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Hoshino Resorts KAI Hakone

4.0 star property

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Photo gallery for Hoshino Resorts KAI Hakone

Public bath
Hot springs
Exterior
Garden
Minibar, in-room safe, desk, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
230 Yumoto Chaya, Ashigarashimo-gun, Hakone, Kanagawa, 250-0312
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Gyokuren Shrine
    ‪4 min drive‬

Room options

View all photos for Japanese-style Room with River View TC3

View from room

Japanese-style Room with River View TC3

  • River view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style Room TA2

Japanese-style Room TA2 | Minibar, in-room safe, desk, free WiFi

Japanese-style Room TA2

  • River view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-style Room FA4

Minibar, in-room safe, desk, free WiFi

Japanese-style Room FA4

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese-style Room FA5

Minibar, in-room safe, desk, free WiFi

Japanese-style Room FA5

  • River view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

About the neighborhood

Hakone

Located in Yumoto within a 5-minute walk of Hakone Hot Springs, Hoshino Resorts KAI Hakone is within a 15-minute stroll of Tenzan Onsen. This 4-star ryokan has 34 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Hot Springs - 1 min walk - 0.1 miles
  • Gyokuren Shrine - 4 min drive - 1.1 miles
  • Tamadare Falls - 4 min drive - 1.1 miles
  • Shogenji Temple - 5 min drive - 1.3 miles

Getting around

  • Hakone Ohiradai Station - 10 min drive
  • Kowakidani Station - 15 min drive
  • Haneda Airport (HND) - 110 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬5 min drive
  • ‪囲炉裏茶寮八里 - ‬7 min drive
  • ‪箱根浪漫亭湯本店 - ‬5 min drive
  • ‪茶のちもと - ‬5 min drive
  • ‪滋養料理山法師 - ‬11 min walk

About this property

Hoshino Resorts KAI Hakone

Guests staying at Hoshino Resorts KAI Hakone enjoy free WiFi in public areas, a library, and a garden. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This hot springs ryokan also has a gift shop.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include refrigerators, minibars, and electric kettles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include deep-tissue massages and massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Hot springs
  • Library

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • On a river

Spa

  • Deep-tissue massages
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hoshino Resorts KAI Hakone Inn
Hoshino s KAI Hakone Inn
Hoshino Resorts KAI Hakone Ryokan
Hoshino Resorts KAI Hakone Hakone
Hoshino Resorts KAI Hakone Ryokan Hakone

Frequently asked questions

What's there to do close to Hoshino Resorts KAI Hakone?

This ryokan is situated in Yumoto within a short 4-minute walk of Hakone Hot Springs and also 11 minutes on foot from Tenzan Onsen. You'll also find Kanagawa Prefectural Museum of Natural History and Tamadare Falls within a short drive.

How much does it cost to stay at Hoshino Resorts KAI Hakone?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Hoshino Resorts KAI Hakone on Apr 28, 2026 start from $537, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hoshino Resorts KAI Hakone?

Yes, self parking is offered for free at the ryokan.

Is there a spa available at Hoshino Resorts KAI Hakone?

Spa services at the ryokan include deep-tissue massages.

Does Hoshino Resorts KAI Hakone feature a casino at the property?

No, Hoshino Resorts KAI Hakone doesn't have a casino.

Will I find an indoor pool at Hoshino Resorts KAI Hakone?

No, there is no indoor pool at this ryokan.

Is Hoshino Resorts KAI Hakone good for couples?

Amenities that appeal to couples at this riverfront ryokan include a minibar and slippers in each guestroom, and some feature river views.

Does Hoshino Resorts KAI Hakone have a hot tub?

No, there isn't a spa tub at this ryokan.

Does Hoshino Resorts KAI Hakone have a restaurant with a breakfast menu?

Yes, Hoshino Resorts KAI Hakone serves free breakfast (local cuisine) each morning from its restaurant.

Will Hoshino Resorts KAI Hakone allow pets to stay free of charge?

No, pets aren't allowed at Hoshino Resorts KAI Hakone.

Does Hoshino Resorts KAI Hakone have connecting rooms available?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Hoshino Resorts KAI Hakone?

No, there aren't any guestrooms with balconies at Hoshino Resorts KAI Hakone.

Hoshino Resorts KAI Hakone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 64 reviews
Rating 8 - Good. 10 out of 64 reviews
Rating 6 - Okay. 4 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mimi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff. Great food. Love the tea space where you can put your foot under the warm table. Even you can’t have your onsen, you can attend the workshop to make a beautiful photo frame with wood.
Stayed 1 night in Dec 2025

8/10 Good

Jason

Rooms were well sized and immaculate. Onsen was vey nice and not crowded. Meals were good with very good ingredient and service. Commic
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
Stayed 1 night in Jun 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
Stayed 2 nights in Apr 2024

10/10 Excellent

YOAV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Koray

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Stayed 2 nights in Mar 2024

10/10 Excellent

Gavin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Traveled with family
rooms were best we stayed at by far quality beds
Stayed 2 nights in Dec 2023

10/10 Excellent

Pierluigi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Stayed 1 night in Nov 2023

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Stayed 1 night in Oct 2023

10/10 Excellent

Wendi W Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable trip.

Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan was full of old world Japanese culture and traditions but with an updated elegance. The grounds where beautiful in the mountain country setting of Hakone. The hot spring baths where well kept, clean, and had upscale amenities. The staff was so polite and pleasant. As you drove away up the drive they would stand at the entrance and bow to you until you left sight. We will never forget our incredible stay!!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful! The staff was incredibly friendly, helpful and accommodating. The standout for us by far, was the beautiful onsen and view! We had a great stay!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent staff and amenities available. Onset very good
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit , Excellent food, beautiful design
Stayed 1 night in Apr 2019

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and onsen was a real highlight. Food was delicious and out of this world - fantastic!!!
Stayed 2 nights in Apr 2019

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and tranquil!

Excellent Onsen and well worth the trip from Tokyo. Highly recommend!
Stayed 2 nights in Dec 2018

10/10 Excellent

Chen chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, good staff and very relax
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was stunning with a great river view to fall asleep to. The futon actually ended up being more comfortable than the beds.
Stayed 1 night in Sep 2018

10/10 Excellent

elayboy, Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff! We were offered plum drink and hot towels at check in.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice welcome check in. Nice food and atmosphere. Nice staff. It would be nice if they have staff who speak English at the front desk 24 hours available.
Stayed 2 nights in Nov 2017

10/10 Excellent

julie l pulk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryokan. One of the best resort experiences you will have.
Stayed 2 nights in Jul 2017