Hotel Refugio da Montanha

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Refugio da Montanha

Free daily buffet breakfast
Terrace/patio
Front of property
Luxury Suite, Jetted Tub | Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Rua Leopoldo Rosenfeld, 150, Gramado, 95670-000
  • Place, Joaquina Rita Bier Lake
    ‪9 min walk‬
  • Place, Black Lake Park
    ‪11 min walk‬
  • Place, Mini Mundo
    ‪12 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪66 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite

9.6 out of 10
Exceptional
(14 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Suite, Balcony

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Grand Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

Luxury Suite, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Gramado

Located in Planalto, Hotel Refugio da Montanha is within a 10-minute stroll of sights such as Gramado Gateway and Joaquina Rita Bier Lake. This 56-room, 4-star hotel has conveniences like free in-room WiFi, free valet parking, and a gym.

What's nearby

  • Joaquina Rita Bier Lake - 9 min walk - 0.5 miles
  • Black Lake Park - 11 min walk - 0.6 miles
  • Mini Mundo - 12 min walk - 0.7 miles
  • Gramado Central Avenue - 19 min walk - 1.0 mile
  • Gramado Covered Street - 2 min drive - 1.2 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 87 min drive

Restaurants

  • ‪Galeto Itália - ‬9 min walk
  • ‪Château Allemand - ‬5 min walk
  • ‪Restaurante Quintanilha - ‬13 min walk
  • ‪Alemanha Encantada - ‬11 min walk
  • ‪Mestre Cuca - ‬9 min walk

About this property

Hotel Refugio da Montanha

Guests of Hotel Refugio da Montanha enjoy features like a gym, free WiFi in public areas, and free newspapers. Free valet parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a hair salon.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 150 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night
  • Service fee: 10 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: BRL 150 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Refugio da Montanha Gramado
Refugio da Montanha Gramado
Refugio da Montanha
Refugio Da Montanha Gramado
Hotel Refugio da Montanha Hotel
Hotel Refugio da Montanha Gramado
Hotel Refugio da Montanha Hotel Gramado

Frequently asked questions

Is a free cancellation option available at Hotel Refugio da Montanha?

Hotel Refugio da Montanha provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Refugio da Montanha?

This hotel is situated in Planalto within a 10-minute walk of Black Lake Park and Joaquina Rita Bier Lake. You'll also find Mini Mundo and Rua Torta less than a mile away.

Is parking available on site at Hotel Refugio da Montanha?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Hotel Refugio da Montanha?

Spa services at the hotel include massages.

Does Hotel Refugio da Montanha have a casino on the premises?

No, Hotel Refugio da Montanha doesn't have a casino.

Will I find an indoor pool at Hotel Refugio da Montanha?

No, there is no indoor pool at this hotel.

Is Hotel Refugio da Montanha a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and bathrobes.

Are there hot tubs at Hotel Refugio da Montanha?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Hotel Refugio da Montanha have a restaurant that serves breakfast?

Yes, Hotel Refugio da Montanha serves free buffet breakfast each morning from its restaurant.

Will Hotel Refugio da Montanha allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Refugio da Montanha for a fee of BRL 150 per pet, per night. The property also provides food and water bowls.

Does Hotel Refugio da Montanha have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Refugio da Montanha?

The closest major airport to Hotel Refugio da Montanha is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 22.7 mi away.

Can I book a room with a balcony at Hotel Refugio da Montanha?

Yes, some guestrooms at Hotel Refugio da Montanha offer a balcony.

Hotel Refugio da Montanha Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 413 reviews
Rating 8 - Good. 44 out of 413 reviews
Rating 6 - Okay. 14 out of 413 reviews
Rating 4 - Poor. 9 out of 413 reviews
Rating 2 - Terrible. 8 out of 413 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra, Dunstable

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff , easy check in , wonderful stay !
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Adelar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay!

I was 100% satisfied with my stay at this hotel and the service was above and beyond to give me a good experience! The room was spacious, the shower was nice, and I am so glad there was a heater in the room! Bed was comfortable, wifi worked well, and the location is great. The service however was the best and there was water in the lobby which came in handy. 10/10!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice, wonderful place and friendly service.
Stayed 1 night in Feb 2019

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great getaway to Gremado!

We really enjoyed our quick getaway! The room was a little small for the family, so if we were staying for a longer trip I’d recommend upgrading. Otherwise the amenities, the service and the location were fantastic!
Stayed 1 night in Dec 2018

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, amenities
Quarto excelente bem como o atendimento da equipe
Stayed 4 nights in Nov 2025

6/10 Okay

Mayara

Disliked: Staff & service
O hotel é bom, e o café da manhã excelente. Porém, tive que aguardar quase 1h além do horário do check in para acessar meu quarto. O check in é às 14h, e eu só pude acessar meu quarto próximo às 15h, uma falta de consideração da parte do hotel.
Stayed 1 night in Nov 2025

4/10 Poor

Camila

Liked: Staff & service, amenities
Disliked: Cleanliness
A estrutura do hotel é bonita, o quarto é bom, e o café da manhã também. Mas tivemos algumas questões na viagem que me fez dar avaliação negativa: o elevador principal não estava funcionando em nenhum dos dias, somente o de serviço, sendo que um dos dias, nem o de serviço funcionou. Além disso, para pegar o elevador de serviço, tínhamos que passar dentro da área de serviço, e por dois dias seguidos vimos a mesma taça de morango mofada em cima da pia. E por último, a atendente que fez nosso checkout não estava muito preparada, não sabia como proceder com reservas feitas por plataformas terceirizadas (como o hotéis, no nosso caso)
Stayed 4 nights in Nov 2025

10/10 Excellent

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local muito agradável, espaços amplos e limpeza impecável, unico ponto negativo foi o elevador panorâmico que nao estava funcionando.
Stayed 5 nights in Nov 2025

8/10 Good

Jose Sergio

Liked: Cleanliness, staff & service, amenities
O esforço dos funcionários para manter em plena qualidade
Stayed 3 nights in Nov 2025

10/10 Excellent

Josias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo excelente! Valeu muito a escolha do Refúgio da Montanha. Escolhi para supreender a minha esposa nos nossos 15 anos de casamento e foi sucesso! O hidromassagem perfeita, aproveitamos muito.
Stayed 2 nights in Nov 2025

8/10 Good

Lara

Liked: Cleanliness, staff & service, amenities
Localização
Stayed 4 nights in Oct 2025

10/10 Excellent

Tiago

Stayed 5 nights in Nov 2025

10/10 Excellent

Roberto

Stayed 3 nights in Oct 2025

10/10 Excellent

Frani

Stayed 2 nights in Oct 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os funcionários são muito profissionais e receptivos, todos sem exceção prezam pela qualidade do ambiente ao cliente.
Stayed 5 nights in Sep 2025

10/10 Excellent

Airton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um belo hotel

Estadia perfeita hotel muito bacana café da manhã excelente atendimento maravilhoso
Stayed 1 night in Sep 2025

2/10 Terrible

Paula

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessimo atendimento. Pessima estadia

Pessima estadia. Atendimento muito ruim do atendente da noite. Sistema de califacao do quarto pessimo, o quarto ficou tão quente que queimou meu rosto, pior eu tentei desligar mas não desliga, então o atendente da noite teve que desligar o sistema inteiro de califacao do quarto. Assim que chegamos de madrugada, fomos tomar banho e o chuveiro não esquentava. Primeiro dia que chegamos pedidos cobertas e o atendente disse que não tinha. Estou muito decepcionada.
Stayed 2 nights in Sep 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia foi otima vou voltar com toda certeza
Stayed 1 night in Aug 2025

8/10 Good

MARIO AUGUSTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

MIRIAN RAQUEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Jorge Edemar

Traveled with family
Liked: Staff & service, room comfort

Ótima localização e conforto

Foi uma estadia boa, porém problemas no funcionamento do elevador e sujeira nas escadas chamaram atenção
Stayed 2 nights in Jul 2025