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Le Grand Hôtel & Spa et son Chalet

4.0 star property
Mountain ski retreat with 3 restaurants and full-service spa

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Photo gallery for Le Grand Hôtel & Spa et son Chalet

Terrace/patio
Daily buffet breakfast (EUR 22 per person)
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
3 restaurants, lunch, dinner served; local cuisine
Desk, soundproofing, free cribs/infant beds, free WiFi

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Gym
  • Pool
  • Spa

Explore the area

Map
Place du Tilleul - 17/19, rue Charles-de-Gaulle, Gerardmer, Vosges, 88400
  • Gerardmer Ski Resort
    ‪1 min walk‬
  • Lac de Gérardmer
    ‪8 min walk‬
  • La Mauselaine
    ‪3 min drive‬

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Room options

Deluxe Room (Park)

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Room (Park)

  • Sleeps 3
  • 1 Double Bed

Superior Room (Village)

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Gerardmer

Le Grand Hôtel & Spa et son Chalet places you next to Gerardmer Ski Resort and Ballons des Vosges Nature Park. This 76-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Gerardmer Ski Resort - 1 min walk - 0.0 miles
  • Jardin de Berchigranges - 2 min walk - 0.1 miles
  • Gérardmer Casino - 6 min walk - 0.4 miles
  • Lac de Gérardmer - 8 min walk - 0.4 miles
  • La Mauselaine - 3 min drive - 1.3 miles

Getting around

  • Laveline-devant-Bruyères Station - 24 min drive

Restaurants

  • ‪L'Hors du Temps - ‬6 min walk
  • ‪La P'tite Sophie - ‬3 min walk
  • ‪Le Grizzly - ‬2 min walk
  • ‪Le Bistro Burger - ‬4 min walk
  • ‪Le Neptune - ‬6 min walk

About this property

Le Grand Hôtel & Spa et son Chalet

Mountain ski retreat with 3 restaurants and full-service spa
At Le Grand Hôtel & Spa et son Chalet, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking and a free ski shuttle. A multilingual staff is on hand to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, and bathrobes. Desks are also available.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, French, German, Spanish

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  • Spa
  • Parking included
9.4 out of 10, Exceptional, 191 reviews
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Aug 1 - Aug 2
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • L'Assiette du Coq à l'Ane
  • Le Grand Cerf
  • Le Pavillon Pétrus

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • This property welcomes pets for EUR 20 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 4:00 PM
  • Check-out: 11:30 AM
Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Grand et son Chalet
Le Grand et son Chalet Gerardmer
Le Grand Hôtel et son Chalet
Le Grand Hôtel et son Chalet Gerardmer
Grand Hôtel son Chalet Gerardmer
Grand Hôtel son Chalet
Le Grand Hôtel Spa et son Chalet
Le & Spa Et Son Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel
Le Grand Hôtel & Spa et son Chalet Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel Gerardmer

Frequently asked questions

Is free cancellation available at Le Grand Hôtel & Spa et son Chalet?

Le Grand Hôtel & Spa et son Chalet provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do around Le Grand Hôtel & Spa et son Chalet?

This hotel is located in Gerardmer, just steps from Gerardmer Ski Resort and Jardin de Berchigranges, and within a short walk of Lac de Gérardmer. You'll also find Ballons des Vosges Nature Park and Gérardmer Casino less than a mile away.

Is there parking available at Le Grand Hôtel & Spa et son Chalet?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Le Grand Hôtel & Spa et son Chalet?

There is a full-service spa available for guests to enjoy and services include body wraps and couples treatments.

Does Le Grand Hôtel & Spa et son Chalet feature a casino at the property?

No, Le Grand Hôtel & Spa et son Chalet doesn't have a casino.

Will I find an indoor pool at Le Grand Hôtel & Spa et son Chalet?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Le Grand Hôtel & Spa et son Chalet?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Does Le Grand Hôtel & Spa et son Chalet have a hot tub?

Yes, this hotel has a spa tub.

Does Le Grand Hôtel & Spa et son Chalet have a restaurant with a breakfast menu?

Yes, Le Grand Hôtel & Spa et son Chalet has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Le Grand Hôtel & Spa et son Chalet allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Le Grand Hôtel & Spa et son Chalet for a fee of EUR 20 per pet, per day.

Are there connecting rooms at Le Grand Hôtel & Spa et son Chalet?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Le Grand Hôtel & Spa et son Chalet?

Yes, some guestrooms at Le Grand Hôtel & Spa et son Chalet offer a balcony and may feature park views.

Does Le Grand Hôtel & Spa et son Chalet offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Le Grand Hôtel & Spa et son Chalet.

Le Grand Hôtel & Spa et son Chalet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 98 reviews
Rating 8 - Good. 35 out of 98 reviews
Rating 6 - Okay. 11 out of 98 reviews
Rating 4 - Poor. 3 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Raisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relax

Great spa, professional staff and nice restaurants.
Stayed 1 night in Oct 2017

10/10 Excellent

Julian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

Stayed one night only to break long drive. Beautifully maintained grounds and hotel. Room was spacious and comfortable. Would have liked to stay longer to see more of town and surrounding countryside - maybe another time.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

2/10 Terrible

Renaud

Stayed 1 night in Feb 2022

10/10 Excellent

Doriane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

CLARISSE, Longlaville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
C’est la quatrième fois que nous nous rendons dans cet établissement. Accueil chaleureux établissement digne d’un quatre étoiles. Chambre propre cosy et bien insonorisée . La piscine et les commodités sont vraiment au top. Très bon petit déjeuner copieux. Les : la situation centrale, l’accueil, Piscine intérieure chauffée et très propre unité. Les moins : wi-fi à revoir. Qui saute régulièrement utilisable uniquement dans la chambre et le bar de l’hôtel. Dès lors on se rend à la piscine ou sur les terrasses c’est terminé. La grande déception cette année est l’un des trois restaurant le coq à l’Ane qui perd de sa prestance notamment au niveau du choix des repas : plus de menu au choix si vous n’êtes pas en demi-pension. Qualité moyenne. Le service et l’accueil sont déplorables. très peu de sourire la jeune fille qui était déjà l’année dernière n’est toujours pas sympathique. On a franchement l’air de l’ennuyer. Les repas servis vite fait les uns après les autres…expédié en 45 minutes c’est bien dommage pour la réputation de l’hôtel !! Beaucoup de couples autour de nous pensaient exactement la même chose et été aussi déçu que nous. heureusement que le Grand cerf reste toujours très bon. !!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Aurélie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escapade au Grand Hôtel & Spa

Superbe hôtel, piscines (dont la piscine extérieure chauffée, un délice !), belle grande chambre moderne, restaurants... et un service très pro. Le tout dans un écrin de verdure en plein centre de Gerardmer. C'est un peu cher, certes, mais ça se justifie. 9/10 !
Stayed 3 nights in Aug 2020

10/10 Excellent

Christophe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Séjour agréable avec tous les services souhaités !
Stayed 2 nights in Aug 2020

10/10 Excellent

IRIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

EMMA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort

Dommage

Magnifique hôtel avec de belles prestations. Par contre très déçu par le service. Les employés de l hôtel ne savent pas ce que le mot service veut dire et c est dommage car cela gâche tout le reste
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
belle piscine intérieur mais eua tres froide a l exterieur malgré les 40 degres!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juste parfait……………………………………………………………………………………………………………………….
Stayed 2 nights in Jun 2019

8/10 Good

Jean-François

Liked: Cleanliness, staff & service, room comfort

j'ai beaucoup apprécié le spa et la piscine

Petit déjeuné moyen sur les trois jours, il a toujours manqué quelque chose. Restaurant du coq à l'âne rapport qualité-prix moyen.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Thérèse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Lauriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent en tous points

Nous avions réservé une nuit dans le cadre d'une Smartbox. Excellent hôtel, service impeccable & personnel très agréable. Localisation parfaite, nous reviendrons !
Stayed 1 night in Dec 2018

2/10 Terrible

Julien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel accueillant, chambre très confortable personnel à l'écoute du client
Stayed 1 night in Sep 2018

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