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Grand Hotel Haikou (Managed by Accor)

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Photo gallery for Grand Hotel Haikou (Managed by Accor)

Exterior
Exterior
Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Beach nearby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
256 Binhai Road, Xiuying District, Haikou, Hainan, 570311
  • Place, Hainan International Convention and Exhibition Center
    ‪14 min walk‬
  • Place, Holiday Beach
    ‪4 min drive‬
  • Place, Haikou Arcade Street
    ‪18 min drive‬
  • Airport, Haikou (HAK-Meilan Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Oceanfront

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, Ocean View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Ocean View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Garden view

Superior Room, 1 King Bed

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • Garden view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Ocean View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Superior Suite, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

Deluxe Room, 2 Twin Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Ocean View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Haikou

Located in Xiuying, Grand Hotel Haikou (Managed by Accor) is 2 mi (3.2 km) from Holiday Beach and within a 10-minute drive of other popular attractions like Hainan West Coast Golf Course. This 4.5-star hotel has 320 guestrooms and offers conveniences like a bar/lounge, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Haikou, and a short drive from Hainan International Convention and Exhibition Center and Meishi Mayflower International Golf Club.

What's nearby

  • Hainan International Convention and Exhibition Center - 14 min walk - 0.8 miles
  • Holiday Beach - 4 min drive - 2.5 miles
  • Hainan West Coast Golf Course - 6 min drive - 4.1 miles
  • Meishi Mayflower International Golf Club - 8 min drive - 5.2 miles
  • Haikou Arcade Street - 18 min drive - 12.9 miles

Getting around

  • Haikou (HAK-Meilan Intl.) - 44 min drive

Restaurants

  • ‪湖南菜馆 - ‬6 min drive
  • ‪威士忌博物館 - ‬4 min drive
  • ‪Crystal Jade - ‬5 min drive
  • ‪哲平鳗满 - ‬4 min drive
  • ‪Sirena - ‬14 min walk

About this property

Grand Hotel Haikou (Managed by Accor)

Grand Hotel Haikou (Managed by Accor) features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CNY 500 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and an outdoor tennis court.
Guests can expect 40-inch TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Furnished balconies, minibars, and safes are also available. Housekeeping is available on request.
Hot springs and an outdoor tennis court are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

There are 3 outdoor hot springs open between 10:00 AM and 10:00 PM. The temperature in the hot springs is set to 97°F.

Similar properties

2 outdoor pools, open 7:00 AM to 10:00 AM, sun loungers
InterContinental Haikou Seaview by IHG
Meilan
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 40 reviews
$91 nightly
The price is $98
Jun 16 - Jun 17
Total with taxes and fees
InterContinental Haikou Seaview by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 150 to 150 for adults and CNY 90 to 150 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 咖啡1907
  • 悦雅轩

Things to do

  • 3 outdoor hot springs
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Spa

  • 3 outdoor hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 97 ºF
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with cable/satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from May 6 2026 to June 6 2026 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from May 6 to June 6:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 150 to 150 for adults, and CNY 90 to 150 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Hot springs access available from 10:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Haikou Shangri-La
Shangri-La Haikou
Shangri-La Hotel Haikou
Shangri La Hotel Haikou
Shangri-La Hotel Haikou Hainan, China
Shangri La Haikou
Shangri La Hotel Haikou
Haikou Managed By Accor Haikou
Grand Hotel Haikou (Managed by Accor) Hotel
Grand Hotel Haikou (Managed by Accor) Haikou
Grand Hotel Haikou (soon to be Fairmont Haikou)
Grand Hotel Haikou (Managed by Accor) Hotel Haikou

Frequently asked questions

Is a free cancellation option available at Grand Hotel Haikou (Managed by Accor)?

Grand Hotel Haikou (Managed by Accor) provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hotel Haikou (Managed by Accor)?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Haikou (Managed by Accor) on Jun 7, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Grand Hotel Haikou (Managed by Accor)?

This hotel is situated in Xiuying, close to Hainan International Convention and Exhibition Center, Holiday Beach, and Hainan West Coast Golf Course. You'll also find Meishi Mayflower International Golf Club and Jiari Beach within a short drive.

Is parking available on site at Grand Hotel Haikou (Managed by Accor)?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Are there luxury amenities available at Grand Hotel Haikou (Managed by Accor)?

Yes, guests can indulge in luxuries such as 3 outdoor hot springs, an ocean-view restaurant, and an outdoor tennis court at this hotel.

Does Grand Hotel Haikou (Managed by Accor) have a casino on the premises?

No, Grand Hotel Haikou (Managed by Accor) doesn't have a casino.

Is there an indoor pool at Grand Hotel Haikou (Managed by Accor)?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from May 6 2026 until June 6 2026 (subject to change).

What amenities will couples enjoy at Grand Hotel Haikou (Managed by Accor)?

There are plenty of amenities for couples at this hotel, including an ocean-view restaurant, an outdoor pool, and 3 outdoor hot springs.

Does Grand Hotel Haikou (Managed by Accor) have a hot tub?

No, but guests can enjoy 3 outdoor hot springs at this hotel.

Does Grand Hotel Haikou (Managed by Accor) have a restaurant that serves breakfast?

Yes, Grand Hotel Haikou (Managed by Accor) serves buffet breakfast for a surcharge each morning at 悦雅轩.

Does Grand Hotel Haikou (Managed by Accor) allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Hotel Haikou (Managed by Accor).

Does Grand Hotel Haikou (Managed by Accor) have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Grand Hotel Haikou (Managed by Accor)?

The closest major airport to Grand Hotel Haikou (Managed by Accor) is Haikou (HAK-Meilan Intl.), which is 24.8 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Grand Hotel Haikou (Managed by Accor)?

Yes, every guestroom at Grand Hotel Haikou (Managed by Accor) comes with a furnished balcony and some offer ocean and garden views.

Does Grand Hotel Haikou (Managed by Accor) offer wedding services?

Take advantage of the wedding venue at Grand Hotel Haikou (Managed by Accor) if you plan to say "I do" during your trip.

Grand Hotel Haikou (Managed by Accor) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 35 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 6 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeng Wave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very nice and service very good
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

标准的老派星级酒店

整体来说还是很不错的
Stayed 2 nights in Apr 2022
Verified

6/10 Okay

eizo

Disliked: Property conditions & facilities

设备很旧服务也差

虽然是五星级酒店，但是这边餐厅的经理（穿黑色上衣和黑色短裙的）服务态度超级不好，这次的体验感超级不舒服。
电视机很老很小
Stayed 1 night in Jan 2022
Verified

8/10 Good

eizo

Liked: Cleanliness, staff & service

設備が古い

設備はとても古い。テレビはとても小さく古いタイプ。周辺の環境も悪く食事に行くのも大変困る場所。清掃係の王小丽さんはすごく丁寧に清掃してくれた事が救い。
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with sea views

The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

ZHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好酒店

很好的住宿体验
Stayed 1 night in May 2020
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

很好
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好棒啊

好棒
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太棒了

很棒
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
基本上員工態度不錯。 床間乾淨度還可。但房間有一陣酸宿味，後來開陽台門之後就有改善。但關後又發出。同時房間的裝修都點舊及殘。
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Stunning hotel but service is lacking

Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房间整洁，风景好，服务好

优点： 1.房间大（50平米），有个大阳台，面对大海，风景一流 2.酒店设施好，比较新，房间带浴缸和淋浴间 3.服务好，入住快 4.房间整洁，床铺舒服，布局合理 5.酒店对着大海方向有一个小沙滩，可以下海游泳 缺点： 离市区有点距离，附近没啥吃的，海口打车还真是贵
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Kheng Hiang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property next to the beach

Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
Stayed 6 nights in Feb 2019
Verified

8/10 Good

HaoHsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近没有好餐厅
Stayed 1 night in Jan 2019
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the class of Shangri-La you would expect

Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but too far from old town.

Really great stay. Beautiful surrounding, great staff. Nice view.
Stayed 7 nights in May 2018
Verified

10/10 Excellent

chincheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience at an affordable 5 star hotel

很好的住宿經驗, 清潔有規律, 服務周到滿意, 提前入住與升級, 有機會會再住.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

NIce Hotel But Too Far from CBD

Though the booking through Expedia.com is convenient, but the admin is inflexible, no breakfast provided for such price as compared to a similar category of hotels in Wenchang & Sanya. Too far from CBD areas, thus additional transportation expenses incurred. Wifi not functioning steady and well.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Friendly and high professional service. highly recommended.
Verified

8/10 Good

Cho Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but not convenient

Nice 5 star Hotel, but it’s a bit far away from town, nearly nothing around here.
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的酒店，但沒有海灘

香格里拉酒店，五星級水準，什麼都非常好，可惜海口真沒什麼好玩，所以一直待在飯店也是不錯的選擇，但沒有規劃海灘區，不過室外室內泳池很大也很好的。
Verified

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best

Amazing facilities and amenities and superb service! Absolutely one of the best hotels I've ever stayed in!

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