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Phoenician Resort

4.0 star property
Family-friendly aparthotel with a health club and a sauna

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Photo gallery for Phoenician Resort

Property grounds
Exterior detail
Reception
Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Dryer
  • Hot Tub
  • Washer

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

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Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Room amenity

Apartment, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Gold Coast

Located in Broadbeach, Phoenician Resort is within a 5-minute walk of Gold Coast Convention and Exhibition Centre and within 15 minutes of other popular attractions like The Star Gold Coast. This 80-room, 4-star aparthotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.
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What's nearby

  • Gold Coast Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • The Oasis - 3 min walk - 0.2 miles
  • The Star Gold Coast - 7 min walk - 0.4 miles
  • Pacific Fair Shopping Centre - 12 min walk - 0.7 miles
  • Cavill Avenue - 4 min drive - 2.2 miles

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Coolangatta Airport (OOL) - 19 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬2 min walk
  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬1 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Phoenician Resort

Family-friendly aparthotel with a health club and a sauna
Phoenician Resort features an indoor pool, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly aparthotel include a gym, a sauna, and free WiFi in public areas.
Each apartment is individually furnished and features a kitchen and a balcony or patio. An LCD TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a safe.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 20.00 per night
  • Cribs/infant beds are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Frequently asked questions

Are free cancellation options available at Phoenician Resort?

Phoenician Resort provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to Phoenician Resort?

This aparthotel is situated in Broadbeach within a short 7-minute walk of The Star Gold Coast and also 12 minutes on foot from Pacific Fair Shopping Centre. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does Phoenician Resort include a casino on the premises?

No, Phoenician Resort doesn't have a casino.

Is there an indoor pool at Phoenician Resort?

Yes, this aparthotel has an indoor pool as well as an outdoor pool and a hot tub.

What amenities will couples enjoy at Phoenician Resort?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and a health club.

Are there hot tubs at Phoenician Resort?

Yes, guests can enjoy a spa tub at this aparthotel.

Does Phoenician Resort feature a restaurant that includes a breakfast menu?

No, Phoenician Resort doesn't have a restaurant that serves breakfast.

Does Phoenician Resort allow pets to stay free of charge?

No, pets aren't allowed at Phoenician Resort.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to Phoenician Resort?

The closest major airport to Phoenician Resort is Coolangatta Airport (OOL), which is 11.9 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Phoenician Resort?

Yes, every apartment at Phoenician Resort comes with a balcony.

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1100 reviews
Rating 8 - Good. 389 out of 1100 reviews
Rating 6 - Okay. 98 out of 1100 reviews
Rating 4 - Poor. 24 out of 1100 reviews
Rating 2 - Terrible. 11 out of 1100 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort was right in the heart of everything
Stayed 3 nights in May 2025

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All professional!!!
Stayed 2 nights in Feb 2025

6/10 Okay

Philip

Traveled with partner
Liked: Amenities
We have stayed at the phoenician three times before. We were in the same apartment in 2023 and thought it needed some renovation. Back in the same room this stay and the condition of the apartment has deteriorated even more. The cleanness wasn't up to it either. I wonder if this apartment was allocated to us because it booked through a deal but if I booked it myself direct I would have not been happy. Disappointed with this stay. Great location and facilities but rooms really should be upkept.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wayne Desmond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Phoenician is centrally located in Broadbeach - very close to restaurants, transport, shopping centre and a short stroll to the beach. The staff are great and easy to deal with.
Stayed 7 nights in Feb 2025

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Anilyn

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property needs a paint & out dated couch.
Stayed 7 nights in Feb 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, room comfort

Tina Turner family

Fantastic stay room perfect but the too hard
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay, clean, pool area fantastic
Stayed 3 nights in Feb 2025

10/10 Excellent

Sapela

Liked: Cleanliness, room comfort

5 th time staying in there Handy to everything

Stayed 3 nights in Feb 2025

6/10 Okay

Karen

have stayed a few times here and we really love the convenience of where it’s located. for the price it’s okay, but needs a bit of TLC
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Stayed 4 nights in Feb 2025

10/10 Excellent

Shazlin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay! Will be back again
Stayed 3 nights in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Extremely noisy otherwise coul not fault
Stayed 4 nights in Jan 2025

10/10 Excellent

Leigha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reception ladies were lovely and funny!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, safe and secure especially after hours. The apartment was clean and well fitted out with excellent air-conditioning and plenty of room on the balcony. We were within easy walking distance to shops, restaurants a supermarket and the beach. A 2 minute walk to the tram and 600m from the Casino.
Stayed 4 nights in Jan 2025

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort

Great place to stay, central to everything.

PROS Staff are super friendly and helpful. Central to Oasis shopping centre, including Woolworths, boutiques, gym,chemists, bakery, hairdresser,etc Restaurants and Main Street are underneath the apartments on ground floor. Great swimming pool, indoor and out, indoor large spa. Tramstop 5 min walk. Rooms vary (as all individually furnished), but plenty of room in 1 bed apartment. Free basement parking. Easy walk to casino. CONS Not all have king bed, some have queen. Loud noisy cars seem to cruise around the block, which are really loud. Noise and music/singing from restaurants at night, but usually goes quiet about 10. Depending on which apartment you’re in, there is a construction site in a nearby street that starts early and at the moment are excavating, so dump trucks use the road.
Stayed 9 nights in Jan 2025

8/10 Good

Cameron

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the beach, restaurants, trams and Woolies. Apartment had all the amenities to make you feel at home. Would stay here again depending on the price/deal.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property was in a great location, close to restaurants, beach and shopping.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lukinn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Nate

Traveled with group
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Renae

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff Julie on check in was wonderful and very welcoming and helpful with directions as very large property! Lady on checkout was really nice too! Didn’t catch her name. Loved the area and atmosphere! Highly recommend this property.
Stayed 3 nights in Jan 2025

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