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Royal Halong Hotel

5.0 star property
Luxury hotel with a casino and a fitness center
VIP Access

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Photo gallery for Royal Halong Hotel

Villas Deluxe Twin | Outdoor pool | Indoor pool, outdoor pool, pool umbrellas, sun loungers
Casino
Suite Double | 1 bedroom, minibar, in-room safe, desk
Lobby
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Gym
  • Laundry

Explore the area

Map
Halong Street, Bai Chay Ward, Ha Long, Quang Ninh
  • Dragon Park
    ‪3 min drive‬
  • Ha Long Night Market
    ‪3 min drive‬
  • Halong Bay Marina
    ‪7 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪37 min drive‬
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Room options

View all photos for Premium Twin Room (Hill View)

Premium Twin Room (Hill View) | 1 bedroom, minibar, in-room safe, desk

Premium Twin Room (Hill View)

  • 419 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room (Bay View)

Deluxe Twin Room (Bay View) | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Bay View)

  • 419 sq ft
  • Bay view
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Premium Double Room (Hill View)

Premium Double Room (Hill View) | 1 bedroom, minibar, in-room safe, desk

Premium Double Room (Hill View)

  • 419 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (Bay View)

Deluxe Double Room (Bay View) | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room (Bay View)

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Double

Suite Double | 1 bedroom, minibar, in-room safe, desk

Suite Double

  • 1023 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ha Long

Located in Bai Chay, Royal Halong Hotel is within 2 miles (3 km) of popular attractions such as Dragon Park and Bai Chay Market. This 5-star hotel welcomes guests with 168 rooms and conveniences like a casino, an outdoor pool, and an indoor pool.

What's nearby

  • Bai Chay Beach - 15 min walk - 0.8 miles
  • Bai Chay Market - 2 min drive - 1.4 miles
  • Dragon Park - 3 min drive - 1.2 miles
  • Ha Long Night Market - 3 min drive - 1.6 miles
  • Halong Bay Marina - 7 min drive - 3.9 miles

Getting around

  • Ga Ha Long Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 43 min drive

Restaurants

  • ‪Papa‘s BBQ - ‬11 min walk
  • ‪Cong Ca Phe - ‬15 min walk
  • ‪Novotel Lobby Bar - ‬7 min walk
  • ‪Công Viên Hoàng Gia - Royal Amusement Park - ‬7 min walk
  • ‪Nha Hang Vietnam - ‬13 min walk

About this property

Royal Halong Hotel

Luxury hotel with a casino and a fitness center
Guests of Royal Halong Hotel enjoy a casino, karaoke, and an indoor pool. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a gym.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also available.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Vietnamese

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 400,000 for adults and VND 300,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Fu Yuan
  • Piano Bar

Things to do

  • 15 gaming tables
  • 70 slot machines
  • Arcade/game room
  • Casino
  • Children's pool
  • Fitness classes
  • Gym
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (8,270 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Manicures/pedicures
  • Sauna

Accessibility

  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 600000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 400000 for adults and VND 300000 for children
  • Rollaway bed fee: VND 600000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 5700102119

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Halong Hotel
Halong Royal Hotel
Royal Halong
Royal Halong Hotel
Royal Hotel Halong
Royal Halong
Hotel Royal Halong Hotel Ha Long
Ha Long Royal Halong Hotel Hotel
Hotel Royal Halong Hotel
Royal Halong Hotel Hotel
Royal Halong Hotel Ha Long
Royal Halong Hotel Hotel Ha Long
Royal Halong Hotel Ha Long
Royal Hotel
Royal

Frequently asked questions

What's there to see close to Royal Halong Hotel?

This hotel is situated in Bai Chay within a short 15-minute walk of Bai Chay Beach and also 7 minutes on foot from Sun Square. You'll also find Dragon Park and Ha Long International Cruise Port within a short drive.

Is parking available on site at Royal Halong Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Royal Halong Hotel?

Spa services at the hotel include mani/pedis.

Does Royal Halong Hotel feature a casino?

Yes, Royal Halong Hotel has a casino and it includes 15 gaming tables and 70 slot machines.

Will I find an indoor pool at Royal Halong Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Royal Halong Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Royal Halong Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Royal Halong Hotel feature a restaurant that includes a breakfast menu?

Yes, Royal Halong Hotel serves buffet breakfast for a surcharge each morning at Fu Yuan.

Will Royal Halong Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Royal Halong Hotel.

Does Royal Halong Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Royal Halong Hotel?

The closest major airport to Royal Halong Hotel is Haiphong (HPH-Cat Bi), which is 26.3 mi away (43 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 27.2 mi away.

Are there rooms with balconies at Royal Halong Hotel?

No, there aren't any guestrooms with balconies at Royal Halong Hotel.

Royal Halong Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 53 reviews
Rating 8 - Good. 18 out of 53 reviews
Rating 6 - Okay. 15 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 4 out of 53 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

gabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

royal halong

Amazing place really good place.did not expected that spotless stay.
Stayed 2 nights in Oct 2024

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent breakfast

Lovely staff and excellent breakfast buffet
Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

AC Woes

The hotel itself was lovely. The staff was friendly. However, the air conditioner in my room and my friend's room didnt work properly. We called the front desk who sent someone to mess with the buttons, and they claimed it was working. But, we had the AC set at 15°C (just to cool it down), and it never got below 23°C. It was an uncomfortable night of sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very clean
Stayed 2 nights in Feb 2024

2/10 Terrible

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smells like mould
Stayed 2 nights in Jul 2022

6/10 Okay

Kwong

Stayed 1 night in Jun 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great bay view

Hotel room was nice and the view of the bay view was great. Nothing was open at the pool and the services seemed limited. Avoid the Chinese restaurant as the prices are substantially higher than anywhere else.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

EFRAIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Impressive hotel

I enjoyed the beautiful Lobby, big room and good breakfast.
Stayed 2 nights in Aug 2019

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Really enjoyed our stay here for my partner birthday! They put on a little cake and it was a lovely touch. The hotel itself is massive. Ha Long itself as a city, is very odd. Loads of empty buildings, just waiting to be filled. However, the hotel itself was perfect, (very, very) comfy bed, amazing bathrooms, good little gym and pools. The breakfast spread was excellent, no faults!! Just be aware that reception was a cash deposit for 100,000,000 Vietnamese money- or equivalent USD. As card deposits take forever to get back apparently.
Stayed 2 nights in Aug 2019

2/10 Terrible

GB, Saigon, VN

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
This hotel was a gambling place serving only to Chinese guests. Most of the people staying here are Chinese men going here to gamble and looking for prostitution. I would not recommend this place to family with young children.
Stayed 2 nights in Jun 2019

8/10 Good

HSU

Traveled with family
Liked: Cleanliness, staff & service, amenities
Not too much shops nearby. Night market is a bit far and about 10 mins by cab.
Stayed 1 night in Jun 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Halong Hotel

This is a good hotel. On arrival the staff were friendly and check in was fairly smooth although there was a language barrier. If you are an English speaking guest it will be a little more difficult than in some of the other hotels in Vietnam we stayed. Our room was as we had expected, it overlooked Halong Bay and was in good condition and very clean. The indoor hotel swimming pool and spa facilities were excellent. My wife and daughter especially enjoyed their massage. We didn’t use the casino but for those inclined the option is there. Breakfast in the restaurant was very good but should you wish to eat outside then there are restaurants within 10 minutes walk or an inexpensive taxi ride away. There will be more options to dine out in the near future as there is a development close by that will offer further dining options and retail in the near future. We would stay here again in the future when visiting Halong
Stayed 2 nights in Dec 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large modern hotel with casino

Overnight stay from Hanoi to go on a boat trip the next day. Enormous modern hotel but few guests. It seems to be a casino resort for Chinese visitors (sign saying Vietnamese not admitted to casino). Staff helpful but not all speak English. Very good breakfast included. Good value and nice view of the bay. 10min walk to village and 15min drive to Ferry Terminal but taxis very cheap. Staff can organise car trips back to Hanoi or elsewhere. Large construction site across the road but no noise at night. I would certainly recommend staying on the land and going for a day cruise if you want to save money.
Stayed 1 night in Dec 2018

6/10 Okay

Vienna, New Zealand

Liked: Cleanliness
Disliked: Staff & service
For a five star hotel, the staff don’t know a word of English which is very disappointing and so difficult to communicate. The location is not suitable at all as it’s far away from everything. Room service menu is limited and over priced. The room is good but then again the fridge wasn’t working. Overall, not a good place and I will definitely not recommend it to anyone nor will I ever return to this hotel again. You shouldn’t call yourselves a 5 star hotel either.
Stayed 2 nights in Nov 2018

10/10 Excellent

Paula, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel

lovely hotel, staff very pleasant and helpful. breakfast was great. really enjoyed our stay.
Stayed 8 nights in Aug 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel option when visiting Ha Long Bay

We stayed here after our overnight junk boat trip was cancelled due to bad weather at the last minute and enjoyed a comfortable and entertaining stay. The room was very spacious with high quality furnishings and a quality bathroom. The hotel's facilities are good with gym, pool, restaurant and casino to enjoy if, like us, you are stranded by a typhoon! The staff were very helpful and assisted us in booking alternative sightseeing activities after our tour was cancelled. The only draw back was the location which was a little isolated half way between Tuan Chau Harbour and Ha Long City which meant we required taxis to do anything. Aside from that I would recommend this hotel as a place to stay with the comfort and good service that you'd expect from a 5 star property.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Pictures were nothing like what we got. Smelled like smoke even though the staff stated that our floor was smoke free. Hotel was ok overall. Nothing special
Stayed 4 nights in Jul 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

They were extremely nice and helpful and even booked me a very nice tour of Ha Long Bay. I would definitely recommend this hotel if you’re in Ha Long City

6/10 Okay

Karl, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was in very good condition, centrally located, however the staff don't speak English, which makes it difficult for someone who doesn't speak the language. I can understand why they don't have the need to speak English, 99% of their customers are from China, Taiwan and Korea.
Stayed 5 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expedia needs to be more diligent

I need a booking number which Expedia didn't supply, the itinerary number or book number provided by Expedia were not the right criteria for what was needed to check in. 30 min hassle at the front desk cause the correct information wasnt provided by Expedia. Checked app, email, online Expedia website, none had it.
Stayed 1 night in Apr 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An all-round lovely experience!

This hotel was incredible - the views were great, the rooms were big and lovely to stay in, but I would warn to pay more and get a bay-view room as the other rooms don't exactly have much to look at. In terms of staff, everyone was wonderful and extremely attentive - I didn't open a single door on the trip. Reception also helped us organise a boat trip and gave us advice on the local area. The outdoor pool is fantastic and the indoor pool is just as nice, but isn't heated, so you're aware. In terms of hotel facilities, everything was great - the restaurant was lovely (and I'd definitely recommend adding breakfast to your booking) but the spa was disappointing as it is for men only :/ Overall, I thoroughly enjoyed mty stay at the Royal Halong Hotel and would absolutely stay again. 9/10

6/10 Okay

Cindy, Perth Australia

Liked: Cleanliness, room comfort

It's not a 5 star hotel standard

Location isn't great as it quite far from the centre and notthing to do surround. Staffs are not really friendly. The hotel allows guests to smoke right inside so it's not a friendly kids staying. Buffet breakfast isn't great and not many choices to choose from. Overall this hotel isn't a 5 star rate standard and I would not recommend this hotel to anyone. If you are a family travel with young kids, don't stay here.
Stayed 2 nights in Sep 2017

6/10 Okay

chong, china

I would not recommend this hotel it is overpriced My room AC was not working and it took them hours to reponse to my complaint The buffet ran out of food and that is not acceptable overall it is not worth the money

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and facility

The room is spacious, clean with good amenities. The staff spoke English and were friendly and helpful.

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