Orsett Hall Hotel

4.0 star property
Hotel in Grays with a full-service spa and bars

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Photo gallery for Orsett Hall Hotel

Indoor wedding
Exterior
Chapel
Exterior
Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Hot Tub
  • Parking available
  • 24/7 front desk

Explore the area

Map
Prince Charles Avenue, Grays, England, RM16 3HS
  • Lakeside Shopping Centre
    ‪7 min drive‬
  • London Cruise Terminal
    ‪8 min drive‬
  • Bluewater Shopping Centre
    ‪16 min drive‬
  • London (STN-Stansted)
    ‪47 min drive‬

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Room options

Superior Double Room

9.0 out of 10
Wonderful
(29 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Grays

Located 2.8 mi (4.4 km) from Essex Wildlife Trust Thameside Nature Discovery Park, Orsett Hall Hotel is within a 10-minute drive of Lakeside Shopping Centre. This 56-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Lakeside Shopping Centre - 7 min drive - 6.1 miles
  • London Cruise Terminal - 8 min drive - 6.6 miles
  • Festival Leisure Park - 12 min drive - 9.1 miles
  • Bluewater Shopping Centre - 16 min drive - 11.0 miles
  • Gravesend Gurdwara - 25 min drive - 18.3 miles

Getting around

  • Stanford-Le-Hope Station - 4 min drive
  • Stansted Airport (STN) - 39 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Golden Sands - ‬5 min drive
  • ‪Bell Inn - ‬5 min drive
  • ‪Hardie Park Cafe - ‬5 min drive
  • ‪Mr Pickwicks - ‬6 min drive

About this property

Orsett Hall Hotel

Hotel in Grays with a full-service spa and bars
A full-service spa, a sauna, and free WiFi in public areas are featured at Orsett Hall Hotel. Onsite parking is available for a fee. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a hot tub, meeting rooms, and a terrace.
Guests can expect to find TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a hot tub and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant
  • Sartoria Cafe

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16 per person
  • Late check-out fee: GBP 20

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays

Frequently asked questions

Is free cancellation available at Orsett Hall Hotel?

Orsett Hall Hotel offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to see near Orsett Hall Hotel?

This hotel is located in Grays, close to Lakeside Shopping Centre, Langdon Hills Country Park, and Tilbury Fort. Essex Wildlife Trust Thameside Nature Discovery Park is also within a driving distance of 3.2 mi.

Is there parking available at Orsett Hall Hotel?

Yes, uncovered parking is offered for GBP 0 per day.

Is there a spa at Orsett Hall Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, and aromatherapy.

Does Orsett Hall Hotel feature a casino on the premises?

No, Orsett Hall Hotel doesn't have a casino.

Is there an indoor pool at Orsett Hall Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Orsett Hall Hotel a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including 2 bars, a restaurant, and a full-service spa.

Are there hot tubs at Orsett Hall Hotel?

Yes, this hotel has a spa tub.

Does Orsett Hall Hotel have a restaurant that serves breakfast?

Yes, Orsett Hall Hotel serves an English breakfast for a surcharge each morning at Garden Restaurant.

Does Orsett Hall Hotel allow pets to stay for free?

No, pets aren't allowed at Orsett Hall Hotel though service animals are welcome.

Are there connecting rooms at Orsett Hall Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Orsett Hall Hotel?

The closest major airport to Orsett Hall Hotel is London City Airport (LCY), which is 19.1 mi away (26 minutes by car). Another top airport is London (SEN-Southend), which is located 17.8 mi away (27-minute drive).

Can I book a room with a balcony at Orsett Hall Hotel?

No, there aren't any guestrooms with balconies at Orsett Hall Hotel.

Does Orsett Hall Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Orsett Hall Hotel.

Orsett Hall Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 302 out of 575 reviews
Rating 8 - Good. 156 out of 575 reviews
Rating 6 - Okay. 64 out of 575 reviews
Rating 4 - Poor. 29 out of 575 reviews
Rating 2 - Terrible. 24 out of 575 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brighter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place

Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Property conditions & facilities
A very nice hotel indeed which I would imagine because of the size of the grounds it would be even better in the summer months Great food and friendly staff Highly recommended
Stayed 1 night in Mar 2025

10/10 Excellent

DEREK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Business stop over Restaurant was TOP TOP NOTCH Brilliant food Excellent hotel 10/10
Stayed 4 nights in Feb 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and surroundings were fine apart from lift noise
Stayed 1 night in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but simplifiy check in

Great stay, lovely hotel, friendly staff. But checking in is a pain, needs to be simplified. After driving all day had to input everything except my shoe size, which took ages.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sheila

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Beautiful place to stay. Price was good too.
Stayed 1 night in Feb 2025

4/10 Poor

Debra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay. Friendly helpful staff, lovely room, lovely food
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

spa and stay

room was extremely clean and very quiet just what we wanted
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a quiet location and hosted within a Large Manor House on very well kept grounds. The price of the room was not much more thank a premier inn which is why I booked the venue. The only reason I have not provided a top score is that the pillows on the bed were uncomfortable and the walls are thin. I could hear my neighbours tv and speaking until 12 midnight which wasn’t great. Also the bar was quite a distance from the main hotel and based in a newer section right at the back.
Stayed 2 nights in Jan 2025

2/10 Terrible

Matthew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is very nice and beautiful. But we only book for the spa, and we get to the hotel we were told that the spa is closed for new years day which was a disappointment for us , because it was our anniversary and we was looking forward to it .
Stayed 1 night in Dec 2024

4/10 Poor

D J

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Orsett hall 4 star hotel.

On arrival the night receptionist greeted us by putting out the cigarette he was smoking by the reception door. Then could not find our booking as it had not been printed out. When asked about our car we informed him it was in a ‘disabled bay’. We were allocated our room number 56 given the keys and told to follow the signs. Little did I know it was going to be a route march to the other end of the hotel up and down lots of stairs. Not good if you are disabled although there are lifts if you look for them. The room was reasonably clean but not as any of the advertised ones on the website. It had restricted head height with chairs underneath. The bed mattress was old lumpy and had springs “digging in’. The pillows were lumpy. The fitted wardrobe was dangerously loose and fell forward when you opened the door. The bed side lamp only turned off via the plug behind the bed side unit. The shower was cold the toilet was running water all the time. And the bathroom light fan was noisy & ran for twenty mins every time the door opened with no ‘night switch’ and had a light was hanging from the ceiling. The receptionist when we pointed out the problems was polite stating that she would inform her manager and that they would be in touch. (Still waiting at time of writing this.)
Light hanging from ceiling in bathroom
Dangerously loose built in wardrobe
Dirty Aircon vents above head area of bed.
Missing trim on dangerously loose wardrobe
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Amazing staff but hell is other guests

We stayed for the Christmas period while visiting family in London. The hotel was easy to find and the grounds were lovely. Unfortunately our trip was ruined slightly by an extremely noisy room next to ours. The staff were incredibly understanding and moved us to another room without question. However you can still clearly hear other rooms, so if you are sensitive to noise keep that in mind.
Stayed 3 nights in Dec 2024

8/10 Good

Sunny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allocated a loft room which was below our expectation compared with what we saw on the website when making the booking, and previous positive experience of the hotel. They need to maintain their standards for all customers without exception. The menu options available very critical as well. But generally exceptional.
Stayed 1 night in Dec 2024

4/10 Poor

Ray

Traveled with partner
Reception staff were not helpful when we booked In.Air conditioning was not working needed filter changed we had to move to another room.Overall disappointing booked for February but have cancelled.
Stayed 1 night in Dec 2024

10/10 Excellent

asad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024