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Hotel Santo Santiago

3.0 star property
Hotel in Tonalá with spa services and a 24-hour front desk

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Photo gallery for Hotel Santo Santiago

Terrace/patio
Dining
Standard Double Room, 1 Double Bed | Balcony
Terrace/patio
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
314 Calle Benito Juárez, Colonia Centro, Tonalá, JAL, 45400
  • Plaza Forum Tlaquepaque
    ‪10 min drive‬
  • Guadalajara Cathedral
    ‪14 min drive‬
  • Zoologico Guadalajara
    ‪17 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

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Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 2 Double Beds

1 bedroom, iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Twin Futon

View all photos for Double Room

Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Tonalá

Hotel Santo Santiago places you within a 15-minute drive of popular attractions such as Guadalajara Cathedral and Avienda Chapultepec. This 20-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • Plaza Forum Tlaquepaque - 10 min drive - 7.1 miles
  • Guadalajara Cathedral - 14 min drive - 10.0 miles
  • Zoologico Guadalajara - 17 min drive - 11.4 miles
  • Jalisco Stadium - 18 min drive - 11.4 miles
  • Expo Guadalajara - 18 min drive - 13.3 miles

Getting around

  • San Jacinto Station - 9 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 26 min drive

Restaurants

  • ‪El Cafecito de Tonalá - ‬4 min walk
  • ‪KFC - ‬5 min walk
  • ‪Mariscos el Arandense - ‬6 min walk
  • ‪Vancouver Wings - ‬5 min walk
  • ‪Cerveceria Chapultepec -Tonalá - ‬6 min walk

About this property

Hotel Santo Santiago

Hotel in Tonalá with spa services and a 24-hour front desk
Hotel Santo Santiago features free WiFi in public areas, spa services, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include a computer station, a terrace, and a garden.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include ceiling fans and free toiletries.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking (max 4 spaces per unit)

Food and drink

  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Art gallery
  • Shopping mall

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Ceiling fan
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Santo Santiago Tonala
Santo Santiago Tonala
Santo Santiago
Hotel Santo Santiago Hotel
Hotel Santo Santiago Tonalá
Hotel Santo Santiago Hotel Tonalá

Frequently asked questions

Are free cancellation options available at Hotel Santo Santiago?

Hotel Santo Santiago offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Santo Santiago?

This hotel is located in Tonalá, close to Plaza Forum Tlaquepaque, La Luz del Mundo Temple, and Refuge Cultural Center. Cascada de las Tres Caidas is also within a driving distance of 3.9 mi.

Is parking available on site at Hotel Santo Santiago?

Yes, covered self parking is offered for free at the hotel. You'll find a max of 4 spaces per unit.

Is a spa located at Hotel Santo Santiago?

Spa services at the hotel include prenatal massages, deep-tissue massages, body wraps, and aromatherapy.

Does Hotel Santo Santiago include a casino?

No, Hotel Santo Santiago doesn't have a casino.

Is there an indoor pool at Hotel Santo Santiago?

No, there is no indoor pool at this hotel.

Is Hotel Santo Santiago a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like private dining and proposal/romance packages plus some guestrooms include city views.

Does Hotel Santo Santiago have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Santo Santiago feature a restaurant that includes a breakfast menu?

No, Hotel Santo Santiago doesn't have a restaurant that serves breakfast.

Does Hotel Santo Santiago allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Santo Santiago.

Are there connecting rooms at Hotel Santo Santiago?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Santo Santiago?

The closest major airport to Hotel Santo Santiago is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 16.5 mi away (26 minutes by car).

Can I book a room with a balcony at Hotel Santo Santiago?

No, there aren't any guestrooms with balconies at Hotel Santo Santiago.

Hotel Santo Santiago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 164 out of 310 reviews
Rating 8 - Good. 88 out of 310 reviews
Rating 6 - Okay. 30 out of 310 reviews
Rating 4 - Poor. 12 out of 310 reviews
Rating 2 - Terrible. 16 out of 310 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
great little authentic hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic. Close to shopping. Very clean rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Liked: Staff & service, room comfort

Great Location and Staff

Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Sergio Raúl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Very closed for what I need
Stayed 1 night in Aug 2024

4/10 Poor

Elisa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Nothing Boutique About it.

The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
Stayed 1 night in Aug 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 4 nights in Jul 2024

4/10 Poor

Gregorio

Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Stayed 7 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Amenities
Staff was friendly and helpful. Don’t let the outside fool you. Very quant and Charmin inside.
Stayed 1 night in Jul 2024

10/10 Excellent

Miriam, North hills

Liked: Cleanliness, staff & service
We loved the place but only problem was that we got room 14 and some dogs across the street didn’t really let us sleep. No hot water either
Stayed 1 night in Jun 2024

10/10 Excellent

Zaul Iboa

Great property
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Sergio

Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Apr 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for wandering through Tonalá. The hotel is super cute. My Mom loved the very firm beds. There was very little water coming out of the shower. Great WiFi, nice seating area in common spaces with a fountain. Would definitely stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
Stayed 2 nights in Mar 2024

10/10 Excellent

Francisco, Los Banos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Stayed 4 nights in Feb 2024

10/10 Excellent

Lisa, Niagara Falls

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
Stayed 3 nights in Jan 2024

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