The George Penang By The Crest Collection

4.0 star property
VIP Access

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Photo gallery for The George Penang By The Crest Collection

Outdoor pool
Property video
Lobby
Arcade
Premium bedding, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
138 Jalan Penang, Georgetown, George Town, 10100
  • Place, Georgetown UNESCO Historic Site
    ‪3 min walk‬
  • Place, Cheong Fatt Tze Mansion
    ‪3 min walk‬
  • Place, KOMTAR
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed (Executive)

8.0 out of 10
Very good
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Twin Room (Executive)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 407 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Room (Governor)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Governor Twin

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite (Heritage)

  • City view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite (Colonial Suite)

  • City view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Queen Beds (Premier)

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Premier Executive Suite

  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Pearl Suite without balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Twin Room

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Pearl Suite with balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Triple Room (Deluxe)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Deluxe King Room

  • Sleeps 2
  • Free WiFi

Executive Deluxe King Room

  • Sleeps 2
  • Free WiFi

Premier Executive Suite

  • Sleeps 2
  • Free WiFi

About the neighborhood

George Town

Located in Downtown George Town within a short walk of KOMTAR, The George Penang By The Crest Collection is within a mile (2 km) of other popular sights such as Gurney Drive. This 4-star hotel has 92 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.2 miles
  • Cheong Fatt Tze Mansion - 3 min walk - 0.2 miles
  • Pasar Chowrasta - 3 min walk - 0.2 miles
  • KOMTAR - 10 min walk - 0.6 miles
  • Padang Kota Lama - 12 min walk - 0.7 miles

Getting around

  • Penang Sentral - 31 min drive
  • Penang Intl. Airport (PEN) - 30 min drive

Restaurants

  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪Hon Kei Food Corner 漢記 - ‬2 min walk
  • ‪Nasi Kandar Line Clear - ‬2 min walk
  • ‪Forest Cloud Experience Store - ‬1 min walk
  • ‪Goh Swee Kee Restaurant (吳瑞記菜館) - ‬2 min walk

About this property

The George Penang By The Crest Collection

Built in 2022, the brand new The George Penang By The Crest Collection offers an outdoor pool, a 24-hour gym, and a steam room. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include meeting rooms and a garden.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and toothbrushes and toothpaste. Electric kettles, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 50 for adults and MYR 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (68 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Built in 2022
  • Colonial architecture
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 50 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

The George Penang By The Crest Collection Hotel
The George Penang By The Crest Collection George Town
The George Penang By The Crest Collection Hotel George Town

Frequently asked questions

Is free cancellation available at The George Penang By The Crest Collection?

The George Penang By The Crest Collection offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The George Penang By The Crest Collection?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at The George Penang By The Crest Collection on Jul 1, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The George Penang By The Crest Collection?

This hotel is situated in Downtown George Town, just steps from Georgetown UNESCO Historic Site and Pasar Chowrasta, and within a short walk of Cheong Fatt Tze Mansion. You'll also find KOMTAR and Gurney Drive within a short drive.

Will I be able to park at The George Penang By The Crest Collection?

Yes, secured self parking is offered for free at the hotel.

Does The George Penang By The Crest Collection have a casino on the premises?

No, The George Penang By The Crest Collection doesn't have a casino.

Will I find an indoor pool at The George Penang By The Crest Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The George Penang By The Crest Collection?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at The George Penang By The Crest Collection?

No, but guests can enjoy a steam room at this hotel.

Does The George Penang By The Crest Collection feature a restaurant that includes a breakfast menu?

Yes, The George Penang By The Crest Collection serves buffet breakfast each morning for a surcharge from its restaurant.

Will The George Penang By The Crest Collection allow pets to stay free of charge?

No, pets and service animals aren't allowed at The George Penang By The Crest Collection.

Are there connecting rooms at The George Penang By The Crest Collection?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The George Penang By The Crest Collection?

The closest major airport to The George Penang By The Crest Collection is Penang Intl. Airport (PEN), which is 11.4 mi away (30 minutes by car).

Can I book a room with a balcony at The George Penang By The Crest Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and pool views.

The George Penang By The Crest Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 78 reviews
Rating 8 - Good. 17 out of 78 reviews
Rating 6 - Okay. 5 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dr Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is very convenient. Hotel is well placed and very comfortable
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Chun Hao

Liked: Cleanliness, staff & service, property conditions & facilities
The location is central & the room is great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool! Great location
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Cilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property is central, staff is friendly, quiet ambiance in the lobby area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amrita

Liked: Cleanliness, amenities, property conditions & facilities
Great room, central location and friendly staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Great location, proximity to many food options
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, amenities
The room was clean, staff very helpful, the AC is decent and the hotel location was central
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is generally good. Near the Chowprasta Market and Lebuh Keng Kwee street food. Within walking distance to Armenian St and Cannon St. Many food options nearby. The only downside was the room cleaning was only completed around 2 to 3pm. There were 2 days which I came back after lunch and the rooms were not made up yet.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Love the stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Very helpful friendly. We was disappointed morning breakfast. In the picture before booking the picture looked very colourful. Its not for western countries. Breakfast is specially made for Chinese guests.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was great and staff very good. The safe was too low and dark.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel that's not pretentious and has a nice touch of local heritage history. The staff is friendly.        
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jialu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good high end hotel in the center of Penang, polite staff, nice pool. In the evening there are not that many people in the pool so very enjoyable
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in great location

First time staying here and am very glad I did. Not only it’s an awesome hotel with great service, spacious room, bidet toilet but its location is very good. Lots of places are within walking distance
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Vichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was very satisfied about this hotel.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful heritage hotel in a great location. The room was a great size but it was a bit tired.
Stayed 4 nights in Jul 2025
Verified

2/10 Terrible

Kelvin Lillian

Disliked: Property conditions & facilities
Air con spoilt. Room was not changed until I approach the reception
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel . In the heart of the old city. You can do most things on foot. Staff is great , pool is nice and the room was fantastic.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Yu-An Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

John

Liked: Amenities
Disliked: Cleanliness
Filthy room, sheets smelled of mould. We left the same night and switched to a different hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CORY

Liked: Property conditions & facilities
Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
Street view
Balcony
Bedroom
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Virginia W C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again
Stayed 6 nights in Jul 2024