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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, sun loungers
Terrace/patio
Fireplace
Shower, hair dryer, bathrobes, bidet
Shower, hair dryer, bathrobes, bidet

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
  • Breakfast included

Explore the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000
  • Gramado Central Avenue
    ‪1 min walk‬
  • Gramado Covered Street
    ‪3 min walk‬
  • Mini Mundo
    ‪12 min walk‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪78 min drive‬

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Room options

View all photos for Apartamento

Apartamento | Minibar, in-room safe, desk, blackout drapes

Apartamento

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Suite

Superior Suite | Bathroom | Shower, hair dryer, bathrobes, bidet

Superior Suite

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout drapes

Suíte Vista

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Apartamento Vista | Minibar, in-room safe, desk, blackout drapes

Apartamento Vista

  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout drapes

Suite Superior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Suite With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Minibar, in-room safe, desk, blackout drapes

Apartment

  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Apartment With View

Minibar, in-room safe, desk, blackout drapes

Apartment With View

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Suite

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Gramado

Located in Gramado City Centre, Serrazul Hotel Distributed by Intercity is next to Gramado Covered Street and Gramado Central Avenue. This 4-star hotel has 152 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 miles
  • Sao Pedro Church - 2 min walk - 0.1 miles
  • Gramado Covered Street - 3 min walk - 0.2 miles
  • Mini Mundo - 12 min walk - 0.6 miles
  • Black Lake Park - 2 min drive - 1.2 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Restaurante Pouso Novo - Gramado - ‬2 min walk
  • ‪Gram Bier Downtown Pub & Beer Store - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk

About this property

Serrazul Hotel Distributed by Intercity

Family-friendly hotel with free breakfast and a fitness center
At Serrazul Hotel Distributed by Intercity, guests enjoy an indoor pool, a gym, and a sauna. Valet parking is available for BRL 44 per day. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a free kid's club.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers, bathrobes, and bidets. Minibars, safes, and phones are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Languages

English, Portuguese, Spanish

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Front of property

Bavaria Sport Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 1,001 reviews
$84 nightly
The price is $87
May 25 - May 26
Total includes taxes and fees
Bavaria Sport Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are recommended to download the property's Orange mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: BRL 44 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No rollaway or extra beds are available.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Is a free cancellation option available at Serrazul Hotel Distributed by Intercity?

Serrazul Hotel Distributed by Intercity provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Serrazul Hotel Distributed by Intercity?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Serrazul Hotel Distributed by Intercity on Jun 3, 2025 start from $89.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Serrazul Hotel Distributed by Intercity?

This hotel is situated in Gramado City Centre, just steps from Gramado Covered Street and Gramado Central Avenue, and within a short walk of Mirante do Belvedere. You'll also find Sao Pedro Church and Palace of Festivals less than a mile away.

Is there parking available at Serrazul Hotel Distributed by Intercity?

Yes, valet parking is offered for BRL 44 per day.

Does Serrazul Hotel Distributed by Intercity include a casino on the premises?

No, Serrazul Hotel Distributed by Intercity doesn't have a casino.

Is there an indoor pool at Serrazul Hotel Distributed by Intercity?

Yes, this hotel has an indoor pool.

Is Serrazul Hotel Distributed by Intercity good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Serrazul Hotel Distributed by Intercity have a hot tub?

No, but this hotel does have a steam room.

Does Serrazul Hotel Distributed by Intercity have a restaurant with a breakfast menu?

Yes, Serrazul Hotel Distributed by Intercity serves free buffet breakfast each morning from its restaurant.

Does Serrazul Hotel Distributed by Intercity allow pets to stay for free?

No, pets aren't allowed at Serrazul Hotel Distributed by Intercity though service animals are welcome.

Does Serrazul Hotel Distributed by Intercity have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Serrazul Hotel Distributed by Intercity?

The closest major airport to Serrazul Hotel Distributed by Intercity is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 22.9 mi away.

Are there rooms with balconies that I can book at Serrazul Hotel Distributed by Intercity?

No, there aren't any guestrooms with balconies at Serrazul Hotel Distributed by Intercity.

Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 630 out of 908 reviews
Rating 8 - Good. 216 out of 908 reviews
Rating 6 - Okay. 43 out of 908 reviews
Rating 4 - Poor. 9 out of 908 reviews
Rating 2 - Terrible. 10 out of 908 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Letícia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
Stayed 2 nights in Jan 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, modern
Stayed 2 nights in Aug 2024

8/10 Good

Ana Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Stayed 1 night in Mar 2024

10/10 Excellent

Keila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejia

Everything was great. Just noisy because of their construction but the hotel is great!
Stayed 4 nights in Mar 2024

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização Perfeita

Atendimento excelente. Café da manhã perfeito. O Hotel é antigo e está em obras, mas não atrapalhou a estadia. Localizado no coração de Gramado onde é possível passear e ir a bons restaurantes a pé.
Stayed 1 night in Feb 2024

10/10 Excellent

carlos roberto

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea Luciana, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Francisco, Sao Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and wonderful service.
Stayed 2 nights in Apr 2023

10/10 Excellent

Adriana

Stayed 1 night in Dec 2022

8/10 Good

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Carlos

Traveled with family
Liked: Staff & service

Family vacations

Beautiful hotel, rooms and bathrooms to old, vacuum is to loud.food is great, nobody speaks English.
Stayed 2 nights in Sep 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com atendimento/atenção nota 10!! voltarei com certeza!!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend. Strong points: breakfast and staff.
Stayed 4 nights in Jun 2021

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Café da manhã gostoso, quarto bom, banheiro grande. Só fiquei um pouco triste (apesar de entender) que toda a parte extra (kids, piscina, sauna) estava fechado por causa do COVID. Acho que deveria funcionar por sistema de reserva, escolhi o hotel por causa dos extras e acabei não usufruindo. Acabou saindo caro sendo que usei só para dormir, se eu soubesse antes, teria escolhido um mais simples
Stayed 3 nights in Dec 2020

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelente!
Stayed 1 night in Oct 2020

10/10 Excellent

Diego, Florianópolis-SC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento excelente café, local muito lipo é organizado , atendimento de primeira super indico
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Gustavo, Orlando, FL

Liked: Cleanliness, staff & service
The hotel need to be renovated, especially the rooms, it’s not functional anymore.
Stayed 2 nights in Nov 2018

10/10 Excellent

letícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Edmar de

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel ótimo, localização excelente, limpeza, atendimento também é o diferencial TOP, café da manhã, apartamento confortável.
Stayed 2 nights in Feb 2025

8/10 Good

NEIFE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pagamento 10% de desricos no check out absurdo

Ao fazer o check out foi cobrado o valor de 40,00 de diária de estacionamento e o pior que foi cobrado mais 10% em cima de 3 diárias mais 10% nas diária da taxa de turismo isto é um absurdo!
Stayed 3 nights in Feb 2025

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