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Hotel San Carlos

3.5 star property
Hotel with free parking, steps from Avenida La Reforma
VIP Access

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Photo gallery for Hotel San Carlos

Outdoor pool
Exclusive Apartment, 2 Bedrooms | Living area | Flat-screen TV
Lobby
Front of property
Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Air conditioning

Explore the area

Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
  • Embassy of Mexico in Guatemala
    ‪3 min walk‬
  • La Aurora Zoo
    ‪18 min walk‬
  • Paseo Cayala
    ‪6 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬
VIP Access
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Room options

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, blackout drapes

Double Room

  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Safe

Standard Room, 1 Bedroom

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment, 2 Bedrooms

Exclusive Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker, electric kettle

Exclusive Apartment, 2 Bedrooms

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Room

In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Apartment, 1 King Bed with Sofa bed

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Guatemala City

Located in Zona 10, Hotel San Carlos is adjacent to Avenida La Reforma and within a 5-minute walk of other popular sights like Embassy of Mexico in Guatemala. This 25-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 miles
  • Embassy of Mexico in Guatemala - 3 min walk - 0.2 miles
  • Oakland Mall - 16 min walk - 0.9 miles
  • La Aurora Zoo - 18 min walk - 1.0 mile
  • Paseo Cayala - 6 min drive - 2.9 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 19 min drive

Restaurants

  • ‪Restaurante El Adobe - ‬4 min walk
  • ‪Carls Jr. - ‬7 min walk
  • ‪Patsy Reforma - ‬1 min walk
  • ‪7 Caldos - ‬6 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Hotel San Carlos

Hotel with free parking, steps from Avenida La Reforma
Guests staying at Hotel San Carlos enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 15 per room one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include coffee/tea in a common area, a meeting room, and a terrace.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, ceiling fans, and safes.
Recreational amenities at the hotel include an outdoor pool and a health club.

Languages

English, Spanish

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Exterior

Wyndham Garden Guatemala City

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9.0 out of 10, Wonderful, 1,412 reviews
$120 nightly
The price is $146
May 31 - Jun 1
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante San Carlos

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Frequently asked questions

Is a free cancellation option available at Hotel San Carlos?

Hotel San Carlos offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel San Carlos?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos on Jun 7, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel San Carlos?

This hotel is situated in Zona 10, just steps from Avenida La Reforma, and within a 10-minute walk of Avia Mall and The Village Shopping Center. You'll also find Paseo Cayala and La Aurora Zoo within a short drive.

Will I be able to park at Hotel San Carlos?

Yes, self parking is offered for free at the hotel.

Does Hotel San Carlos include a casino on the premises?

No, Hotel San Carlos doesn't have a casino.

Will I find an indoor pool at Hotel San Carlos?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel San Carlos?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature Champagne service.

Does Hotel San Carlos have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel San Carlos have a restaurant that serves breakfast?

Yes, Hotel San Carlos serves buffet breakfast for a surcharge each morning at Restaurante San Carlos.

Does Hotel San Carlos allow pets to stay free of charge?

No, pets aren't allowed at Hotel San Carlos though service animals are welcome.

Does Hotel San Carlos have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel San Carlos?

The closest major airport to Hotel San Carlos is La Aurora Intl. Airport (GUA), which is 3.8 mi away (19 minutes by car).

Are there rooms with balconies at Hotel San Carlos?

No, there aren't any guestrooms with balconies at Hotel San Carlos.

Hotel San Carlos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 402 reviews
Rating 8 - Good. 96 out of 402 reviews
Rating 6 - Okay. 26 out of 402 reviews
Rating 4 - Poor. 13 out of 402 reviews
Rating 2 - Terrible. 10 out of 402 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Irma

Stayed 2 nights in Feb 2025

8/10 Good

Jocelyn

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Beautiful hotel!

Beautiful hotel. Very peaceful and quiet. Safe and secure. Staffs are kind and welcoming. The hotel itself, like the welcome desk, outdoors, and restaurant were immaculate. My only complain was: Food was too costly for the portions. The bed sheets in my room weren't the cleanest, had very noticeable stains, not the cleanest room that I got. The pool is small, looks more like a water fountain.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather, Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff was friendly and professional. They offered a few items for sale at the front desk. They had a small restaurant and bar, but did not offer a lot food, but good if you just want a snack. There are good restaurants within walking distance and many tourist attractions as well. We really liked our room, which had a large window overlooking the pool. The pool was small and too cold (for me) to swim in, but pretty and enjoyable listening to the small waterfall feature. Nice outdoor sitting area in the center of the hotel to enjoy a beverage or read and relax.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family

Pesima experiencia no me ayudó en nada el hotel

La aplicación no me respetó La fecha de reserva y me duplicó fecha de hospedaje con otra localidad en la que si estaría
Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Buda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Juana

Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Stayed 4 nights in Nov 2024

10/10 Excellent

Jacquelin

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
We found this property to be average.
Stayed 1 night in Dec 2024

10/10 Excellent

karla paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean place.convinient location.live it try to stay here.everytime .
Stayed 6 nights in Dec 2024

10/10 Excellent

Timothy, Long Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great staff and excellent security.
Stayed 3 nights in Nov 2024

8/10 Good

Jacquelin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and helpful. The garden and atmosphere around the property are charming. It is in a great location, close to everything, and very convenient for Uber pickup. The inside of the building is a little outdated and could be cleaner (when we were there). Overall it is great and I would stay again.

10/10 Excellent

Iclia O. Rodriguez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Carlos is truly a gem! The service was excellent from beginning to end, and the location is perfect. What truly sets this place apart is the kindness and warmth of the staff—they made us feel right at home. The property itself is stunning, a beautiful and serene space that exceeded all our expectations. Highly recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Valeria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay for a short trip.
Stayed 13 nights in Nov 2024

10/10 Excellent

Nona

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel San Carlos. The pool was nice and the mattress was very comfortable!
Stayed 2 nights in Nov 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Friendly people who always went above and beyond any request! A+
Stayed 1 night in Nov 2024

8/10 Good

CARLOS, inglewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Carlos it's a different kind of place. It takes you back to 50's or 60' nice location near La Aurora Airport I did enjoy staying here
Stayed 7 nights in Nov 2024

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard A

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Nov 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Gustavo

Stayed 3 nights in Oct 2024

6/10 Okay

Sal, Chicago

Business traveler
Liked: Cleanliness, staff & service
My first floor room was exceptionally comfortable. The second floor room was old, smelly and had a horrible view of the adjacent building’s parking lot. They refused to allow me to change the room. The bathroom smelled of mildew.
Stayed 1 night in Oct 2024

8/10 Good

SALVADOR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 2 nights in Oct 2024

10/10 Excellent

jacob

Stayed 1 night in Oct 2024