The Plaza Inn & Suites

2.5 star property
Hotel in Hagerstown with a 24-hour front desk and an indoor pool

Choose dates to view prices

Photo gallery for The Plaza Inn & Suites

Lobby
1 bedroom, desk, free WiFi, bed sheets
Indoor pool
Indoor pool
Deluxe Suite | 1 bedroom, desk, free WiFi, bed sheets

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
931 Dual Highway, Building A, Hagerstown, MD, 21740
  • Maryland Theater
    ‪3 min drive‬
  • Hagerstown Premium Outlets
    ‪5 min drive‬
  • Pennsylvania Dutch Market
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

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Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Hagerstown

The Plaza Inn & Suites places you within 2 miles (3 km) of Hagerstown Dog Park and Maryland Theater. This 145-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Hagerstown Dog Park - 2 min drive - 1.1 miles
  • Maryland Theater - 3 min drive - 1.4 miles
  • Washington County Museum of Fine Arts - 5 min drive - 2.2 miles
  • Hagerstown Premium Outlets - 5 min drive - 3.1 miles
  • Pennsylvania Dutch Market - 6 min drive - 3.3 miles

Getting around

  • Martinsburg Station - 31 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬20 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Hagerstown Pizza Brothers on Eastern Blvd - ‬6 min walk
  • ‪Dolce - ‬2 min drive

About this property

The Plaza Inn & Suites

Hotel in Hagerstown with a 24-hour front desk and an indoor pool
The Plaza Inn & Suites features an indoor pool, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a vending machine, an ATM, and a banquet hall.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls and desks. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-7:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

Frequently asked questions

Is a free cancellation option available at The Plaza Inn & Suites?

The Plaza Inn & Suites provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Plaza Inn & Suites?

As of Jul 31, 2025, prices found for a 1-night stay for 2 adults at The Plaza Inn & Suites on Aug 10, 2025 start from $70.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Plaza Inn & Suites?

This hotel is located in Hagerstown, close to Maryland Theater, Pennsylvania Dutch Market, and Hagerstown Premium Outlets. You'll also find Washington County Museum of Fine Arts and Marty Snook County Park within a short drive.

Is parking available on site at The Plaza Inn & Suites?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does The Plaza Inn & Suites have a casino on the premises?

No, The Plaza Inn & Suites doesn't have a casino.

Will I find an indoor pool at The Plaza Inn & Suites?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about The Plaza Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour front desk.

Does The Plaza Inn & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Plaza Inn & Suites have a restaurant with a breakfast menu?

No, The Plaza Inn & Suites doesn't have a restaurant that serves breakfast.

Will The Plaza Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Plaza Inn & Suites for a fee of USD 25 per pet, per night.

Does The Plaza Inn & Suites have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Plaza Inn & Suites?

The closest major airport to The Plaza Inn & Suites is Hagerstown, MD (HGR-Hagerstown Regional), which is 7.2 mi away (16 minutes by car). Another top airport is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is located 26.4 mi away (33-minute drive).

Can I book a room with a balcony at The Plaza Inn & Suites?

No, at The Plaza Inn & Suites, there aren't any guestrooms that list a balcony.

The Plaza Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 117 out of 474 reviews
Rating 8 - Good. 69 out of 474 reviews
Rating 6 - Okay. 71 out of 474 reviews
Rating 4 - Poor. 77 out of 474 reviews
Rating 2 - Terrible. 140 out of 474 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Traveled with family
Disliked: Amenities
Beds weren’t comfortable! , we needed more towels and had to pick them up, instead of house keeping bringing them!
Stayed 1 night in Apr 2025

2/10 Terrible

Janese

Disliked: Staff & service, property conditions & facilities
My daughter stayed a long stay and they were to return the deposit still didn’t receive it!! This happens here often
Stayed 1 night in Apr 2025

6/10 Okay

Larry

Stayed 1 night in Apr 2025

4/10 Poor

Ashley

Traveled with family
Disliked: Amenities
Indoor pool was far too cold to swim in. There was no breakfast. They didn't have a roll-away bed. The room phone didn’t work. Luckily we arrived later in the evening and left early in the morning and only needed a place to sleep.
Stayed 1 night in Apr 2025

2/10 Terrible

Rudolf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crackhead City

Ceackheads working around and living in this hotel, bothering me by asking to sell them drugs??!! Hagerstown you can’t make this up
Stayed 1 night in Mar 2025

2/10 Terrible

Dakota

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

⚠️⛔️⚠️*WARNING* ⚠️⛔️⚠️

*Obvious drug usage on the property. The live in tenants lay around in the lobby and hang out around the entrances. *PHOTOS ON THE APP AND WEBSITE ARE VERY OLD AND NOT UPDATED TO SHOW THE SEVERITY OF NEGLECT TO THIS PROPERTY. THIS PROPERTY HAS BEEN TAKEN OVER BY NEW SLUM MANAGEMENT. THEY CONTINUE TO USE 20 YEAR OLD PHOTOS TO LURE IN UNLUCKY HOTEL RENTERS THE PLAZA INN & SUITES SOUNDS LIKE IT IS ABOUT TO BE A GRAND STAY AND AFTER SEARCHING THROUGH PHOTOS YOU REALLY THINK THIS IS ABOUT TO BE AN AMAZING BOOKING. NOTHING BUT FALSE ADVERTISING. * The Manager(Indian lady), after receiving my complaint to the online chat within the hotels.com app, banged on my door and she opened the door to my rented room and started to scream at me about the complaint . Read carefully. She ENTERED my room, all recorded on their own camera system. She opened the door while it was locked and I was inside. She entered the room. There is already a gap under door and you can see into the hallway from your room as is! UNSAFE! * the felon with the tattoos didn’t give me any problems and was very polite because he knew the Indian lady messed up when she did that. We left immediately and did not stay the night or the follow night as it was a two night stay. —Cigarette burns in blankets (a lot). Smells of cigarettes in the hallway,Rusty door hinges, AC unit made noise the whole 25 minutes we were there. No tv, busted furniture, dusty dirty room, lamp shades rusty and yellow. terrible bed. Loud!
Stayed 2 nights in Mar 2025

2/10 Terrible

Noelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe Area

2/10 Terrible

Janneke

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Roxana

Disliked: Cleanliness, staff & service, property conditions & facilities
the bathroom the water won't drain on the shower
Stayed 1 night in Nov 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sean, Philadelphia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Always review the reviews before you book. I forgot to do that. All details aside, this place is unsatisfactory to anyone with basic standards. The staff was happy to move me to another room and was polite and professional.
Stayed 1 night in Feb 2025

8/10 Good

Charlie

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. The king size bed I stayed in, was super comfortable. Thanks
Stayed 1 night in Feb 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Place

Horrible, asked for some towels thae lady at front desk wouldnt give. Then went to take a shower and the water wouldn't drain. Due to the service and the lack of professionalism I left after 30 mins! Not only that they told me I wasnt allowed to bring a friend. My advice is don't be cheap when getting a room!
Stayed 1 night in Feb 2025

6/10 Okay

John

Wasnt bad
Stayed 2 nights in Feb 2025

2/10 Terrible

Dwayne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

LeVar Tyson-Ames

Stayed 1 night in Feb 2025

2/10 Terrible

Serena

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They took my money and did not fulfill their duty of service which breached the contract. They refused to refund my money and kept saying that Expedia refunds not them. The one employee that resembles an apple nearly knocked over my son who was 5. She cut in between new and my kids when she walked by even tho she could’ve walked anywhere else. It was so rude
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again.
Stayed 1 night in Feb 2025

8/10 Good

Denise

Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Barry

Business traveler, Traveled with partner
Disliked: Amenities
Towels and wash cloths were old and thin..not real clean
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

Stink Bugs

We killed two stink bugs in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla, Hagerstown

Stayed 1 night in Dec 2024