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Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

4.0 star property
Suburban ryokan in Hakone with free parking
VIP Access

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Photo gallery for Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Hot springs
Restaurant
Garden
Hot springs
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪11 min walk‬
  • Place, Hakone Open Air Museum
    ‪20 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Japanese Style Room

Japanese Style Room | 1 bedroom, in-room safe, desk, free WiFi

Japanese Style Room

9.8 out of 10
Exceptional
(28 reviews)
  • 215 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Studio, Corner

Family Studio, Corner | 1 bedroom, in-room safe, desk, free WiFi

Family Studio, Corner

10.0 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

View all photos for Deluxe Family Suite

Deluxe Family Suite | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 12
  • 12 Twin Futons

About the neighborhood

Hakone

Located in Gora within a short walk of Hakone Gora Park, Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone is within a mile (2 km) of other popular sights such as Hakone Open Air Museum. This 6-room, 4-star ryokan welcomes guests with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Hakone Gora Park - 11 min walk - 0.6 miles
  • Hakone Open Air Museum - 20 min walk - 1.1 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.1 miles
  • Ōwakudani - 4 min drive - 1.3 miles
  • Hakone Ropeway - 6 min drive - 2.7 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 10 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬18 min walk
  • ‪Coffee Camp - ‬9 min walk
  • ‪Gora Brewery And Grill - ‬11 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬3 min drive
  • ‪リビングルーム (Living Room) - ‬8 min walk

About this property

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Suburban ryokan in Hakone with free parking
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone features free WiFi in public areas and a garden. You can put free parking to good use if you drive. A multilingual staff is on hand to assist with securing valuables and luggage storage. This hot springs ryokan also has a vending machine.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, children's robes, and slippers. Other amenities include coffee makers, safes, and desks. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • Couples/private dining
  • Private picnics

Things to do

  • 4 hot springs

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for JPY 5000 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 3300 for adults and JPY 3300 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
  • Check-in: 4:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Hot springs access available from 4:00 PM to midnight.
  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ajisai Onsen Ryokan

Frequently asked questions

Are free cancellation options available at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone on Dec 5, 2025 start from $150.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

This ryokan is situated in Gora within a 10-minute walk of Hakone Gora Park and Hakone Museum of Art. You'll also find Hakone Kowakien Yunessun and Hakone Open Air Museum within a short drive.

Is there parking available at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

Yes, self parking is offered for free at the ryokan.

Does Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone include a casino on the premises?

No, Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone doesn't have a casino.

Is there an indoor pool at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

No, there is no indoor pool at this ryokan.

Is Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone a good place to stay for couples?

There are many amenities for couples at this ryokan, including Champagne service as well as 4 hot springs and private dining.

Are there hot tubs at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

No, but this ryokan does have 4 hot springs.

Does Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone have a restaurant that serves breakfast?

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Does Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone for a fee of JPY 5000 per pet, per stay.

Does Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone have connecting rooms?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

No, there aren't any accommodations with balconies at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone.

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 321 reviews
Rating 8 - Good. 57 out of 321 reviews
Rating 6 - Okay. 25 out of 321 reviews
Rating 4 - Poor. 8 out of 321 reviews
Rating 2 - Terrible. 4 out of 321 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ela

Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Han

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful onsen retreat

Great for families looking for some traditional serenity. Tucked away with ability to book private onsen. Yes as a base when exploring Hakone, but get ready to walk.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Disgusting Ryokan

My family and I had an utterly deplorable experience at this ryokan in Hakone, which was so appalling that we couldn’t bear to stay the night. Despite its exorbitant pricing, comparable to a 5-star hotel, the conditions were shockingly substandard and outright disgusting. The onsens, which should be a highlight, were filthy, with hair, bugs, and debris floating in them. They were not cleaned between uses and emitted a revolting smell of rotting organic matter. The room was equally unacceptable—grimy, with a pervasive mildew odor that made it unbearable. Even the windows were so dirty we couldn’t see out of them, further adding to the sense of neglect. This ryokan’s cleanliness and maintenance are nonexistent, and it’s an outrage that they charge premium rates for such a deplorable experience. We left immediately and spent the same amount to stay at a proper 5-star hotel, which was a night-and-day difference. Even though we couldn’t get a refund, it was worth every penny to escape this place. Avoid this ryokan at all costs—there are far better options in Hakone that actually care about their guests’ experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Irina

Stayed 1 night in Jul 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional Japanese onsen. The only issue iir is in the middle of nowhere and impossible to get any kind of cab or uber in the morning to go to your next destination. Everything at the hotel was great. Service is great. People are extremely kind and helpful, lovely staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Merav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay in Hakone for a Japanese experience

Beautiful onsen, very hiddrn and quiet. Seems like an authentic Japan experience for foreign travelers. Wonderful private hot spring baths. Choice of western or Japanese slerping arrangements. Ie. Beds or futon mats on real tatami floors. The dinner and breakfast alone are worth the stay. Staff is very friendly and helpful. Especially when navigating cultural differences.
Stayed 1 night in Jun 2025

10/10 Excellent

Truong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a great place to enjoy a private onsen and nice staff. Be ready to to hike from Gora station to the hotel. Its a bit of a steep hill. I would recommend catching a short taxi.
Stayed 2 nights in Jun 2025

10/10 Excellent

Prathima

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Ryoken & onsen experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Ryokan. Peaceful and very serene. I enjoyed walking around the town, visiting the Rose Garden, and eating at local eateries. I would highly recommend this Ryokan for people wanting the onsen experience, as you can request it privately. That was the main reason why I chose this onsen. I highly recommend this Ryokan.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chou

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed just one night with family. The traditional dinner and breakfast was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our luxury stay in Japan. We absolutely loved the traditional ryokan and the private onsen was just dreamy. We had the option to book an hour every morning and evening—we just booked in the evening because in the morning we are usually ready to get our day started (and I think the bookings started maybe at 8am?). We loved the little walk down the hill to the train station—it was a pretty walk. While in Halone, Gora Park is a MUST—it is so beautiful and there is so much to see. I’d also recommend the Hakone Free Pass, which covered all of our transportation, the visit to Gora Park, and lots more! We’d definitely stay here again!
The view from our window that overlooked the walkway to the front of the hotel.
Room service—shrimp rice, butter chicken, and vegetable curry. It was all delicious!
Stayed 3 nights in Jun 2025

8/10 Good

Victoria, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Google maps made this place very hard to find. It’s way up a steep hill and not an easy walk so don’t plan on walking there. It’s a very difficult 20 min walk. Call a cab. Breakfast is not that great and is kind of expensive. Hot mineral springs are nice and are booked by the hour for each room so they are private. Staff is very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful traditional ryokan. Clean, with private onsens you can use twice per day (or more). Very friendly staff. Highly recommend! Tip: take a taxi from the train station, it is a 15 min walk but very uphill. Also, for fine dining you can walk 10 minutes to the Hyatt that has two nice restaurants incl. sushi.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ralph Francis

Liked: Cleanliness, amenities, property conditions & facilities
Unique experience. Very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yanzhong

Traveled with family
I like the hot springs.
Stayed 1 night in Jun 2025

6/10 Okay

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but not worth the price

We enjoyed our stay at Ajisai. The rooms and futon were comfortable and staff was nice and accommodating, but for the price I have stayed at far better Ryokan. The images online made the rooms seem bigger and as if we would have our own baths attached to our room. Which is my own fault for not reaching out to clarify. But, personally, I would not have paid the ammount we did if I'd known it was only two tattami rooms and a toilet. Also, my companians were dissapointed in the way that the staff handled a large spider entering our room, as it made the room very difficult to be in, but we sincerely hope that the older man who sprayed an entire raid can into our room is okay as we could hear him coughing from upstairs. Speaking of which, the floors are very thin so if you have the downstairs room you can hear everyone walking in the hall and in their rooms upstairs.
Stayed 2 nights in Jun 2025

8/10 Good

Josh

Stayed 1 night in Jun 2025

10/10 Excellent

Suzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Dubuque

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Super staff
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

It was a family vacation to Japan and this place was amazing, I can not think a single thing to add that would make it better. The breakfasts were fabulous.
Stayed 2 nights in May 2025

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