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Pacific Gardens Hotel

3.0 star property
Family-friendly hotel with airport shuttle service and a lazy river

Choose dates to view prices

Photo gallery for Pacific Gardens Hotel

Relax in a serene garden setting surrounded by lush tropical plants and a rectangular pool.
Escape to a serene oasis surrounded by lush greenery and tranquil gardens.
Relax in a cozy space with a comfortable bed, a desk for work, and a view of lush greenery outside.
Enter Pacific Gardens Hotel through a tranquil pathway surrounded by lush greenery.
Relax in a serene outdoor space with a dining table and lush greenery.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Free airport shuttle
  • Housekeeping
  • Laundry

Explore the area

View in a map
1 Mokara Street North Goroka, Goroka, 675
  • Raun Raun Theatre
    ‪8 min walk‬
  • Mt Kis Lookout
    ‪3 min drive‬
  • J.K. McCarthy Museum
    ‪3 min drive‬
  • Goroka (GKA)
    ‪2 min drive‬

Room options

View all photos for Standard Room

Cozy retreat with a neatly made bed, complete with crisp linens and a pop of color from a potted plant.

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Relax in this serene space with a large bed, bedside tables, and a charming dining area.

Premier Room

  • Sleeps 4
  • 1 Twin Trundle Bed OR 1 King Bed

View all photos for Suite

Relax in this stylish living room with a comfortable sofa, coffee table, and potted plant.

Suite

  • Sleeps 4
  • 1 Twin Trundle Bed OR 1 Queen Bed

About the neighborhood

Goroka

Within a short walk of Raun Raun Theatre, Pacific Gardens Hotel is within 2 miles (3 km) of Mt Kis Lookout. This 38-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Raun Raun Theatre - 8 min walk - 0.5 miles
  • Mt Kis Lookout - 3 min drive - 1.0 mile
  • J.K. McCarthy Museum - 3 min drive - 1.7 miles
  • Mount Gahavisuka Provincial Park - 3 min drive - 2.3 miles

Getting around

  • Goroka (GKA) - 3 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬19 min walk
  • ‪Kim's Restaurant - ‬20 min walk

About this property

Pacific Gardens Hotel

Family-friendly hotel with airport shuttle service and a lazy river
Guests of Pacific Gardens Hotel have access to an outdoor pool, a lazy river, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Front-desk staff can assist with concierge services, access to locker space, and dry cleaning/laundry. Other amenities at this family-friendly hotel include conference space, a computer station, and free newspapers.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have free toiletries and bathrobes. Ironing boards and desks are other standard amenities.
Recreational amenities at the hotel include a lazy river and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 5:00 PM on request
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: PGK 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Lazy river
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately PGK 35 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 15
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Pacific Gardens Goroka
Pacific Gardens Hotel
Pacific Gardens Hotel Goroka
Pacific Gardens Hotel Goroka, South Pacific - Papua New Guinea
Pacific Gardens Hotel Hotel
Pacific Gardens Hotel Goroka
Pacific Gardens Hotel Hotel Goroka

Frequently asked questions

Are free cancellation options available at Pacific Gardens Hotel?

Pacific Gardens Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see close to Pacific Gardens Hotel?

This hotel is located in Goroka within a short 8-minute walk of Raun Raun Theatre. You'll also find Mt Kis Lookout and J.K. McCarthy Museum within a short drive.

Is there parking available at Pacific Gardens Hotel?

Yes, self parking is offered for free at the hotel.

Does Pacific Gardens Hotel feature a casino at the property?

No, Pacific Gardens Hotel doesn't have a casino.

Is there an indoor pool at Pacific Gardens Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Pacific Gardens Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Pacific Gardens Hotel?

No, this hotel doesn't have a spa tub.

Does Pacific Gardens Hotel feature a restaurant that includes a breakfast menu?

Yes, Pacific Gardens Hotel serves a full breakfast for a surcharge from its restaurant.

Does Pacific Gardens Hotel allow pets to stay free of charge?

No, pets aren't allowed at Pacific Gardens Hotel.

Does Pacific Gardens Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Pacific Gardens Hotel?

The closest major airport to Pacific Gardens Hotel is Goroka (GKA), which is within a mile.

Are there rooms with balconies at Pacific Gardens Hotel?

No, there aren't any guestrooms with balconies at Pacific Gardens Hotel.

Pacific Gardens Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 40 reviews
Rating 8 - Good. 18 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 3 out of 40 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful surrounds
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We had a nice stay overall, friendly staff and Ok food. Unfortunately there was a lot of mold in the bathroom, but I’m sure that the staff would help us to change room if we bothered asking.
Stayed 2 nights in Mar 2020

10/10 Excellent

Jayprakash Jaykumar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay!

It is comfortable stay.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Pacific Gardens is set in stunning grounds and is surrounded by lush vegetation and trees. It is a cool verdant paradise Overall the service was good, the staff friendly and the attitude relaxed.
Stayed 3 nights in Nov 2019

8/10 Good

Orian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

6/10 Okay

Manuel, Las palmas, Canary Islands, Spain

Traveled with family
Liked: Property conditions & facilities
We didn't like food restaurant. Never have what they offer or we want in relation with menú. Rooms menú dont have disponibilty. So is very burry if you are more than two days at the hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural Gardens surrounding the place were stunning and something to make you get the camera out. Staff were brilliant and food was good. Next time I will take earplugs though because being a wooden building, sound carried throughout and was kept awake all night by the sound of other people’s doors slamming.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery, nice swimming pool, lovely staff
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, in beautiful surrounds. Warm and friendly staff.
Stayed 1 night in Jun 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and self-contained outside city center-which was good-possible to walk into town; free airport pickup and dropoff but no shuttle into town-had to get a taxi and it took 30mins waiting every time
Stayed 1 night in Jun 2019

2/10 Terrible

SS, US

The flight had to return to Port Moresby because of fog, so never got to experience the hotel. :(
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The standard rooms are great. Just a fan or air condition would be great as the rooms are pretty small, it does get hot.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited options on trips. WiFi is limited. All staff are friendly and try to be helpful. Lovely gardens.
Stayed 1 night in May 2019

2/10 Terrible

Leigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sub Standard accommodation

I booked and paid for a premium room and was told they were over booked and the only available room was the one given to me. The room was very small, dirty , stuffy no aircon dents in the walls . The leaking toilet sounded like a sonar. The small fridge was rusty pain peeling off the walls. I would never stay in this establishment again under any circumstances
Stayed 1 night in Dec 2018

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly place

Friendly hotel, with supportive staff. Rooms have enough space and the Asian food is nice and cheap.
Stayed 3 nights in Jul 2018

10/10 Excellent

Reuben, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful secluded estate

This was my first visit to Goroka and I definitely made the right choice when I booked at the Pacific Gardens Hotel. The staff were more than accommodating and the restaurant was fantastic. I was fortunate enough to meet the owner and he personally thanked me for my visit. If you want to stay at a beautiful, quiet, secluded estate, you will definitely not be disappointed with this hotel.
Stayed 3 nights in Apr 2018

6/10 Okay

Jonathan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Rough hotel, great area and the restaurant rocks

This is PNG and it's a rough 6 hour drive from a major city. Operating here is tough. There is no Home Depot around the corner. The rooms are basic and showing age. The bathroom, developing nation like and not clean. The restaurant is very good, but service can be slow. The hotel is owned by a helicopter company and you'll encounter a company lodging type feel. Wifi? Super PNG slow, so pickup a sim card. Get a local guide, explore the area by PMV and you'll have a blast.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Second time to stay, got a free upgrade. Standard room is very basic and had a few things broken, this time the superior room was much nicer. The kitchen can be a little slow, however the setting for the hotel is very nice. Went on the walking track which was nice except for the spiders.
Stayed 1 night in Oct 2017

10/10 Excellent

mir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in a Goroka Area

This hotel is set in a massive hillside garden. It is safe and has an awesome restaurant. The small rooms for pilots and engineers are good. The deluxe rooms are awesome.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Felt Let Down

The reception staff were abrupt from the get go. They don't understand the Wotif system and were not willing to listen when I had explained that the extras such as rollaway beds and extra persons staying in the room were included in the price I had already paid. They therefore charged me additional again... The rooms looked very nice in the advertisement, but were not so when I had arrived. There were a lack of towels in comparison to guests per room, and when requests for more were made, none came. All in all, I didn't feel welcome, nor relaxed the slightest.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced, badly managed and a hotel in decline

The hotel is unpleasant. Dark room with only a few lights working, NO heating in the room (despite the town being at 1600m), bathroom had not been cleaned properly, the advertised internet did not work, no manager on site to sort out problems and the supervisor also refused to visit to discuss the many items. This hotel is WAY overpriced for what you get. No way would I book it again.

8/10 Good

Paul, BNE

Liked: Cleanliness, staff & service

Pacific Gardens

Staff were real nice, Manager even gave me a ride to the airport himself. Food was excellent. Room was very "out-back-shed) like but then I paid only a small amount so value was really good considering where I was. Grounds were very nice and peaceful and used by expat locals for a safe place to walk in the open air..

6/10 Okay

Verified traveler

some good , some bad

There re definitely some drawbacks staying in the cheaper rooms - they can be noisy and people in adjoining rooms can be heard all through the night ! UGH! The grounds are gorgeous. The restaurant is hit and miss - meals can take up to 90 minutes - but it is PNG

4/10 Poor

John, Ballina Australia

Disliked: Staff & service, property conditions & facilities, room comfort

A bed but not much else.

Visit to Goroka show.A wonderful experience. Very limited hotel choices and this hotel reflects this. Now in Bali and the contrast in hotels could not be starker.

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