden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff !
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Susan, Mesquite

Everything was wonderful!
Stayed 1 night in Jul 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

This hotel is located in very calm area but close to the city center. All staff are very kind. We highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

sukhjinder, renton

Stayed 1 night in Jul 2024

10/10 Excellent

Paul Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, well located for the purpose of our visit and the staff were helpful and informative.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Hamburg, close to main train station HFB yet also in proximity to common landmark sites to visit. Easy access to tram line and very convenient location for resting in between activities.
Stayed 2 nights in Jul 2024

4/10 Poor

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room was nice but the air wasn't working nor is the room sound proof because I heard the partying all night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast friendly staff. Good location. Spotless hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rosemina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Nugzar

Stayed 4 nights in Jun 2024

10/10 Excellent

Adam

Stayed 2 nights in Jun 2024

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