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Mercure Gold Coast Resort

4.0 star property

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Photo gallery for Mercure Gold Coast Resort

Daily buffet breakfast (AUD 35 per person)
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Exterior
Indoor wedding

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Place, Palm Meadows Golf Course
    ‪3 min walk‬
  • Place, Carrara Markets
    ‪2 min drive‬
  • Place, Emerald Lakes Golf Club
    ‪4 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪25 min drive‬

Room options

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • Golf view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Twin Room

Privilege, Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Privilege, Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege King Room

Privilege King Room | In-room safe, desk, soundproofing, iron/ironing board

Privilege King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room

In-room safe, desk, soundproofing, iron/ironing board

Classic King Room

8.4 out of 10
Very good
(42 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Classic Twin Room

7.8 out of 10
Good
(42 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room

9.4 out of 10
Exceptional
(8 reviews)
  • Golf view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Room

In-room safe, desk, soundproofing, iron/ironing board

Resort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Resort Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Gold Coast

Located in Carrara, Mercure Gold Coast Resort is adjacent to Palm Meadows Golf Course and a short drive from other popular attractions like Surfers Paradise Beach. This 292-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Palm Meadows Golf Course - 3 min walk - 0.2 miles
  • Reach Out for Christ - 14 min walk - 0.8 miles
  • Carrara Markets - 2 min drive - 1.2 miles
  • Lakelands Golf Club - 3 min drive - 1.2 miles
  • Emerald Lakes Golf Club - 4 min drive - 2.4 miles

Getting around

  • Nerang Train Station - 7 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 29 min drive

Restaurants

  • ‪Bar Leo - ‬10 min drive
  • ‪Le Vintage Boutique Cafe - ‬6 min drive
  • ‪Churro Cafe - ‬3 min drive
  • ‪KFC - ‬8 min drive
  • ‪Cafe Carrara - ‬2 min drive

About this property

Mercure Gold Coast Resort

Guests of Mercure Gold Coast Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this spa hotel include a gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 50-inch LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries. Balconies or patios, coffee makers, and safes are also standard. Housekeeping is available on request.
2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cart
  • The Green Bar
  • The Green Dining

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,097 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • 8 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 3 2026 to March 14 2026 (dates subject to change):
  • One of the swimming pools
The property will be renovating from March 3 2026 to March 14 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 45.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Frequently asked questions

Are free cancellation options available at Mercure Gold Coast Resort?

Mercure Gold Coast Resort offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Mercure Gold Coast Resort?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Mercure Gold Coast Resort on Mar 31, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mercure Gold Coast Resort?

This hotel is situated in Carrara, just steps from Palm Meadows Golf Course. You'll also find The Star Gold Coast and Robina Town Centre within a short drive.

Is parking available on site at Mercure Gold Coast Resort?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Mercure Gold Coast Resort?

There is a full-service spa available for guests to enjoy and services include Swedish massages, body wraps, and aromatherapy.

Does Mercure Gold Coast Resort have a casino on the premises?

No, Mercure Gold Coast Resort doesn't have a casino.

Will I find an indoor pool at Mercure Gold Coast Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. Note though that pool facilities will be unavailable from March 3 2026 until March 14 2026 (subject to change).

Is Mercure Gold Coast Resort a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Mercure Gold Coast Resort?

Yes, guests can enjoy a spa tub at this hotel.

Does Mercure Gold Coast Resort have a restaurant that serves breakfast?

Yes, Mercure Gold Coast Resort serves buffet breakfast for a surcharge each morning at The Green Dining.

Does Mercure Gold Coast Resort allow pets to stay for free?

No, pets aren't allowed at Mercure Gold Coast Resort though service animals are welcome.

Are there connecting rooms at Mercure Gold Coast Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Mercure Gold Coast Resort?

The closest major airport to Mercure Gold Coast Resort is Coolangatta Airport (OOL), which is 18.7 mi away (29 minutes by car).

Are there rooms with balconies at Mercure Gold Coast Resort?

Yes, every guestroom at Mercure Gold Coast Resort comes with a balcony with some featuring garden or golf course views.

Does Mercure Gold Coast Resort have a wedding venue on site?

Take advantage of the wedding venue at Mercure Gold Coast Resort if you plan to say "I do" during your trip.

Mercure Gold Coast Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Stayed 2 nights in Dec 2025

10/10 Excellent

Amelia

Stayed 1 night in Dec 2025

10/10 Excellent

Arashdeep Kaur

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and beautiful as shown on pictures.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chandana Denon, NARRE WARREN SOUTH

Liked: Amenities
All good and satisfying with the service
Stayed 5 nights in Nov 2025

8/10 Good

angela

Stayed 6 nights in Nov 2025

10/10 Excellent

Younes

Stayed 2 nights in Nov 2025

8/10 Good

Philip

Stayed 1 night in Nov 2025

10/10 Excellent

KEVIN

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room and staff were great Thank you. Yet the food was very poor, not even 1 star rating, plus far far too over priced for what was given and was not fresh. Sorry. Just the truth.
Stayed 1 night in Nov 2025

8/10 Good

Ilan

Liked: Cleanliness
Clean room. Beds are far too soft.
Stayed 1 night in Nov 2025

8/10 Good

Paula

Stayed 1 night in Nov 2025

6/10 Okay

TEMARII

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, pool, and food.
Stayed 2 nights in Nov 2025

8/10 Good

Rakesh

Stayed 1 night in Nov 2025

10/10 Excellent

Tokuzo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly and polite workers
Stayed 4 nights in Oct 2025

2/10 Terrible

Jennifer

Liked: Cleanliness, amenities
The room was not the one I booked, it was supposed to have a view of Palm Meadows Golf Course, It had a view of the hotel footpath, they attempted to move us to a room which had a partial view with two queen beds I booked one with king bed so we did not move, Sophie at reception said I could cancel and find another hotel !!!!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Johan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for work
Stayed 2 nights in Oct 2025

6/10 Okay

Alexandra

Disliked: Property conditions & facilities
As soon as I entered my room there was a strong musty, mouldy smell. Obviously after a while you didn't notice it but it was still there. There was mould somewhere, you just couldn't see it. Luckily I had a balcony so I could leave the glass door open and let fresh air in. Every time I came back to my room, that smell was very strong. Mould is very toxic and this room, and any others like it should be completely stripped out and refurbished. Also, I had no assistance offered with my luggage to drag it to the room which was surprising. Maybe I should have asked for it, but to be honest, these little things are what are usually offered without having to ask for them. There's no room service available, when I arrived, I was exhausted but had to go and collect my dinner. I appreciate it's a big complex with lots of separate accommodation buildings, but other similarly laid out resorts offer room service. Overall for the price per night I was very disappointed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kym

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry Service was essentially non existant. Over the 3 nights/days, not once was the room cleaned and guests would need to help themselves to the open Staff Only room for spare towels etc. Although each block of Units are 3 storey, there are no lifts, just 31 steps up and 31 steps down if staying on L3. I was unaware of this prior to booking. At no stage did I complain as we were only in for 3 days and the accommodation and bar were really good. Car parking underground and plenty of room for larger vehicles provided no higher than 2.2m.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenitiesm
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, BARGARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and the resort has plenty to offer. The only negative was Room 3101 was musty an the carpet felt damp. The AC is an evaporative system an seemed to struggle in the humidity. Other than this, the room was spacious and clean. We recommend and would stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Luke

Stayed 8 nights in Sep 2025

10/10 Excellent

Christine

Stayed 1 night in Oct 2025

8/10 Good

Kelvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location is ideal but the hotel have a motel vibe
Stayed 1 night in Oct 2025

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