Sonesta Hotel Grand Rapids Airport

3.0 star property
Hotel in Grand Rapids with airport shuttle service and area shuttle service

Choose dates to view prices

Photo gallery for Sonesta Hotel Grand Rapids Airport

Lobby
Property preview
Lobby
Indoor pool
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included

Explore the area

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3333 28th St SE, Grand Rapids, MI, 49512
  • Place, Woodland Mall
    ‪3 min walk‬
  • Place, Centerpointe Mall
    ‪5 min walk‬
  • Place, Calvin College
    ‪2 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(143 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

7.4 out of 10
Good
(9 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(68 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(15 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(6 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Business Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Kitchenette

7.2 out of 10
Good
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Family Suite, Multiple Beds, Pool View

  • 675 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Grand Rapids

Located in Kentwood within a 5-minute walk of Woodland Mall, Sonesta Hotel Grand Rapids Airport is within a 15-minute stroll of Centerpointe Mall. This 183-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Woodland Mall - 3 min walk - 0.2 miles
  • Centerpointe Mall - 5 min walk - 0.3 miles
  • Orbit Room - 11 min walk - 0.6 miles
  • Calvin College - 2 min drive - 1.1 miles
  • Calvin College Ecosystem Preserve - 3 min drive - 1.6 miles

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪BJ’s Restaurant & Brewhouse - ‬5 min walk
  • ‪Zason Latino - ‬7 min walk
  • ‪Crumbl Cookies - ‬6 min walk
  • ‪The Cheesecake Factory - ‬6 min walk

About this property

Sonesta Hotel Grand Rapids Airport

Hotel in Grand Rapids with airport shuttle service and area shuttle service
At Sonesta Hotel Grand Rapids Airport, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, conference space, and a microwave in a common area.
Guests can expect free WiFi and 45-inch Smart TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 mi
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Facilities fee: USD 5.90 per accommodation, per night and includes use of: swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Frequently asked questions

Is free cancellation available at Sonesta Hotel Grand Rapids Airport?

Sonesta Hotel Grand Rapids Airport provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sonesta Hotel Grand Rapids Airport?

As of Dec 30, 2025, prices found for a 1-night stay for 2 adults at Sonesta Hotel Grand Rapids Airport on Dec 31, 2025 start from $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sonesta Hotel Grand Rapids Airport?

This hotel is situated in Kentwood within a 10-minute walk of Woodland Mall and Centerpointe Mall. You'll also find Orbit Room and AMF Eastbrook Lanes less than a mile away.

Is parking available on site at Sonesta Hotel Grand Rapids Airport?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 10.00 per day. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Sonesta Hotel Grand Rapids Airport have a casino on the premises?

No, Sonesta Hotel Grand Rapids Airport doesn't have a casino.

Will I find an indoor pool at Sonesta Hotel Grand Rapids Airport?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What amenities will couples enjoy at Sonesta Hotel Grand Rapids Airport?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Sonesta Hotel Grand Rapids Airport have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sonesta Hotel Grand Rapids Airport feature a restaurant that includes a breakfast menu?

Yes, Sonesta Hotel Grand Rapids Airport serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Sonesta Hotel Grand Rapids Airport allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sonesta Hotel Grand Rapids Airport for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Sonesta Hotel Grand Rapids Airport?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sonesta Hotel Grand Rapids Airport?

The closest major airport to Sonesta Hotel Grand Rapids Airport is Gerald R. Ford International Airport (GRR), which is 4.2 mi away (7 minutes by car).

Are there rooms with balconies at Sonesta Hotel Grand Rapids Airport?

No, at Sonesta Hotel Grand Rapids Airport, there aren't any guestrooms that list a balcony.

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1178 out of 2385 reviews
Rating 8 - Good. 534 out of 2385 reviews
Rating 6 - Okay. 300 out of 2385 reviews
Rating 4 - Poor. 171 out of 2385 reviews
Rating 2 - Terrible. 202 out of 2385 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mitch

Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Shantay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating.
Stayed 3 nights in Nov 2025

8/10 Good

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and very comfortable. The shutlle was a convenient option to and from the airport
Stayed 1 night in Nov 2025

4/10 Poor

Jared

Disliked: Cleanliness, amenities, property conditions & facilities
First room was dirty and hadn't been cleaned properly. Second room smelled of cigarette smoke. Third room was better but bathroom wasn't fully cleaned (hairs in the shower). Viktor was very apologetic and helpful but I would never stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, parking lot was safe and everything was quiet and easy
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was easy to find, and the staff was wonderful
Stayed 1 night in Oct 2025

8/10 Good

Torrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and attentive
Stayed 1 night in Aug 2025

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is new management and the facilities seem to be better each time I go.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was mostly clean. Definitely needs updating and cleaning on the outside of the hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Valerie, Gladwin

Business traveler
Disliked: Staff & service
Older property, but still nice. Property seems clean despite areas of disrepair. There is a smell of stale cigarette smoke in multiple areas. Rude staff at check in. It was late and it felt like I was intruding on them. I was at first ignored. It was a confusing check in experience. I stood silently and waited to be addressed so I could give my information. Two people at desk ignored me. I think maybe they each thought the other should help me. Very awkward.
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Stayed 2 nights in Aug 2025

4/10 Poor

Vanessa

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Bed ug

Planned a two-day visit pleasantly surprised at the size of the room and adjoining suite, but right off the bat we noticed almost every surface had something on it so I had to go to the store and buy cleaner to wipe off all the surfaces even the window had something smeared on it it looked like food. To make matters even worse on the last day we had to check out early because we found a bed bug.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Storm knocked the TV out for a few hours but other than that everything was great especially the staff
Stayed 1 night in Sep 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the helpful shuttle service and front desk people.
Stayed 1 night in Sep 2025

10/10 Excellent

LEKRISTA

Traveled with family
Liked: Amenities
Never received deposit hold refund back
Stayed 2 nights in Sep 2025

4/10 Poor

Theodore

Disliked: Property conditions & facilities
1, This is a 12-15 minute ride from the airport. 2. The shuttle service did not operate on Sunday morning. I was told to call Uber. 3. Several problems: tv needing a service man to repair; towel rack without an end piece; lock in room not working as batteries were not in; phone in room not working.
Stayed 2 nights in Sep 2025

2/10 Terrible

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant

Another family had a giant party going on with many rambunctious kids. It made it impossible for us to utilize the pool. Staff was aware and did nothing. Particularly concerning because the kids were engaged in dangerous behavior like running and climbing on the slide that was blocked off as broken. TV didn’t work and we had to have staff come fix it.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful airport hotel in Grand Rapids

This place is a really good option if you’re staying in Grand Rapids. The area around this place has a ton of good restaurants and shopping. The room was clean. The check-in was fast and the staff were very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay! Friendly service, and the rooms were quiet. All I can ask for when we just needed a night away.
Stayed 1 night in Sep 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Place to wind down at hotel after long day .clean hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk associate was friendly. Showed me exactly how to get to my room and told me about all of the amenities included during my stay. My room was very clean and set up super nicely as well.
Stayed 1 night in Sep 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, clean & comfortable. Had everything I needed and location was convenient to where I needed to go each day.
Stayed 3 nights in Sep 2025