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Hotel Casa Veranda

3.5 star property
Hotel with a restaurant, steps from Avenida La Reforma
VIP Access

Choose dates to view prices

Photo gallery for Hotel Casa Veranda

Exterior
Breakfast, lunch, dinner served; international cuisine
Lobby
Breakfast, lunch, dinner served; international cuisine
Junior Suites, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Popular amenities

  • Pet friendly
  • Kitchen
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
  • Oakland Mall
    ‪13 min walk‬
  • La Aurora Zoo
    ‪14 min walk‬
  • Paseo Cayala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬
VIP Access
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Room options

View all photos for Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Junior Suites, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 2 Double Beds

Master Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Master Suite, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 861 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Master Suite 1 King Bed

Master Suite 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Master Suite 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Guatemala City

Located in Zona 10, Hotel Casa Veranda is adjacent to Avenida La Reforma and within a 10-minute walk of other popular attractions like Embassy of Mexico in Guatemala. This 3.5-star hotel welcomes guests with 86 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 miles
  • Embassy of Mexico in Guatemala - 8 min walk - 0.5 miles
  • Oakland Mall - 13 min walk - 0.7 miles
  • La Aurora Zoo - 14 min walk - 0.8 miles
  • Paseo Cayala - 5 min drive - 2.0 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪TGI Fridays - ‬2 min walk
  • ‪Tgi Friday's Avia - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Hotel Casa Veranda

Hotel with a restaurant, steps from Avenida La Reforma
Hotel Casa Veranda features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of limited parking, along with an airport shuttle (available on request) for USD 16 per person one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, free newspapers, and laundry facilities.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Kitchenettes, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, facials, and manicures and pedicures.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Pergola

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 55 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (23 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Frequently asked questions

Are free cancellation options available at Hotel Casa Veranda?

Hotel Casa Veranda offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Casa Veranda?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Veranda on Jul 29, 2025 start from $89.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Casa Veranda?

This hotel is situated in Zona 10, just steps from Avenida La Reforma and Avia Mall, and within a short walk of Plaza Fontabella Shopping Center. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Will I be able to park at Hotel Casa Veranda?

Yes, there is accessible parking available.

Is a spa located at Hotel Casa Veranda?

Spa services at the hotel include hot stone massages, mani/pedis, and facials.

Does Hotel Casa Veranda have a casino?

No, Hotel Casa Veranda doesn't have a casino.

Is there an indoor pool at Hotel Casa Veranda?

No, there is no indoor pool at this hotel.

Is Hotel Casa Veranda good for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette and a turndown service as well as a restaurant.

Are there hot tubs at Hotel Casa Veranda?

No, this hotel doesn't have a spa tub.

Does Hotel Casa Veranda feature a restaurant that includes a breakfast menu?

Yes, Hotel Casa Veranda serves buffet breakfast for a surcharge each morning at La Pergola.

Does Hotel Casa Veranda allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Casa Veranda for a fee of USD 55 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Casa Veranda?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Casa Veranda?

The closest major airport to Hotel Casa Veranda is La Aurora Intl. Airport (GUA), which is 2.4 mi away (5 minutes by car).

Can I book a room with a balcony at Hotel Casa Veranda?

Yes, some guestrooms at Hotel Casa Veranda offer a balcony and may feature city views.

Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1015 reviews
Rating 8 - Good. 229 out of 1015 reviews
Rating 6 - Okay. 99 out of 1015 reviews
Rating 4 - Poor. 36 out of 1015 reviews
Rating 2 - Terrible. 36 out of 1015 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Halverty

Stayed 1 night in Apr 2025

8/10 Good

Deborrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older local hotel was nice. The veranda was a big plus for me
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing vip was offered and the hotel was empty and said they don’t upgrade. Should not be presented as vip
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Stayed 1 night in Apr 2025

10/10 Excellent

Joel J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 4 nights in Mar 2025

8/10 Good

emily

Traveled with family
Liked: Staff & service
I enjoyed my stay. Although a bit outdated, it was still very spacious. Very close to the airport and easy to find!
Stayed 1 night in Mar 2025

8/10 Good

Deborrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Would stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Deborrah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable older Hotel. Enjoyed my stay.
Stayed 1 night in Mar 2025

6/10 Okay

Luis

Business traveler
Liked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Doris

Stayed 1 night in Jan 2025

10/10 Excellent

Roberto Diego Chivalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here. Hotel staff is friendly and very helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Shailesh

Stayed 2 nights in Feb 2025

10/10 Excellent

Deivis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

william

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Dennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

It was amazing I loved the hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

JUAN, Zebulon

Traveled with family
Liked: Cleanliness, staff & service, amenities
there were cockroach in our room
Stayed 3 nights in Jan 2025

8/10 Good

ELVIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, spacious, safe and friendly staff, I would recommend this place,I would go back again..
Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Stayed 2 nights in Feb 2025

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