Hotel Equatorial Penang

5.0 star property
Art Deco hotel with 5 restaurants and airport shuttle service

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Photo gallery for Hotel Equatorial Penang

Garden
Property grounds
Outdoor pool, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas
Lobby
Balcony view

Popular amenities

  • Hot Tub
  • Pool
  • Free airport shuttle
  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
1 Jalan Bukit Jambul, Bayan Lepas, George Town, Penang, 11900
  • Penang International Sports Arena
    ‪16 min walk‬
  • University of Science-Malaysia
    ‪5 min drive‬
  • Queensbay Mall
    ‪5 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪8 min drive‬

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Room options

Deluxe Room, 1 King Bed, Pool View

  • Golf view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Pool View

  • Golf view
  • Sleeps 4
  • 2 Twin Beds

Suite (Senator, Main Wing)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Pool View

  • Golf view
  • Sleeps 4
  • 2 Twin Beds

Premier Suite

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Pool View (Club Premier King)

  • Golf view
  • Sleeps 2
  • 1 King Bed

Club Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

George Town

Located in Bayan Lepas within 2 miles (3 km) of Penang International Sports Arena, Hotel Equatorial Penang is within a few miles (5 km) of RECSAM and Institute Pendidikan Guru. This 413-room, 5-star hotel has conveniences like an outdoor pool, free self parking, and a free airport shuttle.

What's nearby

  • RECSAM and Institute Pendidikan Guru - 15 min walk - 0.9 miles
  • Penang International Sports Arena - 16 min walk - 0.9 miles
  • University of Science-Malaysia - 5 min drive - 1.7 miles
  • Queensbay Mall - 5 min drive - 2.4 miles
  • Penang Hill - 17 min drive - 7.4 miles

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Pecel Lele Ibu - ‬15 min walk
  • ‪New Cathay Cafe - ‬4 min drive
  • ‪Pokok Ceri - ‬19 min walk
  • ‪The Roost - ‬7 min walk
  • ‪Double Good Restaurant - ‬3 min drive

About this property

Hotel Equatorial Penang

Art Deco hotel with 5 restaurants and airport shuttle service
Hotel Equatorial Penang features an outdoor pool, a children's pool, and a gym. There's free parking, as well as a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
LCD TVs come with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and free newspapers.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms and outdoor treatment areas. Services include hot stone massages, facials, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 6:00 PM at scheduled times
  • Airport shuttle available during limited hours
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 for adults and MYR 34 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Golden Phoenix
  • Kampachi
  • nada lama
  • nadaba
  • The View

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Golf
  • Golf carts
  • Golf driving range
  • Gym
  • Hot tub
  • Optional golf privileges
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Free pool cabanas
  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Equator Club Lounge]
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 200 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 34 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Equatorial Hotel
Equatorial Hotel Penang
Equatorial Penang
Equatorial Penang Hotel
Hotel Equatorial
Hotel Equatorial Penang
Hotel Penang Equatorial
Penang Equatorial
Penang Equatorial Hotel
Penang Hotel Equatorial
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas
Hotel Equatorial Penang George Town
Equatorial Penang George Town
Hotel Equatorial Penang Bayan Lepas
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Hotel
Hotel Equatorial Penang George Town
Hotel Equatorial Penang Hotel George Town

Frequently asked questions

Is a free cancellation option available at Hotel Equatorial Penang?

Hotel Equatorial Penang provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see around Hotel Equatorial Penang?

This hotel is situated in Bayan Lepas, close to Queensbay Mall, Penang Hill, and KOMTAR. You'll also find TESCO and Penang International Sports Arena within a short drive.

Will I be able to park at Hotel Equatorial Penang?

Yes, secured self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is a spa located at Hotel Equatorial Penang?

Spa services at the hotel include hot stone massages, reflexology, and detox wraps.

Does Hotel Equatorial Penang have a casino on the premises?

No, Hotel Equatorial Penang doesn't have a casino.

Is there an indoor pool at Hotel Equatorial Penang?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What do couples enjoy most about Hotel Equatorial Penang?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Does Hotel Equatorial Penang have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Equatorial Penang have a restaurant that serves breakfast?

Yes, Hotel Equatorial Penang has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Equatorial Penang allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Equatorial Penang.

Are there connecting rooms at Hotel Equatorial Penang?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hotel Equatorial Penang?

The closest major airport to Hotel Equatorial Penang is Penang Intl. Airport (PEN), which is 5.4 mi away (16 minutes by car).

Are there rooms with balconies at Hotel Equatorial Penang?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or golf course views.

Does Hotel Equatorial Penang have a wedding venue on site?

There are wedding services available at Hotel Equatorial Penang if that's in your vacation plans.

Hotel Equatorial Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 440 reviews
Rating 8 - Good. 176 out of 440 reviews
Rating 6 - Okay. 46 out of 440 reviews
Rating 4 - Poor. 18 out of 440 reviews
Rating 2 - Terrible. 2 out of 440 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

weng joo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environment is very beautiful and room is very clean
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It would great if the management could seriously look into the compliance of wearing a proper outfit to the pool.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2020

10/10 Excellent

Sab, Kuala Lumpur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service from the staffs Well maintained Limited Breakfast choice
Stayed 2 nights in Dec 2020

6/10 Okay

Sukhdev Singh

Liked: Cleanliness
Disliked: Staff & service

Disappointed with the stay

Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.
Stayed 3 nights in Dec 2020

10/10 Excellent

Tan Nee

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to pamper yourself ?

Definitely the luxury hotel to go to in Penang....for a retreat ! The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !
Stayed 1 night in Sep 2020

10/10 Excellent

LogineeK, Kuala Lumpur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .
Stayed 2 nights in Jul 2020

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang.
Stayed 7 nights in Feb 2020

10/10 Excellent

Kan Tik

Stayed 1 night in Feb 2020

10/10 Excellent

Brittany, Scottsdale, AZ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the waterfalls and gardens on the property. It was exquisite. The view of the golf course from my room was lovely.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Food is good. However, hotel needs some upgrading works. 1) room smells musty. Probably because carpet is old 2) have some difficulty accessing room floor because hotel card doesn't work in one of the lift 3) room door knob needs repair
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. The kids loved it too. A great place to stay. Excellent condition, very very helpful staff. Their local knowledge is fantastic. Service is A++. Food is great too. All in all 6 out of 5 star. :)
Stayed 1 night in Dec 2019

10/10 Excellent

Jamuna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, clean, friendly and helpful staff.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey!! I’m so glad to stay in this hotel!! All the things in this hotel is very well especially the staff serviced!! But still need to improve and check about the air conditioning in the room frequently ..
Stayed 2 nights in Dec 2019

8/10 Good

Tom, Melbourne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great , but I really hate doing theses written reviews keep it expedia.
Stayed 2 nights in Nov 2019

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Nick, Toronto

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big property. Built while ago but well maintained. Clean and satisfying stay. Water quality is good. Breakfast buffet was good. Property is located 10 min from the airport toward elevated near mountain area providing awesome view of town and sea. Parking area is big, well ventilated and safe.
Stayed 1 night in Nov 2019

10/10 Excellent

FC, KL

Business traveler
Liked: Cleanliness, staff & service
Best hotel near Penang international airport
Stayed 1 night in Nov 2019

8/10 Good

LY, PJ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open space, fresh air, the garden and the pool were great. Its a very nice hotel with great service. We loved staying there. The only low light is distance, the hotel was a 25 min drive from george town. But we always gound grab easily.
Stayed 3 nights in Oct 2019