HESTA Hakone

You'll be asked to pay these charges at the property:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Towels fee: JPY 220 per person, per night (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 4:00 PM—-9:00 PM
• Check-out: 10:00 AM
• Minimum check-in age: 20

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards. Cash is not accepted. 
• Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
• Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

• As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
• There are no elevators.
• No cribs or infant beds are available.
• No rollaway or extra beds are available.
• Parking has height restrictions.
• Guests with tattoos are welcome to use the onsite public bathing facilities.