Hakone Suimeisou

3.5 star property
Ryokan in Hakone with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Hakone Suimeisou

Relax in a serene hot spring bath surrounded by lush greenery.
Relax in a spacious room with a large bed, bedside table, and bench, featuring a large window and a TV on a stand.
Experience tranquility in a natural setting with scenic views from the hotel, overlooking a flowing river and surrounding hills.
Enjoy meals at the dining table surrounded by tatami mats, with a view of lush greenery through the sliding glass door.
Enjoy a serene view of the river and bridge from this traditional deck.

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
702 Yumoto, Hakone, Kanagawa-ken, 250-0311
  • Tenzan Onsen
    ‪2 min drive‬
  • Hakone Open Air Museum
    ‪10 min drive‬
  • Hakone Kowakien Yunessun
    ‪11 min drive‬

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Room options

Japanese-Western style room, Non-smoking

  • 322 sq ft
  • River view
  • Sleeps 5
  • 2 Twin Beds

Japanese Room with Half Board, Japanese futon, Non-smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 140 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Futons

Japanese Room, Japanese futon, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 140 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Futons

Japanese-Style Room with Open-Air Bath Non-smoking

8.8 out of 10
Excellent
(9 reviews)
  • 194 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Futons

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About the neighborhood

Hakone

Located in Yumoto within a 5-minute walk of Hakone Toy Museum, Hakone Suimeisou is within a 15-minute stroll of Key Hiraga Museum. This 31-room, 3.5-star ryokan has a bar/lounge along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Tenzan Onsen - 2 min drive - 1.1 miles
  • Hakone Open Air Museum - 10 min drive - 3.7 miles
  • Hakone Gora Park - 10 min drive - 4.3 miles
  • Hakone Kowakien Yunessun - 11 min drive - 4.5 miles
  • Lake Ashi - 15 min drive - 7.2 miles

Getting around

  • Hakone Yumoto Station - 1 min walk
  • Kowakidani Station - 10 min drive
  • Haneda Airport (HND) - 72 min drive

Restaurants

  • ‪桃華樓 - ‬5 min walk
  • ‪山そば - ‬1 min walk
  • ‪はつ花そば 新館 - ‬6 min walk
  • ‪日清亭本店 - ‬2 min walk
  • ‪画廊喫茶 ユトリロ - ‬1 min walk

About this property

Hakone Suimeisou

Ryokan in Hakone with a 24-hour front desk and a bar
At Hakone Suimeisou, guests have access to free WiFi in public areas, free newspapers, and a terrace. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. This hot springs ryokan also has a gift shop.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, toilets with an electronic bidet, and slippers. Refrigerators, electric kettles, and safes are also standard. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Hot springs
  • Massage
  • Public bath open from 2:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone

Frequently asked questions

Is a free cancellation option available at Hakone Suimeisou?

Hakone Suimeisou offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hakone Suimeisou?

As of Aug 4, 2025, prices found for a 1-night stay for 2 adults at Hakone Suimeisou on Aug 14, 2025 start from $393.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hakone Suimeisou?

This ryokan is situated in Yumoto within a 10-minute walk of Hakone Toy Museum and Key Hiraga Museum. You'll also find Gyokuren Shrine and Tamadare Falls less than a mile away.

Will I be able to park at Hakone Suimeisou?

Yes, self parking is offered for free at the ryokan.

Is there a spa available at Hakone Suimeisou?

Spa services at the ryokan include massages.

Does Hakone Suimeisou include a casino?

No, Hakone Suimeisou doesn't have a casino.

Will I find an indoor pool at Hakone Suimeisou?

No, there is no indoor pool at this ryokan.

What do couples enjoy most about Hakone Suimeisou?

Couples staying at this ryokan will appreciate amenities like slippers as well as a bar and hot springs.

Does Hakone Suimeisou have a hot tub?

No, but this ryokan does have on-site hot springs.

Does Hakone Suimeisou feature a restaurant that includes a breakfast menu?

No, Hakone Suimeisou doesn't have a restaurant that serves breakfast.

Will Hakone Suimeisou allow pets to stay for free?

No, pets aren't allowed at Hakone Suimeisou though service animals are welcome.

Are there connecting rooms at Hakone Suimeisou?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Hakone Suimeisou?

No, at Hakone Suimeisou, there aren't any accommodations that list a balcony.

Hakone Suimeisou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 342 reviews
Rating 8 - Good. 107 out of 342 reviews
Rating 6 - Okay. 34 out of 342 reviews
Rating 4 - Poor. 4 out of 342 reviews
Rating 2 - Terrible. 3 out of 342 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Misaki

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Hakone- be careful where you book

The hotel provides traditional Japanese hospitality. However the service providers who bring the food to the room couldn't say even a single word in English so we weren't able to understand what were we eating. The staff woke us up to breakfast 30 minutes a head of time which was very unprofessional and annoying. We used the private onsen bath but when we asked for more towels they wanted to charge us more. Just hilarious....
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property doesn't look very new, but the staff was very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Wesley

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Shang-Wei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time spending at the property, will definitely revisit for next time.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services and great location. We will be back. Thanks
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos, San Isidro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Onsen in Hakone area, very close to train station
Stayed 1 night in Feb 2025

10/10 Excellent

HYEONGYU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aamer, Seattle

Traveled with group
Liked: Cleanliness, staff & service, amenities
We had the most incredible stay here while visiting Hakone. The location is ideal: a 2 min walk from the main train station and right on the river. Waking up to the sound/view of the river is just magical. The team working here is incredibly nice, hospitable and accommodating. We did the half board and the food was delicious and varied. We asked for our meals to be vegetarian and we were served the most beautiful kaiseki style spread in our room. A special thank you to Yuki who took care of us during our stay and made us feel welcome and comfortable. She went above & beyond to make sure everything related to our room and meals was nothing short of incredible. Would definitely come back here again without thinking twice.
Stayed 1 night in Dec 2024

10/10 Excellent

wai sing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in a Western/Japanese style room for 3 person with private onsen, it is a big room, over all is great, service, location, food...only the bath room drainage, the drain is not very well.almost flooded in the middle of bathing.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Benny

Stayed 1 night in Sep 2024

10/10 Excellent

Wayne, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan experience was excellent. Our hostess was fantastic.
Stayed 1 night in Sep 2024

6/10 Okay

Liet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The bathroom is smelly with an odour from the plumbing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aa
Stayed 2 nights in Aug 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Our stay was amazing. We loved the traditional Japanese breakfast and the staff in charge of the 5th floor were amazing, especially the gentleman that would set up our room every afternoon. So polite and helpful. My kids loved that there is a little play room near the lobby
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with Traditional Ryokan Feel & Amazing Onsen

Our stay in Hakone was amazing. Hotel Suimeisou room was like a traditional ryokan with a tatami mat room with separate toilet room and shower which we really liked. While we were out for dinner, they set up our room for sleeping. The private onsen on the balcony was heavenly! The next morning, the Japanese breakfast was delicious. The hotel was very close to the station with lots of shops and restaurants. We would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Cong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking information doesn’t show meals are included in the booking price. Surprisingly, breakfast and supper are included, which makes the price exceedingly worthwhile. Japanese traditional meals are delivered to our room at the time designated by us. Delicious and fancy. We stayed for 2 nights, so 4 meals in total. Every meal is different. The best hotel we have ever stayed! Highly highly recommended!!!
Stayed 2 nights in Jul 2024