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Kanaya Resort Hakone

4.0 star property

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Photo gallery for Kanaya Resort Hakone

Panorama Superior Room | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Restaurant
Terrace Deluxe Room | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
JOHN KANAYA Suite | Minibar, in-room safe, desk, free WiFi
Grand Terrace Suite | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
1251-16 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Ōwakudani
    ‪2 min walk‬

Room options

View all photos for Corner Superior Room

Corner Superior Room | Minibar, in-room safe, desk, free WiFi

Corner Superior Room

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Grand Terrace Suite

Grand Terrace Suite | Minibar, in-room safe, desk, free WiFi

Grand Terrace Suite

  • 1066 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for JOHN KANAYA Suite

JOHN KANAYA Suite | Minibar, in-room safe, desk, free WiFi

JOHN KANAYA Suite

  • 1216 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Panorama Superior Room

Panorama Superior Room | Minibar, in-room safe, desk, free WiFi

Panorama Superior Room

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Terrace Deluxe Room

Terrace Deluxe Room | Minibar, in-room safe, desk, free WiFi

Terrace Deluxe Room

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Terrace Standard Room

Terrace Standard Room | Minibar, in-room safe, desk, free WiFi

Terrace Standard Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Wa Superior Room

Wa Superior Room | Minibar, in-room safe, desk, free WiFi

Wa Superior Room

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Wa Suite

Wa Suite | Minibar, in-room safe, desk, free WiFi

Wa Suite

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Hakone

Located in Sengokuhara within a 5-minute walk of Ōwakudani, Kanaya Resort Hakone is within 2 miles (3 km) of other popular sights like Hakone Gora Park. This 14-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Ōwakudani - 2 min walk - 0.1 miles
  • Hakone Geo Museum - 8 min walk - 0.4 miles
  • Hakone Tozan Cable Car - 6 min drive - 1.7 miles

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Gora Station - 6 min drive
  • Haneda Airport (HND) - 106 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬4 min drive
  • ‪箱根餃子センター - ‬6 min drive
  • ‪鮨・天麩羅 風月 - ‬6 min drive
  • ‪涌わくキッチン - ‬4 min drive
  • ‪自然薯農家レストラン 山薬宮城野本店 - ‬8 min drive

About this property

Kanaya Resort Hakone

Kanaya Resort Hakone features free WiFi in public areas and a garden. You can take advantage of free parking, along with a free train station shuttle. Front-desk staff are standing by 24/7 to assist with any requests.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer spring water baths, hair dryers, and free toiletries. Other standard amenities include balconies, refrigerators, and minibars.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 3:00 PM to 5:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 10:00 AM for a fee: JPY 5,500 for adults and JPY 3,850 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Beds for children age 3 and younger are not included in the room rate. Extra beds are available and must be requested 3 days in advance of arrival. A fee is charged at the property.
Half Board meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay for half board at the property. Meals must be requested 3 days in advance of arrival.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Rollaway/extra beds are available for JPY 5500 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 5500 for adults and JPY 3850 for children
  • Rollaway bed fee: JPY 5500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Kanaya Resort
Kanaya Hakone
Kanaya Resort Hakone Hotel
Kanaya Resort Hakone Hakone
Kanaya Resort Hakone Hotel Hakone

Frequently asked questions

Are free cancellation options available at Kanaya Resort Hakone?

Kanaya Resort Hakone provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Kanaya Resort Hakone?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Kanaya Resort Hakone on Jun 29, 2026 start from $694, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Kanaya Resort Hakone?

This hotel is situated in Sengokuhara, just steps from Sengokuhara Onsen and Ōwakudani. You'll also find Hakone Kowakien Yunessun and Hakone Gora Park within a short drive.

Is there parking available at Kanaya Resort Hakone?

Yes, self parking is offered for free at the hotel.

Does Kanaya Resort Hakone include a casino on the premises?

No, Kanaya Resort Hakone doesn't have a casino.

Will I find an indoor pool at Kanaya Resort Hakone?

No, there is no indoor pool at this hotel.

Is Kanaya Resort Hakone good for couples?

Amenities that appeal to couples at this hotel include a spring water bathtub, a minibar, and slippers.

Are there hot tubs at Kanaya Resort Hakone?

No, but all guestrooms at this hotel have spring water bathtubs.

Does Kanaya Resort Hakone have a restaurant that serves breakfast?

Yes, Kanaya Resort Hakone serves Japanese breakfast each morning for a surcharge from its restaurant.

Will Kanaya Resort Hakone allow pets to stay free of charge?

No, pets aren't allowed at Kanaya Resort Hakone though service animals are welcome.

Are there connecting rooms at Kanaya Resort Hakone?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Kanaya Resort Hakone?

Yes, every guestroom at Kanaya Resort Hakone comes with a balcony.

Kanaya Resort Hakone Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ATSUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて利用しましたが、全体的に清掃が行き届いており、部屋付きのお風呂も素晴らしかったです。 何より夕食・夜食・朝食すべて素晴らしかったです。 サービス面でも細かい配慮をしていただいてありがたかったです。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KIYOHIDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

全てが素晴らしい.チェックインのお迎えから.夕食.お風呂.朝食．お見送り迄兎に角素晴らしい。客質も最高でした。
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

パン

夕食に出されたバケットとワインは美味しかった。朝食のデザートは、ヨーグルトを器に入れただけでした。預けていた車は、樹木の脂のようなものが結構付いていた。どこに置かれていたのやら。
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
掛け流しのお風呂が素晴らしいです。 冷蔵庫のフリーも嬉しいサービスでした。 お食事は本当に美味しく星付きのレストランでいただくようでした
Stayed 2 nights in May 2020
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
温泉がとても良く、お肌がツルツルになりました。お食事もとても手の込んだお料理で、ゆっくり過ごすことができました。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever, excellent service, and the food espectacular.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The property is super clean and well keeped. Everyone is extremely friendly and the food is really good. I was surprised with all the staff attitude from beginning when I arrived (from the driver to the house staffs) I would love to see a varity of dinning menu in the future. There indooor private onsen is really nice and clean, however, there is no public onsen that people can experience like tradition bath house but its understandable and not a big deal. Overall, this was pleasent experienment and I would recommend everyone give it a try. The price is reseanable included breakfast, dinner, mini bars and cars to drop you off around gora station area. I gave it 8.5 +
Stayed 2 nights in May 2019
Verified

8/10 Good

pino

Liked: Staff & service, amenities, property conditions & facilities
従業員の方々はとても細かい気配りをしていただいて、気持ち良く過ごすことが出来ました。 フルコースのフランス料理なので2泊はちょっと胃にきつかったです。
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Not sure what is appealing here

Looking at their official website before we booked our stay, we thought this hotel is a place where you can enjoy the highest quality of French cuisine combined with nice onsen experience. The latter part was true - beds are clean and very comfortable, room is very clean and tide, the bath within the room is simply awesome. But the remained half of our expectation turned out false after we had the French dinner. Apparently all the dishes looked great, but everything was simply too salty, thick-tasted, and sometimes too fatty. We, two adults, paid USD900 ish in total for everything including the dinner, and we would give USD400 more or less for other stuffs apart from the dinner, then we couldn't justify the remainder of USD500 for the dinner for two adults... You can have way better dinner experience for two adults at many restaurants in Tokyo only with USD150. Even in this Hakone area, USD300 would afford you way better French dinner courses for two. We liked the hotel staff and their services but this place is simply overpriced given the disappointing food quality.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

masa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
山の中の落ち着いた素敵なホテルです。 部屋に露天風呂が付いておりゆったりくつろげました。アメニティも揃っていますが、女性用の化粧水一式は部屋には無くロビーにお願いすると届けて下さいます。私は自宅から持参しましたので貰いませんでした。お茶やコーヒーも種類豊富。特にお茶は時間毎に違うフレーバーの物を用意して下さっている拘りが。 ディナーはお箸で食べられるフレンチ。一品一品工夫が凝らしてあり目でも楽しめ、量もちょうど良かったです。 夜鳴きそばやミネストローネが食後お部屋で食べられるサービスも有りました。お願いした主人が、急須に入った蕎麦つゆをお茶だと勘違いしたのはご愛嬌。 ホテルの方々は皆さんにこやかでとても親切で、気持ちよく過ごす事ができ良かったです。 又伺う事が出来たらいいな、と思います。
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事、インテリア、ベッド、すべてにおいて最高でした！！スタッフの距離感も、程よく。でも、プロでした！
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行き届いた宿

スタンダードのお部屋だったのですが、行き届いており、とてもゆっくりのんびりできました。大浴場は無いのですが、個室のお風呂がサイコーで４度も入ってしまいました。食事は和食の味を加えたフレンチです。海外出張から帰国した直後で和食を求めてそうと知らず予約したのですが、軽く、量も丁度良く、素晴らしい晩餐でした。また朝食は和食もありましたので、和食をと思っていた私にとってとても嬉しい朝食となりました。私たちの再訪したい宿の一つです。
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024
Verified

8/10 Good

minoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Tiffany Ai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort