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Stipp Hotel Gisenyi

3.5 star property
Hotel in Gisenyi with a full-service spa and a fitness center

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Photo gallery for Stipp Hotel Gisenyi

Property grounds
Dining
Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Standard Double or Twin Room | Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
311 Avenue de la Comiche, P.O.Box 2834, Gisenyi
  • Place, Rwanda Tourism University College
    ‪2 min walk‬
  • Place, Gisenyi Beach
    ‪12 min walk‬
  • Place, Université Libre de Kigali
    ‪13 min walk‬
  • Airport, Goma (GOM)
    ‪7 min drive‬

Room options

Single Room

  • Sleeps 1
  • 1 Twin Bed

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Suite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Gisenyi

Stipp Hotel Gisenyi places you next to Rwanda Tourism University College and within a 10-minute walk of Kivu Lake. This 30-room, 3.5-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Rwanda Tourism University College - 2 min walk - 0.1 miles
  • Gisenyi Beach - 12 min walk - 0.7 miles
  • Université Libre de Kigali - 13 min walk - 0.7 miles
  • Nyamyumba Hot Springs - 9 min drive - 5.6 miles
  • Parc National des Virunga - 10 min drive - 6.7 miles

Restaurants

  • ‪Kivu Resto - ‬3 min drive
  • ‪Caritas Hotel - ‬20 min walk
  • ‪Restaurant Chalet - ‬7 min drive
  • ‪Migano Cafe - ‬12 min walk
  • ‪Steven shop - ‬4 min drive

About this property

Stipp Hotel Gisenyi

Hotel in Gisenyi with a full-service spa and a fitness center
Guests of Stipp Hotel Gisenyi enjoy a full-service spa, an outdoor pool, and a gym. There's free parking if you drive. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a conference center.
Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include minibars, electric kettles, and safes.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Property is also known as

Stipp Gisenyi
Stipp Hotel Gisenyi
Stipp Hotel
Stipp Hotel Gisenyi Hotel
Stipp Hotel Gisenyi Gisenyi
Stipp Hotel Gisenyi Hotel Gisenyi

Frequently asked questions

Is a free cancellation option available at Stipp Hotel Gisenyi?

Stipp Hotel Gisenyi provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Stipp Hotel Gisenyi?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Stipp Hotel Gisenyi on Dec 29, 2025 start from $90.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Stipp Hotel Gisenyi?

This hotel is located in Gisenyi, a short 5-minute walk from Kivu Lake and also 14 minutes on foot from Gisenyi Beach. Nyamyumba Hot Springs is also within a driving distance of 4.9 mi.

Is parking available on site at Stipp Hotel Gisenyi?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Stipp Hotel Gisenyi?

There is a full-service spa available for guests to enjoy and services include massages.

Does Stipp Hotel Gisenyi include a casino at the property?

No, Stipp Hotel Gisenyi doesn't have a casino.

Will I find an indoor pool at Stipp Hotel Gisenyi?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Stipp Hotel Gisenyi?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Stipp Hotel Gisenyi?

No, but guests can enjoy a sauna at this hotel.

Does Stipp Hotel Gisenyi feature a restaurant that includes a breakfast menu?

No, Stipp Hotel Gisenyi doesn't have a restaurant that serves breakfast.

Will Stipp Hotel Gisenyi allow pets to stay free of charge?

No, pets aren't allowed at Stipp Hotel Gisenyi.

Does Stipp Hotel Gisenyi have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Stipp Hotel Gisenyi?

No, you won't find guestrooms with balconies at Stipp Hotel Gisenyi.

Stipp Hotel Gisenyi Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Stayed 2 nights in Jun 2024

10/10 Excellent

Bonitus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Would recommend to others
Stayed 1 night in Sep 2023

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveler

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Higiene in this hotel is next to none, the hallways smell like dirty bathrooms, as well as the rooms. We found bugs on our beds. And the breakfast was horrible. The staff made me a receipt attached to two wrong payments made by different cards which I have no idea who’s they are. The bathrooms were so filthy we did not even use them. Even after asking for it to be cleaned We had a horrible time in these facilities, unfortunately. Never going there again. Not worth it.
Stayed 1 night in Dec 2019

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service

There are better options in the area

I've stayed in Gisenyi several times and i've tried some of the other hotels in the area. So this is mostly a comparison with what else Gisenyi has to offer. I stayed one night. This hotel has some great amenities like a gym (I did not see it), Pool, and Sauna. They are also very close to the border with DRC. However, I would argue that it isn't worth the price. This hotel is outdated. The room I stayed in was quite tight, and the bathroom very small. Though the bed was nice and the balcony was great. The breakfast was meh, mostly the breakfast foods were not well presented and the table cloths were not clean. Bigger than that, the hotel did not seem to know how to verify my payment through hotels.com. They accused me of not paying and threatened to call the police. I asked them multiple times including the time they knocked on my door at 9pm, to please call hotels.com. The first thing I did was email them my reservation confirmation. While they continued to say that I had not paid. I found them to be very rude, unprofessional, and accusatory. In the end, I called hotels.com and hotels.com called the hotel to confirm the payment. I could not recommend this hotel again. There are many better hotels at a cheaper or equal price point.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel vieillot et chambres pas au niveau

Hotel tres bien situe avec beau jardin mais dans un etat deplorable. Chambres vieillotes, pas d’insonorisation, pas de prises fonctionnels pour recharger appareils électroniques, peu ou pas de wifi dans les chambres, et personnel peu à l’écoute.
Stayed 2 nights in Jun 2023

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