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Phoenician Resort

4.0 star property

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Photo gallery for Phoenician Resort

Indoor pool, outdoor pool, sun loungers
Apartment, 1 Bedroom | Room amenity
Apartment, 1 Bedroom | Balcony
Reception
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer

Explore the area

View in a map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Place, The Oasis
    ‪2 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, The Star Gold Coast
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪24 min drive‬

Room options

One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Gold Coast

Located in Broadbeach, Phoenician Resort is within a 5-minute walk of Gold Coast Convention and Exhibition Centre and within 15 minutes of other popular attractions like The Star Gold Coast. This 80-room, 4-star aparthotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.
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What's nearby

  • The Oasis - 2 min walk - 0.1 miles
  • Gold Coast Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • Broadbeach Beach - 5 min walk - 0.3 miles
  • The Star Gold Coast - 7 min walk - 0.4 miles
  • Pacific Fair Shopping Centre - 10 min walk - 0.6 miles

Getting around

  • Broadbeach South Light Rail Station - 11 min walk
  • Gold Coast City Coomera Station - 25 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Boonchu Thai Food - ‬3 min walk
  • ‪Double Zero - ‬2 min walk
  • ‪Sushi Train - ‬1 min walk
  • ‪The Loose Moose - ‬3 min walk
  • ‪Maggie Choo - ‬3 min walk

About this property

Phoenician Resort

Phoenician Resort features an indoor pool, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly aparthotel include a gym, a sauna, and free WiFi in public areas.
Each apartment is individually furnished and features a kitchen and a balcony or patio. An LCD TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a safe.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 20.00 per night
  • Cribs/infant beds are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Frequently asked questions

Are free cancellation options available at Phoenician Resort?

Phoenician Resort provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to Phoenician Resort?

This aparthotel is situated in Broadbeach, just steps from The Oasis, and within a 10-minute walk of The Star Gold Coast and Broadbeach Beach. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does Phoenician Resort include a casino on the premises?

No, Phoenician Resort doesn't have a casino.

Is there an indoor pool at Phoenician Resort?

Yes, this aparthotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Phoenician Resort a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and a health club.

Does Phoenician Resort have a hot tub?

Yes, guests can enjoy a spa tub at this aparthotel.

Does Phoenician Resort feature a restaurant that includes a breakfast menu?

No, Phoenician Resort doesn't have a restaurant that serves breakfast.

Does Phoenician Resort allow pets to stay free of charge?

No, pets aren't allowed at Phoenician Resort.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to Phoenician Resort?

The closest major airport to Phoenician Resort is Coolangatta Airport (OOL), which is 18.1 mi away (39 minutes by car).

Can I book a room with a balcony at Phoenician Resort?

Yes, every apartment at Phoenician Resort comes with a balcony.

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1174 reviews
Rating 8 - Good. 415 out of 1174 reviews
Rating 6 - Okay. 106 out of 1174 reviews
Rating 4 - Poor. 26 out of 1174 reviews
Rating 2 - Terrible. 14 out of 1174 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Kim

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort/room is a little tired but great location
Stayed 4 nights in Dec 2025

2/10 Terrible

J

Disliked: Cleanliness, amenities
Very disappointed with the condition of the room and the price paid over the New Year period. Filthy carpet. Cockroach in the wardrobe. Very dusty. Mould in the shower.
Stayed 7 nights in Dec 2025

10/10 Excellent

Prashand

Liked: Cleanliness, amenities, property conditions & facilities
Great location , clean , wonderful staff
Stayed 3 nights in Dec 2025

8/10 Good

Roger, Mt Eden

Liked: Cleanliness, amenities, property conditions & facilities
Front desk reception (Sally and Julie) were great, very engaging and helpful, made you feel instantly at home. Room size and location was excellent
Stayed 3 nights in Dec 2025

6/10 Okay

George

Loud from cars at night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin, friendly staff, room was clean and well equipped. It was nice to be able to sit out on the balcony. Can be a little noisy from nightlife below, but didn't affect my stay. I would definately stay here again. beach, transport and shops within easy walking distance.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort
It was a well kept hotel with friendly staff, nice facilities including indoor lap pool and gym, and great location. Would definitely come here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were excellent. We loved our patio.The air conditioning was fine , however it was not very hot weather and I wondered how it would be on hot days.
Stayed 3 nights in Dec 2025

8/10 Good

Nathan

Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, amenities
Great place to stay!
Stayed 3 nights in Nov 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was really clean, modern We love the location too
Stayed 3 nights in Nov 2025

6/10 Okay

Rodalyn

Give more supply like coffee and towel and shampoo and soap
Stayed 3 nights in Nov 2025

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities
Well maintained room excellent having the parking provided at no charge/ great location to restaurants and public transport. Short walk to beach and Pacific Fair / apartment roomy with everything we needed for 3 night stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle Colleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was ready before checkin and welcomed to move in earlier than planned. Staff extremely accommodating and friendly Lovely suite, quality fittings and very comfortable. This was our third stay and we'll be back.
Stayed 7 nights in Nov 2025

2/10 Terrible

Sam

Traveled with family
Disliked: Cleanliness, property conditions & facilities
If I wanted to sleep in a nightclub, I’d book one. Our room was directly above three bars blasting music into the early hours, and most rooms sit right above these venues, not just ours. This should have been clearly mentioned before booking. I also emailed reception about the issue, but they didn’t bother to respond.
Stayed 4 nights in Oct 2025

8/10 Good

Gerard

Liked: Cleanliness
Great position in Broadbeach. Stayed several times now. Friendly staff . If anything, maybe they should leave more than one bath towel each to use during your stay. That way one could be washed and still be able to have one to use.
Stayed 4 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Very clean facilities and staff were extremely helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Perfect position. Close to beach and shopping g and dining
Stayed 2 nights in Oct 2025

8/10 Good

jackie

Liked: Cleanliness, property conditions & facilities
Staff very professional and helpful. Outdoor pools and bbq area is great. Room was quite dated, could do with new curtains and fresh paint. Stayed in same complex last year and it was great so each room may vary slightly
Stayed 5 nights in Oct 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A really nice place to stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, room comfort
Pool really nice
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Stayed 1 night in Oct 2025

8/10 Good

Carol

Traveled with partner
Liked: Amenities
Great indoor pool, spa and sauna.Close to transport, beach and shops. Great location to restaurants. Could do with a revamp as room very dated. Dirty floors and stained carpet.
Stayed 8 nights in Sep 2025

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