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Gran Hotel Galerias Plaza

2.5 star property

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Photo gallery for Gran Hotel Galerias Plaza

Family Room | Bed sheets
Family Room | Bed sheets
Lobby
Lobby
Family Room | Bathroom | Shower, towels

Reviews

3.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Alvaro Obregon 229, Colonia San Juan de Dios, Guadalajara, JAL, 44360
  • Place, Hospicio Cabanas
    ‪3 min walk‬
  • Place, Plaza de los Mariachis
    ‪5 min walk‬
  • Place, Guadalajara Cathedral
    ‪12 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | Bed sheets

Standard Room

  • 96 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Bed sheets

Standard Room, 2 Queen Beds

  • 144 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Bed sheets

Family Room

  • 330 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Guadalajara

Located in Guadalajara Centro, Gran Hotel Galerias Plaza is within a 5-minute walk of sights such as Mercado Libertad and Plaza de los Mariachis. This 36-room hotel welcomes guests with conveniences like a 24-hour front desk.

What's nearby

  • Hospicio Cabanas - 3 min walk - 0.2 miles
  • Plaza de los Mariachis - 5 min walk - 0.3 miles
  • Magno Centro Joyero - 7 min walk - 0.4 miles
  • Degollado Theater - 10 min walk - 0.6 miles
  • Guadalajara Cathedral - 12 min walk - 0.7 miles

Getting around

  • San Juan de Dios Station - 7 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 18 min drive

Restaurants

  • ‪Plaza de Los Mariachis - ‬4 min walk
  • ‪Mascusia - ‬4 min walk
  • ‪Super Tortas Lokas Y Kalientes - ‬4 min walk
  • ‪Tripitas Maribel - ‬3 min walk
  • ‪El Palenque, Birrieria & Tortas Ahogadas - ‬4 min walk

About this property

Gran Hotel Galerias Plaza

At Gran Hotel Galerias Plaza, guests have access to free WiFi in public areas. The 24-hour front desk has staff always at the ready.
Guests can expect to find 21-inch TVs with satellite channels. Free local calls are also included.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 7:30 AM; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 7:30 AM—-1:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Gran Galerias Plaza
Hotel Galerias Plaza
Gran Hotel Galerías Plaza
OYO Gran Hotel Galerias Plaza
Gran Hotel Galerias Plaza Hotel
Gran Hotel Galerias Plaza Guadalajara
Gran Hotel Galerias Plaza Hotel Guadalajara

Frequently asked questions

Is a free cancellation option available at Gran Hotel Galerias Plaza?

Gran Hotel Galerias Plaza provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do close to Gran Hotel Galerias Plaza?

This hotel is situated in Guadalajara Centro, just steps from Mercado Libertad, and within a 10-minute walk of Plaza de los Mariachis and Hospicio Cabanas. You'll also find Avienda Chapultepec and Jalisco Stadium within a short drive.

Will I be able to park at Gran Hotel Galerias Plaza?

No, there isn't parking at this hotel.

Does Gran Hotel Galerias Plaza feature a casino?

No, Gran Hotel Galerias Plaza doesn't have a casino.

Is there an indoor pool at Gran Hotel Galerias Plaza?

No, there is no indoor pool at this hotel.

Does Gran Hotel Galerias Plaza have a hot tub?

No, this hotel doesn't have a spa tub.

Does Gran Hotel Galerias Plaza have a restaurant that serves breakfast?

No, Gran Hotel Galerias Plaza doesn't have a restaurant that serves breakfast.

Will Gran Hotel Galerias Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Gran Hotel Galerias Plaza.

Does Gran Hotel Galerias Plaza have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Gran Hotel Galerias Plaza?

The closest major airport to Gran Hotel Galerias Plaza is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.2 mi away (18 minutes by car).

Can I book a room with a balcony at Gran Hotel Galerias Plaza?

No, there aren't any guestrooms with balconies at Gran Hotel Galerias Plaza.

Gran Hotel Galerias Plaza Reviews

Reviews

3.4
Rating 10 - Excellent. 7 out of 147 reviews
Rating 8 - Good. 7 out of 147 reviews
Rating 6 - Okay. 16 out of 147 reviews
Rating 4 - Poor. 11 out of 147 reviews
Rating 2 - Terrible. 106 out of 147 reviews

3.4/10

Cleanliness

4.0/10

Staff & service

3.2/10

Amenities

3.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I've ever stayed in. They have a roach infestation, bed bug infestation, smells like industrial paint and cigarettes. Nothing works and terrible service. False advertisement, looks nothing like the pictures.
Stayed 8 nights in Mar 2025

10/10 Excellent

Martina

Stayed 1 night in Apr 2025

2/10 Terrible

Jose

Stayed 1 night in Mar 2025

2/10 Terrible

Karla

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar no se parece nada a las fotos que muestran.. ese lugar se mira que la gente ahí vive y en pésimas condiciones, super inseguro, el baño no servía ni la puerta ni el inhodoro, sin papel de baño y todo el lugar apestaba, no cuentan con wifi, los malandros ya van incluidos (así que no pagarás extra por ellos), eso sí.. la recepcionista muy amable que hasta un churro de mota nos ofreció El check in y check out lo manejan solo en una libretita y te dan la llave de tu cuarto ya que le sacan copia ellos Obviamente nos fuimos y no nos quedamos ni un a sola noche solo como hora y media en lo que encontrabamos otro hotel para irnos (hr y media en la que nunca llegaron las llaves de nuestros cuartos), y no reembolsaron nada
Stayed 3 nights in Aug 2024

2/10 Terrible

Karina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worse place to stay
Stayed 1 night in Jul 2024

2/10 Terrible

Marcos

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es terrible, no tiene nada que ver con lo que ofrece, mi habitación era un colchón viejo con cubrecama roto y sucio, no me dieron almohadas ni cobija ni sábana el lugar es detestable una completa estafa parece más motel de mala muerte es de verdad desagradable jamás volvería siquiera a considerarlo como una opción
Stayed 1 night in Jun 2024

2/10 Terrible

Jacqueline

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

YANELY DE LA CARIDAD

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un desastre total. Las fotos de la web nada que ver con la realidad. Deberian prohibirle alquilar ese desastre. Mal olor, roto, sucio. Desastre!
Stayed 13 nights in Nov 2023

2/10 Terrible

Yolanda

Traveled with family
Disliked: Cleanliness, amenities
There is nothing unique about this place. It is horrid. We walked into our room and literally ran out of there. The neighborhood is one of the sketchiest in Guadalajara. Not what the pictures show at all! The bed sheets were stained with blood the bathroom had no water the hallway was not lit up. It was dark and scary to be honest. The desk clerk was totally unprofessional and not interested in my concerns. Please don’t advertise places like these!’
Stayed 4 nights in Nov 2023

10/10 Excellent

Priscila

Stayed 2 nights in Oct 2023

6/10 Okay

Kevin

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not very well kept, i saw bugs in the property, very unsafe at night.
Stayed 3 nights in Nov 2019

8/10 Good

Jose francisco

Liked: Cleanliness, staff & service, amenities
El precio muy accesible
Stayed 3 nights in Nov 2025

2/10 Terrible

Pablo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Nicolás

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación no tenía nada que ver con las fotos, estaba todo viejo, oscuro, sucio (había hasta restos de cigarrillos en el suelo) y olía horrible. La televisión no funcionaba y no salía agua del grifo. Para rematar había un sujeto silbando y gritando a cada rato dando vueltas por el “hotel” en frente de nuestra habitación y otro que ponía la música altísima que parecía que lo teníamos al lado, comportamientos que no respetaban lo que supuestamente el “hotel” exigía. Gente extraña paseándose y haciendo ruido dentro del “hotel”, seguramente drogadictos por las pintas que tenían y que se reunían dentro y también fuera en las escaleras de la entrada. Fue tan mala la impresión y nos sentíamos tan poco seguros que no duramos ni una noche allí, el mismo día nos fuimos porque si el día era así, no queríamos imaginar lo que sería en la noche. Experiencia horrible y anuncio engañoso. NO SE HOSPEDEN ALLÍ.
Stayed 2 nights in Oct 2025

6/10 Okay

GIAFFAR

Business traveler
Disliked: Staff & service, property conditions & facilities
Todo bien de acuerdo al precio que está pagando uno, obviamente no es 5 estrellas pero no me faltó agua caliente, a veces no tenia internet porque esta ocasión estuve hasta arriba y no llegaba bien la señal, pero reitero… para el precio que pagué no me puedo quejar mucho, había mosquitos y tuve que comprar repelente, pero al menos mi habitación no tenía cucarachas, ni otros bichos raros, he ido a hoteles más caros y con cucarachas, entonces es un plus muy grande en mi opinión, y la zona, pues.. está en el centro de la ciudad y claro que es una zona muy peligrosa, pero como no me meto con nadie, nadie se metió conmigo, entonces si solo quieres un lugar para llegar a dormir y poder asearse y ya, está bien, no lo recomiendo para una luna de miel!!
Stayed 2 nights in Oct 2025

6/10 Okay

GIAFFAR

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Para el precio, y por su ubicación pues está de acuerdo el precio, podrían ser un poco más limpios, algunos cuartos no alcanzan el internet y otros de arriba no sube bien la presión del agua, y pues si solo es para llegar y dormir, reitero que el precio está acorde, al menos mi habitación no tenía cucarachas, hay hoteles similares, más caros pero con cucarachas y otros bichos
Stayed 1 night in Oct 2025

2/10 Terrible

Noé

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sus fotos no corresponden nada a su publicacion, el hotel está muy sucio y la ubicación se ve muy insegura
Stayed 1 night in Oct 2025

2/10 Terrible

ALBERT

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay Agua en el baño, el televisor funcionària sí hubiese mando a distancia. El servicio de habitaciones inexistente. Las fotos de habitaciones no corresponden al hotel. Por la noche gente gritando hasta las 4 de la mañana entre drogadictos y prostitutas. Cuando té quejas de todo ESO, té dicen que debes estar acostumbrado a un hotel de 5 estrellas, y que esto és un hotel familiar. Un pequeño resumen...
Stayed 5 nights in Oct 2025

2/10 Terrible

Ximena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es una estafa, las imágenes que ponen no son ciertas, el ambiente está muy pesado parece picadero, hay gente fumando mariguana, está horrible
Stayed 1 night in Oct 2025

2/10 Terrible

José

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fatal

Es un asco parece picadero el baño aparte de feo teníapopony apestaba fat
Stayed 1 night in Sep 2025

2/10 Terrible

Jorge Acevedo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos tuvimos que cambiar de hotel, no había agua ni para el wc, pésima zona peligrosa
Stayed 1 night in Sep 2025

2/10 Terrible

juan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No se respeto la reservación las habitaciones oliendo a cigarro muchos huéspedes fumando dentro y fuera d las habitaciones mejor me retire a buscar otro lugar
Stayed 1 night in Sep 2025

2/10 Terrible

Erick Gustavo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No había agua potable, ni para el WC
Stayed 2 nights in Jul 2025

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