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Hakone Highland Hotel

3.5 star property
Hotel with free parking, near Ōwakudani
VIP Access

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Photo gallery for Hakone Highland Hotel

Public bath
Lobby lounge
Twin Room, Open Air Bath, Non smoking | Minibar, in-room safe, desk, laptop workspace
Exterior
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Sengokuhara Shinanoki, Ashigarashimo-gun, Hakone, Kanagawa, 250-0631
  • Ōwakudani
    ‪3 min drive‬
  • Hakone Kowakien Yunessun
    ‪7 min drive‬
  • Hakone Open Air Museum
    ‪8 min drive‬
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Room options

View all photos for Standard Twin Room, Non smoking (View will be selected by the hotel)

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, Non smoking (View will be selected by the hotel)

9.0 out of 10
Wonderful
(31 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Standard twin Hollywood style, Non smoking (View will be selected by the hotel)

Minibar, in-room safe, desk, laptop workspace

Standard twin Hollywood style, Non smoking (View will be selected by the hotel)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Hakone

Located in Sengokuhara within 2 miles (3 km) of Ōwakudani, Hakone Highland Hotel is within a few miles (5 km) of other popular sights such as Miyagino Hayakawa Breakwater Cherry Blossoms. This 3.5-star hotel has 74 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Hakone Venetian Glass Museum - 3 min walk - 0.2 miles
  • Ōwakudani - 3 min drive - 1.7 miles
  • Hakone Kowakien Yunessun - 7 min drive - 3.2 miles
  • Hakone Gora Park - 7 min drive - 2.9 miles
  • Hakone Open Air Museum - 8 min drive - 3.5 miles

Getting around

  • Kowakidani Station - 6 min drive
  • Hakone Miyanoshita Station - 8 min drive
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪ごはんと板前料理銀の穂 - ‬15 min walk
  • ‪菊壱 - ‬12 min walk
  • ‪箱根九十九 - ‬9 min walk
  • ‪カフェテラッツァうかい - ‬4 min walk
  • ‪Cafe & Restaurant LYS - ‬16 min walk

About this property

Hakone Highland Hotel

Hotel with free parking, near Ōwakudani
Hakone Highland Hotel features free WiFi in public areas, a meeting room, and a library. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Other amenities at this hot springs hotel include a terrace, a banquet hall, and a vending machine.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer free toiletries, toilets with an electronic bidet, and slippers. Refrigerators, minibars, and electric kettles are other standard amenities.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Languages

English, Japanese

Similar properties

Hot springs

Hakone Sengokuhara Prince Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 386 reviews
$157 nightly
The price is $175
Jul 17 - Jul 18
All taxes and fees included in total
Hakone Sengokuhara Prince Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,200 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Crib (surcharge)
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
Meals and futons for children ages 0-3 are not included in the room rate.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for JPY 3000 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 3200 per person
  • Crib (infant bed) fee: JPY 3000 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Highland
Hakone Highland Hotel Hotel
Hakone Highland Hotel Hakone
Hakone Highland Hotel Hotel Hakone

Frequently asked questions

Is a free cancellation option available at Hakone Highland Hotel?

Hakone Highland Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What is there to do near Hakone Highland Hotel?

This hotel is situated in Sengokuhara, just steps from Sengokuhara Onsen and Hakone Venetian Glass Museum. You'll also find Hakone Kowakien Yunessun and Ōwakudani within a short drive.

Is there parking available at Hakone Highland Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hakone Highland Hotel have a casino at the property?

No, Hakone Highland Hotel doesn't have a casino.

Is there an indoor pool at Hakone Highland Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hakone Highland Hotel?

Amenities that appeal to couples at this hotel include a minibar, free Internet access, and slippers.

Are there hot tubs at Hakone Highland Hotel?

No, there isn't a spa tub at this hotel.

Does Hakone Highland Hotel feature a restaurant that includes a breakfast menu?

Yes, Hakone Highland Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hakone Highland Hotel allow pets to stay for free?

No, pets aren't allowed at Hakone Highland Hotel though service animals are welcome.

Does Hakone Highland Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hakone Highland Hotel?

No, there aren't any guestrooms with balconies at Hakone Highland Hotel.

Hakone Highland Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 214 out of 335 reviews
Rating 8 - Good. 104 out of 335 reviews
Rating 6 - Okay. 11 out of 335 reviews
Rating 4 - Poor. 2 out of 335 reviews
Rating 2 - Terrible. 4 out of 335 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nilesh Kumar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Sushil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Staff is very polite and efficient, the French restaurant is a good experience for fine dining!
Stayed 1 night in Dec 2024

10/10 Excellent

Carol Ong

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

Jianguo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good one
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in the valley. Close to town centre and the lake with a bus stop right outside the hotel. Staff very friendly and willing to assist with stay/travel queries
Stayed 2 nights in Oct 2024

8/10 Good

Sailesh, Kawasaki

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Vintage hotel with great views, garden and Onsen.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

MARK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🏨 Overall Impressions I was incredibly impressed by this hotel. It exudes elegance and comfort, making for a memorable stay with excellent service and thoughtful accommodations. 🛏️ Rooms The rooms are large and pleasant, providing ample space to relax. Though somewhat dated, they remain comfortable and well-maintained, with a charming decor. ♨️ Onsen Experience The onsen was a highlight of my stay, offering indoor, jacuzzi, and outdoor options. The amenities, including hair supplies and makeup for women, were the best I've seen. A lot of care went into making this a luxurious and relaxing space. 🌳 Outdoor Facilities The hotel’s yard is well-maintained and pleasant, even at night. The serene atmosphere is enhanced by the landscaping, though I wished the walking path was larger. Despite this, it’s a lovely place to stroll. 👩‍💼 Staff and Service The staff were incredibly helpful. Although their English was not the best, they made a sincere effort to assist with any needs. Their dedication to excellent service was greatly appreciated. 🍽️ Dining The food was a highlight. Despite many dietary restrictions, the hotel staff worked diligently to accommodate us. They created a special dinner menu and a suitable breakfast. Their efforts made our dining experience enjoyable. 👍 Conclusion Overall, my stay was incredibly nice. The elegant comfort, exceptional service, and thoughtful amenities make it a standout choice. I highly recommend staying here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great location

Very nice hotel with a fantastic onsen. Great location for exploring the area. Plenty of restaurants although we only ate in one. The Azure Moon, Indian restaurant, it was very good. There’s a supermarket and two 7-11’s and a Family Mart close by as well. The Hakone Glass museum is only a few minutes walk from the Hotel and is definitely worth a visit. The buildings and grounds are worth visiting even if you don’t want see the glass exhibits.
Stayed 3 nights in Jul 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and service in the restaurant were excellent. We enjoyed having good access to the Open AIr Sculpture Museum. Generally, the facility is in good shape but certain aspects need to be updated - such as the flooring, and some of the wallpaper in the common areas
Stayed 1 night in Jun 2024

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

ERIC, Garden Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our rental car to explore and see Fuji. We could walk to a lot of cool restaurants. Drinks in the hotel bar were nice with the view of the hotel grounds and mountains.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maricela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens
Stayed 1 night in Apr 2024

6/10 Okay

Manian

Liked: Staff & service
I stayed in a room at the first floor of the main building. There was a musty smell that hits you when you open the door. It does get mitigated if you open the window but will return if you close the window. Also the room presented a very tired look and needs updating. The common area including the French restaurant looked good though. I can't recommend this hotel because of the room conditions
Stayed 1 night in Mar 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

JOSEFA ANNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this highland hotel will come back soon

We had an enjoyable stay with my family. Hotel very well kept, staff fantastic, room big and well maintained, everything was great plus of course the onsen. Everything is perfect. Booking with hotel com is also a plus
Stayed 1 night in Mar 2024

10/10 Excellent

Jort

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our short stay at the Highland Hotel. Very friendly and helpful staff, and very well maintained property with excellent onsen. Will be back in the future.
Stayed 2 nights in Dec 2023

10/10 Excellent

JEFFREY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area. How i wish there was a shuttle for transportation. Communicating with some of the staff was a little bit challenging but everybody was very friendly and accomodating.
Stayed 2 nights in Nov 2023

10/10 Excellent

Melinda

Stayed 3 nights in Oct 2023

10/10 Excellent

Chan Chung, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet relaxing place with onsen.
Stayed 5 nights in Sep 2023

10/10 Excellent

Eri

Stayed 1 night in Sep 2023

8/10 Good

Chui Wa Kate

Stayed 1 night in Jun 2023