We enjoyed our stay, as it has a great atmosphere, with the Casino and plenty of dining options. Also, it is only a 10 minute walk to Pacific Fair Shopping Centre. If you love to shop, this is the place to go to, you won't be disappointed.
What lets The Star Grand down, are the rooms. They are supposedly updated, but I don't think they look that updated. The bathroom is so small, the toilet is extremely low and I didn't enjoy the shower either (especially the design of the hand held shower). The room is ok, this is just my opinion, others may think it's great.
The service in the rooms each day, was done so late in the day, most days around 4.30pm. So if you came back to room thinking you'll have a rest, then go out again, you couldn't. You were waiting for housekeeping to come in.
The staff were friendly and polite, so overall, it was a good stay.