Mercure Penang Beach

4.0 star property
Family-friendly beachfront location with outdoor pool

Choose dates to view prices

Photo gallery for Mercure Penang Beach

Sports facility
Exterior
Point of interest
On the beach
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
505, Jalan Tanjung Bungah, George Town, Penang, 11200
  • Gurney Drive
  • Gurney Plaza
    ‪3 min drive‬
  • KOMTAR
    ‪8 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪25 min drive‬

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Room options

Superior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds

  • Hill view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, 2 Twin Beds, Ocean View

  • Ocean view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

George Town

Located in Tanjung Bungah, Mercure Penang Beach is 2.3 mi (3.6 km) from Gurney Plaza and within a 10-minute drive of other popular attractions like Arulmigu Balathandayuthapani Temple. This 220-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Gurney Plaza - 3 min drive - 2.2 miles
  • Arulmigu Balathandayuthapani Temple - 5 min drive - 2.6 miles
  • KOMTAR - 8 min drive - 4.5 miles
  • Ferringgi Beach - 8 min drive - 5.7 miles
  • Penang Hill - 17 min drive - 7.1 miles

Getting around

  • Tasek Gelugor Station - 42 min drive
  • Penang Intl. Airport (PEN) - 40 min drive

Restaurants

  • ‪Viva Local Food Haven - ‬6 min walk
  • ‪Taiba Shawerma - ‬6 min walk
  • ‪Pang Seafood - ‬3 min walk
  • ‪Viva Japanese Restaurant - ‬7 min walk
  • ‪Lao Hakka Restaurant - ‬4 min walk

About this property

Mercure Penang Beach

Family-friendly beachfront location with outdoor pool
Mercure Penang Beach features an outdoor pool, a children's pool, and a gym. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, a terrace, and laundry facilities.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Minibars, coffee makers, and laptop-compatible safes are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 40 for adults and MYR 40 for children
  • A restaurant

Restaurants on site

  • The Ombak

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 106.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 40 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 106.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

Is a free cancellation option available at Mercure Penang Beach?

Mercure Penang Beach offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Mercure Penang Beach?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Mercure Penang Beach on May 26, 2025 start from $53.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mercure Penang Beach?

This hotel is situated in Tanjung Bungah within a short 19-minute walk of Straits Quay Mall and also 8 minutes on foot from Penang Avatar Secret Garden. You'll also find Gurney Drive and Gurney Plaza within a short drive.

Is there parking available at Mercure Penang Beach?

Yes, uncovered self parking is offered for free at the hotel.

Does Mercure Penang Beach feature a casino on the premises?

No, Mercure Penang Beach doesn't have a casino.

Will I find an indoor pool at Mercure Penang Beach?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Mercure Penang Beach good for couples?

Amenities that appeal to couples at this beachfront hotel include a minibar and slippers in each guestroom with some featuring ocean views.

Does Mercure Penang Beach have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Penang Beach have a restaurant with a breakfast menu?

Yes, Mercure Penang Beach serves buffet breakfast for a surcharge each morning at The Ombak.

Will Mercure Penang Beach allow pets to stay free of charge?

No, pets aren't allowed at Mercure Penang Beach.

Does Mercure Penang Beach have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mercure Penang Beach?

The closest major airport to Mercure Penang Beach is Penang Intl. Airport (PEN), which is 14.5 mi away (40 minutes by car).

Are there rooms with balconies at Mercure Penang Beach?

No, at Mercure Penang Beach, there aren't any guestrooms that list a balcony.

Mercure Penang Beach Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 204 out of 736 reviews
Rating 8 - Good. 328 out of 736 reviews
Rating 6 - Okay. 127 out of 736 reviews
Rating 4 - Poor. 42 out of 736 reviews
Rating 2 - Terrible. 35 out of 736 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel on the beach. Great breakfast .

Stayed 5 nights in Feb 2025

10/10 Excellent

Logendran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean view room was nice. Comfortable size room with all the amenities
Stayed 2 nights in Jan 2025

2/10 Terrible

Evonne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly appalling reservation receptionist phone service. Rang twice and put in hold for er leading to non-confirmation of my hotel reservation. Yet they taken out money from my credit card! Unreliable, highly not recommended to book anything at this hotel. Poor hotel staff training! Horrible experience!
Stayed 2 nights in Nov 2024

4/10 Poor

Timothy H

Business traveler
Disliked: Cleanliness, property conditions & facilities
Older Hotel that needs updating. Bathroom door rotten at the bottom and room very dusty
Stayed 1 night in Dec 2024

6/10 Okay

Noor

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and nice to stay for short time.
Stayed 2 nights in Nov 2024

6/10 Okay

MEI LIN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Housekeeping need to be improved. Therr are stain on pillow and bed sheet. Toilet roll not available. Didnt generate the receipt while i pay at property.
Stayed 2 nights in Nov 2024

8/10 Good

Simone

Nice property but dated.
Stayed 3 nights in Nov 2024

8/10 Good

K A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and convenient for small family. Beach right beside hotel allows my family to go to beach anytime easily.
Stayed 1 night in Sep 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff in the bar and housekeeping Other areas need more attention restaurant in particular Limited food choices. But lots of places to eat outside in walking distance. Beach in front of hotel good but could do with some more sunbeds and Matt's. Enjoyed the stay and would return with managed expectations
Stayed 9 nights in Sep 2024

10/10 Excellent

Hsiu Jiuan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was decent size. Great staff. Limited dining options around the hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

Yew Hooi

Traveled with family
Liked: Staff & service

Lack of room amenities

Room consider clean and comfort, outdoor parking are limited but hotel have indoor parking next to the building. One of the point like to share is lack of room amenities. The superior room (road view) do not have bathmat, no hand tower (but provide face tower) which i think are essential.
Stayed 1 night in Aug 2024

8/10 Good

Nur

Liked: Cleanliness, staff & service
-
Stayed 3 nights in Oct 2023

8/10 Good

Pak-Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Walter

Stayed 1 night in Jun 2024

8/10 Good

SOON LIN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, and great staff service at the counter. Over all it was a great stay and we enjoyed it. Walking distance to a nearby hawker centre. Our regular go to hotel in Penang.
Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near(ish) to George Town

Nice hotel on north coast of Penang. The pool was great. Quite far from George Town but only 20-25 minutes by bus. Bus stop was outside hotel. The hotel was a long way from the airport, so I recommend using the Grab app to get to the hotel. We also used Grab to get to Penang Hill and Kek Lok Si temple. The room was really nice and spacious. Breakfast was good.
Stayed 4 nights in May 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service

Great hotel but cramped bathroom

It's a nice hotel for the rate charged. Great service and nice location by the beach. Only complaint I have is the cramped bathroom. The door to the bathroom opens inwards and makes it very tight to move around in the bathroom. I don't understand why they don't have the door open outwards instead. The door frames will allow that.
Stayed 7 nights in Mar 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Penang

Nice hotel, right on a private beach! Very safe & quiet area serviced by good transportation options to get into downtown.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohamed, Male

Stayed 3 nights in Feb 2024

6/10 Okay

Leslie Philip, Flinders

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel is looking very tired. Vinyl clad couch in our room was split in many places. TV show options were very poor to say the least. Having said that the room staff were very good and the bed was comfy. There is nowhere to sit in a/c comfort when you check out and are waiting to be picked up. There is no booklet explaining the hotel facilities and how to get around the local area in the room. Overall disappointing 😞
Stayed 10 nights in Feb 2024

6/10 Okay

M

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

February stay

The hotel is in a good position with direct access to the beech, 20 mins by taxi from central Georgetown. The staff are helpful. Th bedrooms are ok but pretty tired - Mercure should look an overhaul of the furniture and decor. Bedrooms also suffer from corridor noise at night. No bar during day and big opportunity to sell food and drink during the day missed. I can’t really recommend as there is not enough nearby to compensate for Hotel offer.
Stayed 7 nights in Jan 2024

8/10 Good

Elizabeth Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my second time staying there. very convenient location, friendly staff and rooms are decently clean
Stayed 3 nights in Jan 2024

8/10 Good

Julie

Stayed 6 nights in Jan 2024

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor would not stay with Mercure again

We had a very poor experience at this hotel and would not recommend. Upon arrival the check in staff could not locate our booking. We waited over 30 minutes until they eventually found it. There were stains on the bathrobes, sheet and towels, The bathroom flooded every time the shower was used and there were ants all over the bathroom. Despite being a non smoking room and floor there was a constant smell of fresh cigarette smoke so much so it woke me up in the middle of the night to check for fire. The service was poor, often there were no tables for breakfast and there was no cutlery available on most mornings. During the dinner service my kids waited 45 minutes after my food arrived for theirs, close to 1.5 hours for basic food and only 2 tables seaters The bar was too noisy so we left we only to be told we can’t drink alcohol in the restaurant (with our meal). I was very disappointed in the lack of service.
Stayed 4 nights in Dec 2023