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Aparthotel

Rakuten STAY Hakone Susuki Grass Fields

4.0 star property
Aparthotel units in Hakone with kitchens and spring water baths

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Photo gallery for Rakuten STAY Hakone Susuki Grass Fields

Front of property
1 bedroom, individually furnished, free WiFi, bed sheets
Family Room / 4 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets
2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets
In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
1246-80 Rokurobee, Sengokuhara,, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪1 min walk‬
  • Place, Daihakone Country Club
    ‪6 min walk‬

Room options

View all photos for Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

Heated floors

Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for Family Room / 4 people capacity, Non Smoking

Family Room / 4 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Family Room / 4 people capacity, Non Smoking

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for 2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

  • 743 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for 2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Stayable Showroom / 6 people capacity, Non Smoking

Stayable Showroom / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Stayable Showroom / 6 people capacity, Non Smoking

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Room

1 bedroom, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4

View all photos for 6 Person Room

1 bedroom, individually furnished, free WiFi, bed sheets

6 Person Room

  • Sleeps 6

View all photos for Queen Beds + Raised Floor Area

1 bedroom, individually furnished, free WiFi, bed sheets

Queen Beds + Raised Floor Area

  • Sleeps 4

View all photos for Dog Friendly Room

1 bedroom, individually furnished, free WiFi, bed sheets

Dog Friendly Room

  • Sleeps 6

View all photos for Concept Room - Armonia

1 bedroom, individually furnished, free WiFi, bed sheets

Concept Room - Armonia

  • Sleeps 6

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[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Rakuten STAY TERRACE Hakone Kowakudani

Kowakudani
  • Kitchen
  • Washer
  • Dryer
  • Parking included
9.6 out of 10, Exceptional, 91 reviews
$325 nightly
The price is $359
Dec 2 - Dec 3
All taxes and fees included in total
Rakuten STAY TERRACE Hakone Kowakudani

About the neighborhood

Hakone

Located in Sengokuhara, Rakuten STAY Hakone Susuki Grass Fields is next to Sengokuhara Onsen and Sengokuhara Susuki Prairie. The 20 rooms at this 4-star aparthotel include kitchens, refrigerators, and microwaves.
View more Aparthotels in HakoneOpens in a new window

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Sengokuhara Susuki Prairie - 1 min walk - 0.1 miles
  • Daihakone Country Club - 6 min walk - 0.4 miles
  • Lalique Museum Hakone - 3 min drive - 0.9 miles
  • Hakone Venetian Glass Museum - 4 min drive - 1.2 miles

Getting around

  • Hakone Gora Station - 10 min drive
  • Kowakidani Station - 12 min drive
  • Haneda Airport (HND) - 120 min drive

Restaurants

  • ‪グランリヴィエール箱根 - ‬3 min walk
  • ‪じねんじょ蕎麦 箱根九十九 - ‬3 min drive
  • ‪銀の穂 - ‬3 min walk
  • ‪tea salon Orient Express - ‬19 min walk
  • ‪そば処 堀よし - ‬7 min walk

About this property

Rakuten STAY Hakone Susuki Grass Fields

Aparthotel units in Hakone with kitchens and spring water baths
At Rakuten STAY Hakone Susuki Grass Fields, guests have access to a vending machine. A stay here includes free parking.
Each apartment is individually furnished and features a kitchen and space to spread out with a separate bedroom. Guests can expect to find free WiFi. The bathroom offers a spring water bath, hair dryers, and free toiletries. Other standard amenities include a coffee maker, a rice cooker, and free bottled water.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's toys

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Rice cooker
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Heated floor

Outdoor areas

  • Deck/patio

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Vending machine
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Electric car charging station
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 PM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 10:00 PM
  • Minimum check-in age: 18
Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Rakuten STAY Hakone Susuki Grass Fields Hakone
Rakuten STAY Hakone Susuki Grass Fields Aparthotel
Rakuten STAY Hakone Susuki Grass Fields Aparthotel Hakone

Frequently asked questions

What's there to see close to Rakuten STAY Hakone Susuki Grass Fields?

This aparthotel is situated in Sengokuhara, just steps from Sengokuhara Susuki Prairie and Sengokuhara Onsen, and within a short walk of Daihakone Country Club. You'll also find Lake Ashi and Ōwakudani within a short drive.

Is parking available on site at this aparthotel?

Yes, uncovered self parking is offered for free at the aparthotel. Though parking is limited, accessible parking and electric car charging are also available.

Does Rakuten STAY Hakone Susuki Grass Fields include a casino?

No, Rakuten STAY Hakone Susuki Grass Fields doesn't have a casino.

Will I find an indoor pool at Rakuten STAY Hakone Susuki Grass Fields?

No, there is no indoor pool at this aparthotel.

Is Rakuten STAY Hakone Susuki Grass Fields good for couples?

Amenities that appeal to couples at this aparthotel include a spring water bath, a kitchen, and heated floors.

Does Rakuten STAY Hakone Susuki Grass Fields have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Rakuten STAY Hakone Susuki Grass Fields have a restaurant that serves breakfast?

No, Rakuten STAY Hakone Susuki Grass Fields doesn't have a restaurant that serves breakfast.

Will Rakuten STAY Hakone Susuki Grass Fields allow pets to stay for free?

No, pets aren't allowed at Rakuten STAY Hakone Susuki Grass Fields though service animals are welcome.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Are there rooms with balconies that I can book at Rakuten STAY Hakone Susuki Grass Fields?

Yes, every apartment at Rakuten STAY Hakone Susuki Grass Fields comes with a deck.

Rakuten STAY Hakone Susuki Grass Fields Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

OKUTO

Stayed 1 night in Oct 2025

10/10 Excellent

Philippe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean rooms, check-in process easy if you received the email otherwise the helpline was great to help
Stayed 1 night in Oct 2025

10/10 Excellent

木村

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
清潔感があって非常に良かったです。
Stayed 1 night in Nov 2025

10/10 Excellent

VERA NATHALIA

Liked: Cleanliness, property conditions & facilities
部屋の雰囲気がいい
Stayed 2 nights in Oct 2025

10/10 Excellent

Tzu-yu

Liked: Cleanliness, room comfort
超棒更超級乾淨
Stayed 2 nights in Oct 2025

10/10 Excellent

Tae Rang

Traveled with family
Liked: Cleanliness, room comfort
Good Condition
Stayed 1 night in Oct 2025

10/10 Excellent

Haruka

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

貴之

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
細かいところの清掃をしっかり行って頂ければ、あとは言う事がないくらい楽しめるし、ゆっくりできます。
Stayed 1 night in Aug 2025

10/10 Excellent

JAESUNG

Stayed 1 night in Jul 2025

10/10 Excellent

ATSUKI

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
ペット同伴できること。
Stayed 1 night in Aug 2025

8/10 Good

MISUMI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
とても快適に過ごせました。温泉も良かったです。
Stayed 1 night in Aug 2025

8/10 Good

MEGUMI

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SATOSHI

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025