The Plaza Inn & Suites

2.5 star property
Hotel in Hagerstown with a 24-hour front desk and an indoor pool

Choose dates to view prices

Photo gallery for The Plaza Inn & Suites

Lobby
1 bedroom, desk, free WiFi, bed sheets
Indoor pool
Deluxe Suite | 1 bedroom, desk, free WiFi, bed sheets
Indoor pool

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
931 Dual Highway, Building A, Hagerstown, MD, 21740
  • Maryland Theater
    ‪3 min drive‬
  • Hagerstown Premium Outlets
    ‪5 min drive‬
  • Pennsylvania Dutch Market
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Hagerstown

The Plaza Inn & Suites places you within 2 miles (3 km) of Hagerstown Dog Park and Maryland Theater. This 145-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Hagerstown Dog Park - 2 min drive - 1.1 miles
  • Maryland Theater - 3 min drive - 1.4 miles
  • Washington County Museum of Fine Arts - 5 min drive - 2.2 miles
  • Hagerstown Premium Outlets - 5 min drive - 3.1 miles
  • Pennsylvania Dutch Market - 6 min drive - 3.3 miles

Getting around

  • Martinsburg Station - 31 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 16 min drive

Restaurants

  • ‪Sheetz - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Wendy's - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min drive
  • ‪Benny's Pub - ‬4 min walk

About this property

The Plaza Inn & Suites

Hotel in Hagerstown with a 24-hour front desk and an indoor pool
The Plaza Inn & Suites features an indoor pool, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a vending machine, a banquet hall, and an ATM.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls and desks. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-7:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

Frequently asked questions

Is a free cancellation option available at The Plaza Inn & Suites?

The Plaza Inn & Suites provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Plaza Inn & Suites?

As of Sep 18, 2025, prices found for a 1-night stay for 2 adults at The Plaza Inn & Suites on Sep 19, 2025 start from $70.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Plaza Inn & Suites?

This hotel is located in Hagerstown, close to Maryland Theater, Pennsylvania Dutch Market, and Hagerstown Premium Outlets. You'll also find Washington County Museum of Fine Arts and Marty Snook County Park within a short drive.

Will I be able to park at The Plaza Inn & Suites?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does The Plaza Inn & Suites have a casino on the premises?

No, The Plaza Inn & Suites doesn't have a casino.

Will I find an indoor pool at The Plaza Inn & Suites?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at The Plaza Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour front desk.

Are there hot tubs at The Plaza Inn & Suites?

No, there isn't a spa tub at this hotel.

Does The Plaza Inn & Suites have a restaurant with a breakfast menu?

No, The Plaza Inn & Suites doesn't have a restaurant that serves breakfast.

Will The Plaza Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Plaza Inn & Suites for a fee of USD 25 per pet, per night.

Are there connecting rooms at The Plaza Inn & Suites?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Plaza Inn & Suites?

The closest major airport to The Plaza Inn & Suites is Hagerstown, MD (HGR-Hagerstown Regional), which is 7.2 mi away (16 minutes by car). Another top airport is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is located 26.4 mi away (33-minute drive).

Are there rooms with balconies at The Plaza Inn & Suites?

No, there aren't any guestrooms with balconies at The Plaza Inn & Suites.

The Plaza Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 119 out of 485 reviews
Rating 8 - Good. 73 out of 485 reviews
Rating 6 - Okay. 72 out of 485 reviews
Rating 4 - Poor. 77 out of 485 reviews
Rating 2 - Terrible. 144 out of 485 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst mistake I have made recently is to book this hotel. It is filthy, unsafe and seems to be a place that often has hourly customers. I actually left the property and booked rooms at a Holiday Inn Express.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Stayed 1 night in Jun 2025

8/10 Good

Donald

Business traveler
Liked: Property conditions & facilities, room comfort

A place to rest

It could be kept up in room better the floor was dirty trash left behind bresser and on floor in bathrooms. The pool need sweeping there are rocks and debris in it but water was salt water vending machines where empty butneeded a place to rest and served that purpose
Stayed 1 night in Jun 2025

8/10 Good

Ogechukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Stayed 1 night in May 2025

10/10 Excellent

Burt

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, staff we
Stayed 1 night in Jun 2025

2/10 Terrible

Micheal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean abd double charged. Charged on card and paid cash. Was told it was just a hold and would drop off of card. I’m having to dispute it with bank
Stayed 2 nights in May 2025

8/10 Good

Jade

Traveled with partner
The building itself inside is very big and can easily get lost. No elevators. But overall it was clean and our stay was fine for 67.00
Stayed 1 night in May 2025

6/10 Okay

Alysen

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well as soon as u walked in it had an old cigarette smell and the bed was hard as a rock but the pool was nice
Stayed 1 night in May 2025

10/10 Excellent

Ishaya

Stayed 1 night in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Nothimg
Stayed 1 night in May 2025

2/10 Terrible

Cody

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff members. Very accommodating.
Stayed 3 nights in May 2025

4/10 Poor

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Steven

Stayed 2 nights in May 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Call to verify before you book..

On the website this hotel had everything I was looking for. However after checking in I found out otherwise. Indoor pool was not heated as stated and could have been cleaned out. No ice machine but they was able to give you a bit of ice from there ice maker. Website said free breakfast only to find out the next morning with a hungry teenager that they no longer provide that. Oh and when we asked why side doors to the outside were locked we were told to keep people from coming in and sleeping in the hallway.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Traveled with family
Disliked: Amenities
Beds weren’t comfortable! , we needed more towels and had to pick them up, instead of house keeping bringing them!
Stayed 1 night in Apr 2025

2/10 Terrible

Janese

Disliked: Staff & service, property conditions & facilities
My daughter stayed a long stay and they were to return the deposit still didn’t receive it!! This happens here often
Stayed 1 night in Apr 2025

6/10 Okay

Larry

Stayed 1 night in Apr 2025

4/10 Poor

Ashley

Traveled with family
Disliked: Amenities
Indoor pool was far too cold to swim in. There was no breakfast. They didn't have a roll-away bed. The room phone didn’t work. Luckily we arrived later in the evening and left early in the morning and only needed a place to sleep.
Stayed 1 night in Apr 2025

2/10 Terrible

Rudolf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crackhead City

Ceackheads working around and living in this hotel, bothering me by asking to sell them drugs??!! Hagerstown you can’t make this up
Stayed 1 night in Mar 2025

2/10 Terrible

Dakota

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

⚠️⛔️⚠️*WARNING* ⚠️⛔️⚠️

*Obvious drug usage on the property. The live in tenants lay around in the lobby and hang out around the entrances. *PHOTOS ON THE APP AND WEBSITE ARE VERY OLD AND NOT UPDATED TO SHOW THE SEVERITY OF NEGLECT TO THIS PROPERTY. THIS PROPERTY HAS BEEN TAKEN OVER BY NEW SLUM MANAGEMENT. THEY CONTINUE TO USE 20 YEAR OLD PHOTOS TO LURE IN UNLUCKY HOTEL RENTERS THE PLAZA INN & SUITES SOUNDS LIKE IT IS ABOUT TO BE A GRAND STAY AND AFTER SEARCHING THROUGH PHOTOS YOU REALLY THINK THIS IS ABOUT TO BE AN AMAZING BOOKING. NOTHING BUT FALSE ADVERTISING. * The Manager(Indian lady), after receiving my complaint to the online chat within the hotels.com app, banged on my door and she opened the door to my rented room and started to scream at me about the complaint . Read carefully. She ENTERED my room, all recorded on their own camera system. She opened the door while it was locked and I was inside. She entered the room. There is already a gap under door and you can see into the hallway from your room as is! UNSAFE! * the felon with the tattoos didn’t give me any problems and was very polite because he knew the Indian lady messed up when she did that. We left immediately and did not stay the night or the follow night as it was a two night stay. —Cigarette burns in blankets (a lot). Smells of cigarettes in the hallway,Rusty door hinges, AC unit made noise the whole 25 minutes we were there. No tv, busted furniture, dusty dirty room, lamp shades rusty and yellow. terrible bed. Loud!
Stayed 2 nights in Mar 2025

2/10 Terrible

Noelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe Area

2/10 Terrible

Janneke

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025