Shangri-La Golden Sands, Penang

4.0 star property

Choose dates to view prices

Photo gallery for Shangri-La Golden Sands, Penang

Outdoor dining
Property amenity
Restaurant
An outdoor bar area with a tropical theme, including palm trees and potted plants.
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Place, Eden Parade Shopping Centre
    ‪2 min walk‬
  • Place, Ferringgi Beach
    ‪3 min walk‬
  • Place, Batu Feringghi Night Market
    ‪9 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪39 min drive‬

Room options

Executive Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(13 reviews)
  • Sea view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Room, 1 King Bed

7.4 out of 10
Good
(11 reviews)
  • Hill view
  • 387 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Room, 2 Twin Beds, Sea View

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Hill view
  • 387 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Executive Suite, 1 King Bed

  • Sea view
  • 771 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Superior twin Room

  • Sleeps 2
  • Free WiFi

Superior king Room

  • Sleeps 2
  • Free WiFi

Deluxe twin Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

George Town

Located in Batu Ferringhi within a 5-minute walk of Ferringgi Beach, Shangri-La Golden Sands, Penang is within a few miles (5 km) of other popular sights like Tropical Spice Garden. This 387-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a free water park.

What's nearby

  • Eden Parade Shopping Centre - 2 min walk - 0.1 miles
  • Ferringgi Beach - 3 min walk - 0.2 miles
  • Batu Feringghi Night Market - 9 min walk - 0.5 miles
  • Moonlight Bay - 2 min drive - 1.0 mile
  • Miami Beach - 3 min drive - 1.5 miles

Getting around

  • Penang Sentral - 55 min drive
  • Penang Intl. Airport (PEN) - 52 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Restaurant Power-Up - ‬2 min walk
  • ‪Sigi's Bar & Grill on The Beach - ‬8 min walk
  • ‪Boost Juice Bars @Holiday Inn Resort Penang - ‬1 min walk
  • ‪Pilot Stall Ferringgi Street - ‬2 min walk

About this property

Shangri-La Golden Sands, Penang

Shangri-La Golden Sands, Penang features a golf course, 2 outdoor pools, and a free water park. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this golf resort include a children's pool, a gym, and outdoor tennis courts.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include minibars, coffee makers, and safes.
Guests can play rounds at the 9-hole golf course and enjoy the facilities at the waterpark with waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.

Children under 4 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 84 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Children's pool
  • Ecotours
  • Free children's club
  • Free water park
  • Golf lessons
  • Health club
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 150 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 84 per person
  • Rollaway bed fee: MYR 150 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Is free cancellation available at Shangri-La Golden Sands, Penang?

Shangri-La Golden Sands, Penang offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Golden Sands, Penang?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Golden Sands, Penang on Jul 2, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Shangri-La Golden Sands, Penang?

This resort is situated in Batu Ferringhi, just steps from Ferringgi Beach and Eden Parade Shopping Centre, and within a short walk of Batu Feringghi Night Market. You'll also find Batu Ferringhi Beach and Tanjung Bungah Beach within a short drive.

Is parking available on site at Shangri-La Golden Sands, Penang?

Yes, self parking is offered for free at the resort. Wheelchair-accessible parking is also available for guests.

Does Shangri-La Golden Sands, Penang feature a casino on the premises?

No, Shangri-La Golden Sands, Penang doesn't have a casino.

Is there an indoor pool at Shangri-La Golden Sands, Penang?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Shangri-La Golden Sands, Penang a good place to stay for couples?

There are plenty of amenities for couples at this resort, including a restaurant, 2 outdoor pools, and a poolside bar.

Are there hot tubs at Shangri-La Golden Sands, Penang?

No, there isn't a spa tub at this resort.

Does Shangri-La Golden Sands, Penang have a restaurant with a breakfast menu?

Yes, Shangri-La Golden Sands, Penang serves continental breakfast each morning for a surcharge from its restaurant.

Does Shangri-La Golden Sands, Penang allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Golden Sands, Penang.

Are there connecting rooms at Shangri-La Golden Sands, Penang?

Yes, you can book connecting rooms at this resort for your group or family vacation.

How far is the airport from Shangri-La Golden Sands, Penang?

The closest major airport to Shangri-La Golden Sands, Penang is Penang Intl. Airport (PEN), which is 19.2 mi away (52 minutes by car).

Are there rooms with balconies that I can book at Shangri-La Golden Sands, Penang?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy sea and hill views.

Does Shangri-La Golden Sands, Penang offer wedding services?

There are wedding services available at Shangri-La Golden Sands, Penang if that's in your vacation plans.

Shangri-La Golden Sands, Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Franz

Child friendly hotel. Family had a great time.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bevan

Liked: Cleanliness
The breakfast buffet was a lovely surprise. It was extensive and offered a wide variety of international food.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Lots of pools, shame about the beech
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jynan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing from Beginning to end , staff & service amazing definitely will stay again 👍👍
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, the staff very courteous, nice deck chairs to enjoy the sea breeze and sounds of the ocean. Only short coming was the missing beach and ability to swim in the sea .
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and the staff was amazing. Also had a gluten free breakfast area and some good options for dinner, including gluten free pasta! There is almost zero beach access now though. We were disappointed by that.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mohd Asraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hayder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for family
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Imran

Disliked: Cleanliness, property conditions & facilities
The rooms are filthy and the entire resort is very old and tired. If you're coming to this part of penang, id recommend Park Royal. Avoid this place if your budget allows.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Yi Chieh

Pool is g
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Wasim

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, amenities were available, had some minor issues in our room and addressed immediately. Room service was also very responsive and available at all hours
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Siew

Liked: Cleanliness, property conditions & facilities
Room small for two let alone 3 persons. Very noisy hotel. Buffet average. Hot plates for cold food.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that the rooms facing the city have no balcony. We upgraded on check-in and had a lovely balcony looking over the pools and sea. The hotel wasn’t full so there were plenty of sunbeds and breakfast was quiet even at peak hour! Plenty of food choices and the staff were friendly. There is no beach access due to erosion but the grounds are fine and pools looked lovely. Plenty of places to eat and drink just outside the hotel so make sure you explore. Grabs are plentiful and it’s only a 10 min drive to the butterfly farm and Batik cultural factory.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have kids, this is where it’s at! There is a kids club 10-13.00 (chargeable at 30 MYR for 2 hours) and 14.00-18.00 (free), both of which have great activities - in the morning, there is a large soft play zone with giant slides, video games etc and in the afternoon, they do activities like cooking class, golf, flying kites, etc. Plus you have all the pools, splash area and beach water sports. The staff were warm, professional and keeping with the strong Shangri-La brand ! We would come back!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

NG

Liked: Cleanliness, staff & service, amenities
This hotel caters to families with young chidren. As such the staff does more like cotton candy, carolling on Christmas, giving complimentary cake to each room.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Siew Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
still good service though sad about the soil erosion of the beach
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Madalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Angela LaVette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Property is very clean and nice.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice balcony to sit out overlooking pools and sea, staff very welcoming and friendly. Grounds are spotless and very well kept. Pool towels everyday. Comfy sun loungers. Good restaurants nearby. Comfy beds, easy to sleep, good sized bathroom, lovely stay.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Johnny

The staff were friendly and their food was great. Overall a great experience but the hotel has seen its better days and needs some update.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice experience staying here
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Aimran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service top notch as always and great breakfast options!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Shankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have their breakfast. We did get a room overlooking the beach and pool
Stayed 1 night in Dec 2025