The George Penang By The Crest Collection

4.0 star property
Colonial hotel with a 24-hour fitness center and a steam room
VIP Access

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Photo gallery for The George Penang By The Crest Collection

Enter a stylish lobby with a polished corridor, seating area, and glass display cases.
Experience the tranquil atmosphere of The George's central atrium, surrounded by balconies and a sparkling pool.
Relax in a comfortable room with a sofa, table, and chair, offering a city view.
Enjoy a rooftop retreat with a seating area and views of the surrounding cityscape.
Experience the grandeur of The George, a historic building with a classic architectural style, featuring a prominent entrance and large windows.

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
138 Jalan Penang, Georgetown, George Town, 10100
  • KOMTAR
    ‪10 min walk‬
  • Pinang Peranakan Mansion
    ‪14 min walk‬
  • Gurney Drive
    ‪2 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
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Room options

Governor Twin

  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Governor King

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Heritage Suite)

  • 958 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Room (Premier Deluxe Queen)

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (Colonial Suite)

  • 1066 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Pearl Suite without balcony

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premier Executive Suite

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Pearl Suite with balcony

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Twin Room

  • 407 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 407 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Triple Room

  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Heritage Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Premier Executive Suite

  • Sleeps 2
  • 1 King Bed

Colonial Suite

  • Sleeps 2
  • 1 King Bed

Executive Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Premier Deluxe Queen Room

  • Sleeps 4
  • 2 Queen Beds

Pearl Suite Without Balcony

  • Sleeps 2
  • 1 King Bed

Governor Twin

  • Sleeps 2
  • 2 Twin Beds

Pearl Suite With Balcony

  • Sleeps 2
  • 1 King Bed

Governor King

  • Sleeps 2
  • 1 King Bed

About the neighborhood

George Town

Located in Downtown George Town within a short walk of KOMTAR, The George Penang By The Crest Collection is within a mile (2 km) of other popular sights such as Gurney Drive. This 4-star hotel has 92 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.2 miles
  • KOMTAR - 10 min walk - 0.6 miles
  • Pinang Peranakan Mansion - 14 min walk - 0.8 miles
  • Penang Times Square - 14 min walk - 0.8 miles
  • Gurney Drive - 2 min drive - 1.5 miles

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Hon Kei Food Corner 漢記 - ‬2 min walk
  • ‪Toh Soon Cafe - ‬2 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Foong Wei Heong Restaurant Sdn. Bhd - ‬2 min walk
  • ‪Nasi Kandar Line Clear - ‬2 min walk

About this property

The George Penang By The Crest Collection

Colonial hotel with a 24-hour fitness center and a steam room
Built in 2022, the brand new The George Penang By The Crest Collection offers an outdoor pool, a 24-hour gym, and a steam room. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include meeting rooms and a garden.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and toothbrushes and toothpaste. Electric kettles, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 48.60 for adults and MYR 48.60 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (68 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2022
  • Colonial architecture
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • Destination fee: MYR 3 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 48.60 for adults and MYR 48.60 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

The George Penang By The Crest Collection Hotel
The George Penang By The Crest Collection George Town
The George Penang By The Crest Collection Hotel George Town

Frequently asked questions

Is free cancellation available at The George Penang By The Crest Collection?

The George Penang By The Crest Collection offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to do close to The George Penang By The Crest Collection?

This hotel is situated in Downtown George Town, just steps from Georgetown UNESCO Historic Site and Pasar Chowrasta, and within a short walk of Cheong Fatt Tze Mansion. You'll also find KOMTAR and Gurney Drive within a short drive.

Is parking available on site at The George Penang By The Crest Collection?

Yes, secured self parking is offered for free at the hotel.

Does The George Penang By The Crest Collection have a casino on the premises?

No, The George Penang By The Crest Collection doesn't have a casino.

Will I find an indoor pool at The George Penang By The Crest Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The George Penang By The Crest Collection?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does The George Penang By The Crest Collection have a hot tub?

No, but this hotel does have a steam room.

Does The George Penang By The Crest Collection feature a restaurant that includes a breakfast menu?

Yes, The George Penang By The Crest Collection serves buffet breakfast each morning for a surcharge from its restaurant.

Will The George Penang By The Crest Collection allow pets to stay free of charge?

No, pets and service animals aren't allowed at The George Penang By The Crest Collection.

Does The George Penang By The Crest Collection have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The George Penang By The Crest Collection?

The closest major airport to The George Penang By The Crest Collection is Penang Intl. Airport (PEN), which is 11.4 mi away (28 minutes by car).

Are there rooms with balconies at The George Penang By The Crest Collection?

No, there aren't any guestrooms with balconies at The George Penang By The Crest Collection.

The George Penang By The Crest Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yu-An Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Feb 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
Stayed 3 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ALI

Stayed 4 nights in Jan 2025

6/10 Okay

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud noises kept us up every night

We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Vichi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was very satisfied about this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Davis

Stayed 2 nights in Oct 2024

10/10 Excellent

CORY

Traveled with partner
Liked: Property conditions & facilities
Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Stayed 6 nights in Nov 2024

10/10 Excellent

PUI SHUEN

Stayed 3 nights in Aug 2024

8/10 Good

Michiru

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Aug 2024

4/10 Poor

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location but loud music ruined the stay

The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

shirin

Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Paul

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness

Disappointing

Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Stayed 4 nights in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in George Town

Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

HAO

Stayed 3 nights in May 2024

8/10 Good

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

ASHLEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good in all areas

The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with group

Nice location

Nice location - All famous restaurants are in walking distance. However, the room , especially the bedroom, was having moldy smell, even we turned the aircon on. The smell should come from the pillows or the mattress.
Stayed 3 nights in Apr 2025

8/10 Good

HSI HSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Osman

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

YOSHIHISA

Business traveler
Stayed 2 nights in Mar 2025

10/10 Excellent

Karl Simon

Stayed 13 nights in Feb 2025