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The George Penang By The Crest Collection

4.0 star property
Colonial hotel with a 24-hour fitness center and an outdoor pool
VIP Access

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Photo gallery for The George Penang By The Crest Collection

Outdoor pool
Property video
Premium bedding, in-room safe, individually decorated
Arcade
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
138 Jalan Penang, Georgetown, George Town, 10100
  • Place, Georgetown UNESCO Historic Site
    ‪3 min walk‬
  • Place, Cheong Fatt Tze Mansion
    ‪3 min walk‬
  • Place, KOMTAR
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed (Executive)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Executive)

8.0 out of 10
Very good
(1 review)
  • City view
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Executive)

Deluxe Twin Room (Executive) | Premium bedding, in-room safe, individually decorated

Deluxe Twin Room (Executive)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 407 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Governor)

Superior Room (Governor) | Premium bedding, in-room safe, individually decorated

Superior Room (Governor)

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Governor Twin

Governor Twin | Premium bedding, in-room safe, individually decorated

Governor Twin

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Heritage)

Suite (Heritage) | Premium bedding, in-room safe, individually decorated

Suite (Heritage)

  • City view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Colonial Suite)

Suite (Colonial Suite) | Premium bedding, in-room safe, individually decorated

Suite (Colonial Suite)

  • City view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Premier)

Deluxe Room, 2 Queen Beds (Premier) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Premier)

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Executive Suite

Premier Executive Suite | Premium bedding, in-room safe, individually decorated

Premier Executive Suite

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pearl Suite without balcony

Pearl Suite without balcony | Premium bedding, in-room safe, individually decorated

Pearl Suite without balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • City view
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Pearl Suite with balcony

Premium bedding, in-room safe, individually decorated

Pearl Suite with balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Triple Room (Deluxe)

Premium bedding, in-room safe, individually decorated

Executive Triple Room (Deluxe)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe King Room

Premium bedding, in-room safe, individually decorated

Deluxe King Room

  • Sleeps 2

View all photos for Executive Deluxe King Room

Premium bedding, in-room safe, individually decorated

Executive Deluxe King Room

  • Sleeps 2

View all photos for Premier Executive Suite

Premium bedding, in-room safe, individually decorated

Premier Executive Suite

  • Sleeps 2

View all photos for Governor Twin

Premium bedding, in-room safe, individually decorated

Governor Twin

  • Sleeps 2

View all photos for Colonial Suite

Premium bedding, in-room safe, individually decorated

Colonial Suite

  • Sleeps 2

View all photos for Heritage Suite

Premium bedding, in-room safe, individually decorated

Heritage Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 2

View all photos for Governor King

Premium bedding, in-room safe, individually decorated

Governor King

  • Sleeps 2

View all photos for Premier Deluxe Queen Room

Premium bedding, in-room safe, individually decorated

Premier Deluxe Queen Room

  • Sleeps 4

View all photos for Executive Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Executive Deluxe Twin Room

  • Sleeps 2

View all photos for Pearl Suite With Balcony

Premium bedding, in-room safe, individually decorated

Pearl Suite With Balcony

  • Sleeps 2

View all photos for Pearl Suite Without Balcony

Premium bedding, in-room safe, individually decorated

Pearl Suite Without Balcony

  • Sleeps 2

About the neighborhood

George Town

Located in Downtown George Town within a short walk of KOMTAR, The George Penang By The Crest Collection is within a mile (2 km) of other popular sights such as Gurney Drive. This 4-star hotel has 92 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.2 miles
  • Cheong Fatt Tze Mansion - 3 min walk - 0.2 miles
  • KOMTAR - 10 min walk - 0.6 miles
  • Padang Kota Lama - 12 min walk - 0.7 miles
  • Pinang Peranakan Mansion - 14 min walk - 0.8 miles

Getting around

  • Penang Sentral - 31 min drive
  • Penang Intl. Airport (PEN) - 30 min drive

Restaurants

  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪Hon Kei Food Corner 漢記 - ‬2 min walk
  • ‪Goh Swee Kee Restaurant (吳瑞記菜館) - ‬2 min walk
  • ‪Forest Cloud Experience Store - ‬1 min walk
  • ‪Nasi Kandar Line Clear - ‬2 min walk

About this property

The George Penang By The Crest Collection

Colonial hotel with a 24-hour fitness center and an outdoor pool
Built in 2022, the brand new The George Penang By The Crest Collection offers an outdoor pool, a 24-hour gym, and a steam room. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include meeting rooms and a garden.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and slippers. Electric kettles, safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 48.60 for adults and MYR 48.60 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (68 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2022
  • Colonial architecture
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 48.60 for adults and MYR 48.60 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

The George Penang By The Crest Collection Hotel
The George Penang By The Crest Collection George Town
The George Penang By The Crest Collection Hotel George Town

Frequently asked questions

Is free cancellation available at The George Penang By The Crest Collection?

The George Penang By The Crest Collection offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The George Penang By The Crest Collection?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at The George Penang By The Crest Collection on Feb 11, 2026 start from $156.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The George Penang By The Crest Collection?

This hotel is situated in Downtown George Town, just steps from Georgetown UNESCO Historic Site and Pasar Chowrasta, and within a short walk of Cheong Fatt Tze Mansion. You'll also find KOMTAR and Gurney Drive within a short drive.

Will I be able to park at The George Penang By The Crest Collection?

Yes, secured self parking is offered for free at the hotel.

Does The George Penang By The Crest Collection have a casino on the premises?

No, The George Penang By The Crest Collection doesn't have a casino.

Will I find an indoor pool at The George Penang By The Crest Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The George Penang By The Crest Collection?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The George Penang By The Crest Collection?

No, but this hotel does have a steam room.

Does The George Penang By The Crest Collection feature a restaurant that includes a breakfast menu?

Yes, The George Penang By The Crest Collection serves buffet breakfast each morning for a surcharge from its restaurant.

Will The George Penang By The Crest Collection allow pets to stay free of charge?

No, pets and service animals aren't allowed at The George Penang By The Crest Collection.

Are there connecting rooms at The George Penang By The Crest Collection?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The George Penang By The Crest Collection?

The closest major airport to The George Penang By The Crest Collection is Penang Intl. Airport (PEN), which is 11.4 mi away (30 minutes by car).

Can I book a room with a balcony at The George Penang By The Crest Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

The George Penang By The Crest Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 63 reviews
Rating 8 - Good. 13 out of 63 reviews
Rating 6 - Okay. 5 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Huong

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Found 3 cockroaches in the room upon arrival. Was moved to another room, but saw two more cockroaches the next day. The room had a damp smell, and there was a strong cooking odor in the lobby.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Jialu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good high end hotel in the center of Penang, polite staff, nice pool. In the evening there are not that many people in the pool so very enjoyable
Stayed 3 nights in Aug 2025

10/10 Excellent

Allan, BOCA RATON

Stayed 1 night in Sep 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Charity

Stayed 2 nights in Aug 2025

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful heritage hotel in a great location. The room was a great size but it was a bit tired.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
Street view
Balcony
Bedroom
Stayed 4 nights in Jun 2025

10/10 Excellent

Sanford

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel that's not pretentious and has a nice touch of local heritage history. The staff is friendly. 　　　　　　　
Stayed 3 nights in Jul 2025

8/10 Good

Jason E T

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Experience

Ok, smooth check-in & check-out. Make up room sign did not light up when room card is removed from slot, when we leave the room.
Stayed 5 nights in Jul 2025

10/10 Excellent

Chunyang

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away. The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown. Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable. We enjoyed staying at the hotel and will definitely rebook it next time.
Stayed 1 night in Jun 2025

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in great location

First time staying here and am very glad I did. Not only it’s an awesome hotel with great service, spacious room, bidet toilet but its location is very good. Lots of places are within walking distance
Stayed 3 nights in Jun 2025

10/10 Excellent

Eun Jung

Stayed 2 nights in Apr 2025

10/10 Excellent

Yu-An Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Feb 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
Stayed 3 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ALI

Stayed 4 nights in Jan 2025

6/10 Okay

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud noises kept us up every night

We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Vichi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was very satisfied about this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Davis

Stayed 2 nights in Oct 2024

10/10 Excellent

CORY

Traveled with partner
Liked: Property conditions & facilities
Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Stayed 6 nights in Nov 2024

10/10 Excellent

PUI SHUEN

Stayed 3 nights in Aug 2024

8/10 Good

Michiru

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024