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Apart-Hotel Suites Reforma

3.0 star property

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Photo gallery for Apart-Hotel Suites Reforma

Property entrance
In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Lobby sitting area
Dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
AVENIDA REFORMA 12-51, ZONA 10, Guatemala City, GUATEMALA, 1010
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪6 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Refrigerator

Standard Room, 1 Queen Bed, Refrigerator | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Refrigerator

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Bedroom, Refrigerator, Courtyard Area

Standard Double Room, 1 Bedroom, Refrigerator, Courtyard Area | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Bedroom, Refrigerator, Courtyard Area

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Studio, 1 Bedroom, Kitchen, City View

Deluxe Studio, 1 Bedroom, Kitchen, City View | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Bedroom, Kitchen, City View

  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartamento con A/C Deluxe

Apartamento con A/C Deluxe | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartamento con A/C Deluxe

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Apartment, 2 Bedrooms, Kitchen

  • 796 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Economy Double Room, Refrigerator, Courtyard Area

In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Double Room, Refrigerator, Courtyard Area

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Apartamento 2 camas sin A/C

Apartamento 2 camas sin A/C | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartamento 2 camas sin A/C

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Guatemala City

Located in Zona 10, Apart-Hotel Suites Reforma is next to Avenida La Reforma and Union Church of Guatemala. This 3-star hotel has 52 rooms and welcomes guests with a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.0 miles
  • Plaza Fontabella Shopping Center - 6 min walk - 0.4 miles
  • Embassy of Mexico in Guatemala - 10 min walk - 0.6 miles
  • La Aurora Zoo - 11 min walk - 0.6 miles
  • Oakland Mall - 13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 16 min drive

Restaurants

  • ‪San Martín - ‬3 min walk
  • ‪Restaurante Carpaccio - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪RBG Bar & Grill - ‬4 min walk
  • ‪Art Steak House - ‬2 min walk

About this property

Apart-Hotel Suites Reforma

Apart-Hotel Suites Reforma features free WiFi in public areas, a business center, and a meeting room. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 5 per person roundtrip. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a computer station, free newspapers, and laundry facilities.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 2 buildings
  • Built in 1978
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 12 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 5 per person (roundtrip)
  • Airport shuttle fee per child: USD 5 (roundtrip)
  • Pet fee: USD 12 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

APART-HOTEL SUITES REFORMA Guatemala
APART-HOTEL SUITES REFORMA
SUITES REFORMA Guatemala
Apart-Hotel Suites Reforma Guatemala City
Suites Reforma Apart Hotel Guatemala/Guatemala City
Hotel Reforma Apart
Suites Reforma Guatemala City
APART HOTEL SUITES REFORMA
Apart-Hotel Suites Reforma Aparthotel Guatemala City
Apart-Hotel Suites Reforma Aparthotel
Apart Suites Reforma
Apart Hotel Suites Reforma
Apart-Hotel Suites Reforma Hotel
Apart-Hotel Suites Reforma Guatemala City
Apart-Hotel Suites Reforma Hotel Guatemala City

Frequently asked questions

What can I see near Apart-Hotel Suites Reforma?

This hotel is situated in Zona 10, just steps from Avenida La Reforma, and within a 10-minute walk of Plaza Fontabella Shopping Center and Avenida Las Américas. You'll also find Oakland Mall and La Aurora Zoo less than a mile away.

Is there parking available at Apart-Hotel Suites Reforma?

Yes, valet and self parking are offered for free at the hotel.

Does Apart-Hotel Suites Reforma include a casino on the premises?

No, Apart-Hotel Suites Reforma doesn't have a casino.

Is there an indoor pool at Apart-Hotel Suites Reforma?

No, there is no indoor pool at this hotel.

Is Apart-Hotel Suites Reforma good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a city view and a kitchen.

Are there hot tubs at Apart-Hotel Suites Reforma?

No, this hotel doesn't have a spa tub.

Does Apart-Hotel Suites Reforma have a restaurant that serves breakfast?

No, Apart-Hotel Suites Reforma doesn't have a restaurant that serves breakfast.

Does Apart-Hotel Suites Reforma allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Apart-Hotel Suites Reforma for a fee of USD 12 per pet, per night.

Are there connecting rooms at Apart-Hotel Suites Reforma?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Apart-Hotel Suites Reforma?

The closest major airport to Apart-Hotel Suites Reforma is La Aurora Intl. Airport (GUA), which is 2.6 mi away (16 minutes by car).

Are there rooms with balconies at Apart-Hotel Suites Reforma?

Yes, some guestrooms at Apart-Hotel Suites Reforma offer a balcony and may feature city views.

Apart-Hotel Suites Reforma Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 80 reviews
Rating 8 - Good. 43 out of 80 reviews
Rating 6 - Okay. 7 out of 80 reviews
Rating 4 - Poor. 8 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

We were all very happy with everything about this hotel. Loved the set up, will visit again.
Verified

4/10 Poor

AN

Disliked: Property conditions & facilities
Hotel needs to be updated. It was overpriced for what was provided. I change my booking and stayed only one night and even though the price on web had dropped hotel insisted on charging me rate supposedly send by Expedia. As I checked in at night in a new city chose not to look for other options that night for safety reasons. Stayed one night and moved on.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Easy to walk around and good restaurants near by
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta que tenga almohadas suaves y so no lo era una sino 4 en mi cama me hace dormir mejor
Stayed 1 night in Feb 2020
Verified

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place. Good location. Pet friendly. Parking. And very quiet
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Hans A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value - clean and nice service

Simple accommodation with great value for the price
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es centrico, pero algo caro por los servicios que ofrecen, es algo viejo el edificio y la habitación era muy pequeña, con los materiales muy viejos. Había enchufes sin funcionar y el burro para planchar deshaciéndose. Fuera de eso la hospitalidad y el trato humano, impecable.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Excelente ubicación pero con parqueo insuficiente.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Carmen Alcira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente estadía

Muy buena ubicación, habitación limpia, amplia, iluminada y ventilada, personal muy amable
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Luis Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio en la mejor zona de la ciudad.

EServicio y amabilidad muy bueno, desde el Gerente hasta el muchacho del parqueo. El ambiente calidad!!!! fuera de serie. Solo sugiero que pongan champú en la ducha, no había. Por otro lado, si bien es cierto hay cafetera en la habitación pero no hay café, siendo Guatemala un país netamente productor y exportador de café, es muy conveniente que puedan degustar los clientes (4 oz) sobre todo los que vienen del exterior, por lo demás todo muy bien, !!!!Felicitaciones!!!!
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien ubicado, sirve bien para estadías rápidas, sin mucho lujo.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

OSMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

MUY AMABLES UN DESAYUNO RIQUISIMO HABITACIONES COMODAS Y LIMPIAS.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Emilio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO SERVICIO DE HOTELS.COM Y DE SUITES REFORMA

En primer lugar no me dan factura porque me dicen que es expidia quien me tiene que dar la factura y tuve que rogar por ella. Bulla en exceso, no tiene ventanas antirruido, tocan el timbre las personas insistentemente, el parque es incomodo, las instalaciones demasiado viejas, el baño.. sin comentarios. La experiencia que tuve utilizando los servicios de HOTELS.COM y de Suites Reforma Fue PESIMA, espero no volver a utilizar los servicios de ese lugar y menos de esta página en donde no respetan MI DERECHO de tener una factura por el dinero que pague...
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever very noise looks like a 1 star hotel
Stayed 1 night in Sep 2019
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen lugar para estar comodo, el personal miy amable, el restaurante cocina rico
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
“Excelente servio en todo. Habitación y restaurante.”
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalations are very good. The crew is excellent and very kind. Near down town.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
This hotel is very affordable and in a great location near restaurants, shops, and night life. The staff is wonderful. But it is a bit noisy because it is located on a very busy street and the water pressure in the shower varied. On hot days, the fact that we had air conditioning was really great.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind people, comfortable bed, great room, great overall experience
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy acogedor y bien ubicado

Muy bien ubicado, habitación espaciosa , limpia, desayuno básico podría mejorar
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

OK para pocas noches

Este hotel tuvo mejores tiempos, se encuentra en remodelación, tiene un ambiente bastante ochentero. Los cuartos incluyen lavabo y vajilla pero no hay jabón de platos, hay cafetera pero sin café, detalles que realmente harían una diferencia. La limpieza es buena pero utilizan químicos con olores muy fuertes a cloro.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Ivan

Liked: Cleanliness, property conditions & facilities, room comfort

Verifiquen si les van a incluir desayuno o no!

Hice mi reservación en línea (por Hoteles.com), donde me garantizaron desayunos incluidos, como parte del precio; sin embargo, al momento de registrarme, me indicaron (porque yo hice la pregunta) que no les aparecía el desayuno incluido en la oferta de Expedia; les reenvié de inmediato la confirmación donde explícitamente se alcaraba el asunto. Al día siguiente, después del desayuno el encargado del restaurante me indicó que debía pagar por los desayunos... entonces tuve que arreglar la situación, que me tomó tiempo valioso, y la molestia correspondiente. Al fin asumieron su responsabilidad, y no pagué por los desayunos, sin embargo, considero que de no haber contado con la copia de corroboración y el carácter para reclamar mi derecho, me hubieran cobrado por los desayunos, que en comparación con otros establecimientos muy cercanos al Hotel, habrían sido evidentemente sobrevalorados.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Necesita actualizarse

Un hotel muy bien localizado.... Un edificio muy bonito Pero mobiliario ya viejo y un poco descuidado.... El.cuarto asignado no fué lo que pedí: 1 cama queen p 2 px Me dieron 2 camas full y no muy comodas
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service very clean beautiful granite and marble. Great free breakfast
Stayed 2 nights in Nov 2018