2/10 Terrible
Verified traveler
Traveled with family
Jul 14, 2019
Disliked: Cleanliness, amenities, property conditions & facilities
Verified traveler
Stayed 2 nights in Jul 2019
Ngoc Mai Hotel
2.0 star property
Choose dates to view prices
Photo gallery for Ngoc Mai Hotel
Reviews
5.05.0 out of 10
Popular amenities
- Free WiFi
- Restaurant
- Air conditioning
- Laundry
- Housekeeping
- 24/7 front desk
Explore the area
No 122 Hau Can Street (Bai Chay Street), Ha Long, Quang Ninh, 202400
- Queen Cable Car Ocean TerminalPlace, Queen Cable Car Ocean Terminal7 min walk
- Dragon ParkPlace, Dragon Park7 min walk
- Bai Chay MarketPlace, Bai Chay Market11 min walk
- Haiphong (HPH-Cat Bi)Airport, Haiphong (HPH-Cat Bi)50 min drive
Room options
About the neighborhood
Ha Long
Located in Bai Chay, Ngoc Mai Hotel is adjacent to Ha Long Bay and within a 10-minute stroll of Queen Cable Car Ocean Terminal. This 43-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free newspapers in the lobby.
What's nearby
- Sun Square - 6 min walk - 0.4 miles
- Queen Cable Car Ocean Terminal - 7 min walk - 0.4 miles
- Dragon Park - 7 min walk - 0.4 miles
- Bai Chay Market - 11 min walk - 0.6 miles
- Bai Chay Beach - 13 min walk - 0.7 miles
Getting around
- Cai Lan Station - 12 min drive
- Haiphong (HPH-Cat Bi) - 54 min drive
Restaurants
- Mường Thanh Quảng Ninh - 8 min walk
- Novotel Lobby Bar - 9 min walk
- Nhà Hàng Hồng Hạnh - 11 min walk
- Hong Kong Restaurant - 9 min walk
- Cong Ca Phe - 8 min walk
About this property
Ngoc Mai Hotel
Guests staying at Ngoc Mai Hotel enjoy free WiFi in public areas and free newspapers. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Electric kettles, phones, and desks are also standard.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- A restaurant
Family friendly
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Accessibility
- Elevator
More
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- 32-inch LCD TV with cable channels
Food and drink
- Electric kettle
More
- Air conditioning
- Desk
- Phone
- Soundproofed rooms
Policies
Check-in
Check-in time starts at noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Late check-out is available for a fee (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: noon
- Check-out: noon
- Minimum check-in age: 18
The front desk is open 24 hours a day.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- No parking is available onsite.
- This property accepts cash.
Additional information about polices, regulations, and more:
- Registered guests are the only ones allowed in guestrooms.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Property is also known as
Ngoc Mai Hotel Ha Long
Ngoc Mai Ha Long
Hotel Ngoc Mai Hotel Ha Long
Ha Long Ngoc Mai Hotel Hotel
Hotel Ngoc Mai Hotel
Ngoc Mai
Ngoc Mai Hotel Hotel
Ngoc Mai Hotel Ha Long
Ngoc Mai Hotel Hotel Ha Long
Frequently asked questions
What is there to do around Ngoc Mai Hotel?
This hotel is situated in Bai Chay, just steps from Ha Long Bay, and within a 10-minute walk of Queen Cable Car Ocean Terminal and Sun World Ha Long Park. You'll also find Bai Chay Market and Bai Chay Beach less than a mile away.
Is parking available on site at Ngoc Mai Hotel?
No, there isn't parking at this hotel.
Does Ngoc Mai Hotel have a casino on the premises?
No, Ngoc Mai Hotel doesn't have a casino.
Will I find an indoor pool at Ngoc Mai Hotel?
No, there is no indoor pool at this hotel.
What do couples enjoy most about Ngoc Mai Hotel?
Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour front desk.
Does Ngoc Mai Hotel have a hot tub?
No, there isn't a spa tub at this hotel.
Does Ngoc Mai Hotel have a restaurant that serves breakfast?
Yes, Ngoc Mai Hotel serves breakfast for a surcharge from its restaurant.
Will Ngoc Mai Hotel allow pets to stay for free?
No, pets aren't allowed at Ngoc Mai Hotel.
Does Ngoc Mai Hotel have connecting rooms?
No, there aren't connecting guestrooms at this hotel.
How close is the airport from Ngoc Mai Hotel?
The closest major airport to Ngoc Mai Hotel is Haiphong (HPH-Cat Bi), which is 27.9 mi away (54 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 26.6 mi away.
Can I book a room with a balcony at Ngoc Mai Hotel?
Yes, some guestrooms at Ngoc Mai Hotel offer a balcony and may feature bay views.
Ngoc Mai Hotel Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
6.0/10
Cleanliness
7.0/10
Staff & service
4.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
8/10 Good
Quang
Jun 27, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok tốt
Quang
Stayed 2 nights in Jun 2019