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ibis London Thurrock M25

3.0 star property

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Photo gallery for ibis London Thurrock M25

Restaurant
Exterior
Miscellaneous
Premium bedding, in-room safe, desk, soundproofing
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Place, Royal Opera House Learning and Participation
    ‪12 min walk‬
  • Place, The Backstage Centre
    ‪16 min walk‬
  • Place, Lakeside Shopping Centre
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪86 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(17 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

Premium bedding, in-room safe, desk, soundproofing

Family Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(34 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Grays

Located 1.4 mi (2.2 km) from Lakeside Shopping Centre, ibis London Thurrock M25 is within a 15-minute drive of other popular attractions like Orchard Theatre. This 168-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Royal Opera House Learning and Participation - 12 min walk - 0.7 miles
  • The Backstage Centre - 16 min walk - 0.9 miles
  • Lakeside Shopping Centre - 3 min drive - 1.3 miles
  • Arena Essex Raceway - 3 min drive - 2.5 miles
  • Lakeside Karting - 3 min drive - 2.5 miles

Getting around

  • Purfleet Station - 3 min drive
  • Barnehurst Station - 13 min drive
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪IKEA Restaurant - ‬18 min walk
  • ‪Costa Coffee - ‬3 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Greggs - ‬3 min drive
  • ‪IKEA Bistro - ‬20 min walk

About this property

ibis London Thurrock M25

Guests of ibis London Thurrock M25 enjoy free WiFi in public areas, a terrace, and laundry facilities. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage.
28-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include coffee makers, free newspapers, and safes. Housekeeping is available on request.

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  • Restaurant
  • Breakfast available
  • Parking available
8.0 out of 10, Very Good, 764 reviews
$70 nightly
The price is $85
Apr 5 - Apr 6
Total with taxes and fees
Best Western Thurrock Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per day
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Ibis London Thurrock M25 caters to LGBTQ+ guests.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

Frequently asked questions

Is a free cancellation option available at ibis London Thurrock M25?

Ibis London Thurrock M25 provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at ibis London Thurrock M25?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at ibis London Thurrock M25 on Apr 19, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near ibis London Thurrock M25?

This hotel is located in Grays, close to Lakeside Shopping Centre and Bluewater Shopping Centre. You'll also find Thames River and Lakeside Karting within a short drive.

Is parking available on site at ibis London Thurrock M25?

No, this hotel doesn't offer parking.

Does ibis London Thurrock M25 include a casino on the premises?

No, ibis London Thurrock M25 doesn't have a casino.

Is there an indoor pool at ibis London Thurrock M25?

No, there is no indoor pool at this hotel.

Is ibis London Thurrock M25 a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does ibis London Thurrock M25 have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis London Thurrock M25 have a restaurant that serves breakfast?

Yes, ibis London Thurrock M25 serves a full breakfast each morning for a surcharge from its restaurant.

Does ibis London Thurrock M25 allow pets to stay for free?

Although they can't stay for free, pets are welcome at ibis London Thurrock M25 for a fee of GBP 20 per pet, per day.

Does ibis London Thurrock M25 have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to ibis London Thurrock M25?

The closest major airport to ibis London Thurrock M25 is London City Airport (LCY), which is 14.1 mi away (29 minutes by car). Another top airport is London (SEN-Southend), which is located 23.6 mi away (50-minute drive).

Are there rooms with balconies that I can book at ibis London Thurrock M25?

No, there aren't any guestrooms with balconies at ibis London Thurrock M25.

ibis London Thurrock M25 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, good breakfast, good pre cruise stay
Stayed 1 night in Dec 2025

10/10 Excellent

Josie

Weekend over from Spain, everything I needed
Stayed 1 night in Dec 2025

4/10 Poor

Steven

Traveled with family
Disliked: Cleanliness
Biggest issue is we were placed on two ground floor rooms, and both had a pretty horrific sewage smell. We would have demanded to move or be refunded had we not only been using the rooms as a base. Rooms were very small - twin room is not really a twin room when there is hardly any space to separate the beds. Air conditioning was also squeeling so needed to be switched off. Beds were also not comfortable at all and only one flat pillow provided. Based on the above experience i would not stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room comfortable, breakfast poor, soggy cold hash browns, overcoojed sausages, really hard, likewise scrambled eggs overcooked. Coffee ok and likewise chocolate muffins. In future will not bother with breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Stayed 2 nights in Nov 2025

10/10 Excellent

Oluwaseun

Liked: Cleanliness, staff & service, amenities
Yes very nice....the room was perfect ....the only concern is the smell in the corridor but only for the first night I stayed and after the smell got better.
Stayed 2 nights in Dec 2025

2/10 Terrible

Gareth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Multiple Cars being broken into in the car park - unsafe & dirty
Stayed 1 night in Dec 2025

6/10 Okay

Patience

Traveled with family
Liked: Cleanliness, amenities
I has a very lovely stay at the Thurrock, all amenities were satisfactory for our one night stay. My only disappointment was the no clear signage of parking, neither did the hotel reception staff point this out on arrival what the rules on the parking on their site were. I was surprised when about 2 weeks or so later I received a parking fine which then put a damper on my stay at this hotel. Some hotels let you know as soon as you arrive how the parking stands.
Stayed 2 nights in Jul 2025

8/10 Good

Anisa

Stayed 1 night in Dec 2025

10/10 Excellent

Joy

Alll good and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the venue, clean room, breakfast decent, good value for money
Stayed 1 night in Nov 2025

8/10 Good

Johno

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 5 nights in Nov 2025

10/10 Excellent

Tanaka

Stayed 1 night in Nov 2025

10/10 Excellent

Amitab

Liked: Cleanliness, amenities, property conditions & facilities
Very good room
Stayed 1 night in Nov 2025

10/10 Excellent

DAVID

Stayed 1 night in Nov 2025

8/10 Good

Jason

Stayed 6 nights in Nov 2025

8/10 Good

Princewill

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. I enjoyed my stay.
Stayed 2 nights in Nov 2025

8/10 Good

Nicolas

Business traveler
Liked: Cleanliness, staff & service, amenities
Good enough for business stay
Stayed 4 nights in Aug 2025

6/10 Okay

Susan

Traveled with group
Liked: Staff & service
The room was small and very basic, mattress was so thin and if you moved to much it moved with you. Curtains were dirty and white powder stuff all under my bed.smell of sewage in the bathroom, the best part of this room was the lovely shower cubicle and nice thick towels. I would not stay here again.
White powdery stuff under my bed
Dirty curtains
Dirty walls and awful colour
Stayed 1 night in Nov 2025

10/10 Excellent

Bobette

Liked: Cleanliness, staff & service, amenities
The room was great, well ventilated, clean and staffs were very helpful
Stayed 3 nights in Oct 2025

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