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ibis London Thurrock M25

3.0 star property
Hotel with a restaurant, near Lakeside Shopping Centre

Choose dates to view prices

Photo gallery for ibis London Thurrock M25

Exterior
Exterior
Bar (on property)
Premium bedding, in-room safe, desk, soundproofing
Miscellaneous

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Place, Royal Opera House Learning and Participation
    ‪12 min walk‬
  • Place, The Backstage Centre
    ‪16 min walk‬
  • Place, Lakeside Shopping Centre
    ‪3 min drive‬
  • Airport, London (LCY-London City)
    ‪27 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(16 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

Premium bedding, in-room safe, desk, soundproofing

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed

8.4 out of 10
Very good
(31 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Grays

Located 1.4 mi (2.2 km) from Lakeside Shopping Centre, ibis London Thurrock M25 is within a 15-minute drive of other popular attractions like Orchard Theatre. This 168-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Royal Opera House Learning and Participation - 12 min walk - 0.7 miles
  • The Backstage Centre - 16 min walk - 0.9 miles
  • Lakeside Shopping Centre - 3 min drive - 1.3 miles
  • Arena Essex Raceway - 3 min drive - 2.5 miles
  • Lakeside Karting - 3 min drive - 2.5 miles

Getting around

  • Purfleet Station - 3 min drive
  • Barnehurst Station - 13 min drive
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪IKEA Restaurant - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Costa Coffee - ‬3 min drive
  • ‪Greggs - ‬3 min drive

About this property

ibis London Thurrock M25

Hotel with a restaurant, near Lakeside Shopping Centre
Guests of ibis London Thurrock M25 enjoy free WiFi in public areas, a terrace, and laundry facilities. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables.
28-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include coffee makers, free newspapers, and safes. Housekeeping is available on request.

Similar properties

2 bars/lounges
Best Western Thurrock Hotel
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
8.0 out of 10, Very Good, 728 reviews
$70 nightly
The price is $84
Jan 4 - Jan 5, 2026
Total with taxes and fees
Best Western Thurrock Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per day
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Ibis London Thurrock M25 caters to LGBTQ+ guests.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

Frequently asked questions

Is a free cancellation option available at ibis London Thurrock M25?

Ibis London Thurrock M25 provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at ibis London Thurrock M25?

As of Dec 19, 2025, prices found for a 1-night stay for 2 adults at ibis London Thurrock M25 on Jan 4, 2026 start from $49.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near ibis London Thurrock M25?

This hotel is located in Grays, close to Lakeside Shopping Centre and Bluewater Shopping Centre. You'll also find Thames River and Arena Essex Raceway within a short drive.

Will I be able to park at ibis London Thurrock M25?

No, this hotel doesn't offer parking.

Does ibis London Thurrock M25 include a casino on the premises?

No, ibis London Thurrock M25 doesn't have a casino.

Is there an indoor pool at ibis London Thurrock M25?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ibis London Thurrock M25?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does ibis London Thurrock M25 have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis London Thurrock M25 have a restaurant that serves breakfast?

Yes, ibis London Thurrock M25 serves a full breakfast each morning for a surcharge from its restaurant.

Does ibis London Thurrock M25 allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis London Thurrock M25 for a fee of GBP 20 per pet, per day.

Does ibis London Thurrock M25 have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to ibis London Thurrock M25?

The closest major airport to ibis London Thurrock M25 is London City Airport (LCY), which is 14.1 mi away (29 minutes by car). Another top airport is London (SEN-Southend), which is located 23.6 mi away (29-minute drive).

Are there rooms with balconies at ibis London Thurrock M25?

No, there aren't any guestrooms with balconies at ibis London Thurrock M25.

ibis London Thurrock M25 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 402 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Stayed 1 night in Sep 2025

8/10 Good

Christopher

Stayed 1 night in Sep 2025

8/10 Good

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Rachel

Traveled with partner
Liked: Cleanliness, staff & service
Staff were very friendly, good parking. Room smelt damp and the bathroom fans did. It work. The room ‘air cooling’ (they do not have air conditioning) did not work so to have any air movement the window had to be open which was too noisy due to the M25.
Stayed 1 night in Sep 2025

8/10 Good

Jerillee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value Accommodation

w stay was good value for money, it ha everything you would need for a short stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sharon

Very good
Stayed 1 night in Sep 2025

10/10 Excellent

k

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

We were at radio 2 in the park in chelmsford ibis thurrock was best value from all hotels in area very comfortable and good value for money will stay again when in area
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had an evening meal - the burger was rather dry with no real taste
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing not to like, very good experience, thanks Michael.
Stayed 1 night in Sep 2025

10/10 Excellent

Yong

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Poor experience at Lakeaide Ibis

Air con not working, bathroom sink blocked and the bathroom door didn’t shut. Lovely staff, offered to move us but another family room was not available
Stayed 1 night in Aug 2025

6/10 Okay

Joe

Stayed 1 night in Aug 2025

8/10 Good

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Air-conditioning wasn't working but the dutiful staff offered me a fan. It was a very hot summers day.
Stayed 1 night in Aug 2025

4/10 Poor

Kamil

Stayed 1 night in Aug 2025

8/10 Good

Adenike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful, easy parking, good breakfast and comfortable room with air-condition.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with partner
Always stay here local to everything and staff very warm and welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is good but room no toothbrush
Stayed 1 night in Aug 2025

2/10 Terrible

Dalziel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel from Hell

This was the worst stay at a hotel I’ve ever had. We booked for a double room. By the time we got to the hotel, they had sold our room to someone else and told us, “we only have twin bedrooms”. The twin bedrooom they gave us was the room from hell. The mattress was disgusting. The duvets smelled. The main lighting in the bedroom stopped working and we ended up with no lighting in the hotel. And worst of all, this wasn’t what we paid for. This hotel was so bad, we didn’t even stay the second night. We chose to drive back up north in the middle of the night instead of staying in this place again. The staff were dismissive. And honestly, spent more time talking to each other than their customers. I would avoid this hotel at all costs. Don’t waste your money staying here.
Awful bed we were given after the hotel sold the room WE PAID FOR.
State of the table where they expect us to leave everything.
Dirty, damaged tables again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Efeona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the money, Safe and quiet rooms.

Cheap and good value for money, i've stayed a few times never had an issue. Safe parking and easy access to the M25
Stayed 1 night in Jun 2025

10/10 Excellent

Bobette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, very clean. Staffs are very nice and helpful. So comfy. Breakfast was very nice
Stayed 2 nights in Jul 2025

8/10 Good

Babatunde

Traveled with group
Liked: Amenities
Service is good and the bed is comfortable
Stayed 1 night in Jul 2025

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