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Hotel Continental

3.5 star property

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Photo gallery for Hotel Continental

Outdoor pool, sun loungers
Superior Premier King Room | Minibar, free WiFi, bed sheets, wheelchair access
Front of property
Lobby
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
5 Penang Road, Georgetown, George Town, Penang, 10000
  • Place, Georgetown UNESCO Historic Site
    ‪7 min walk‬
  • Place, Padang Kota Lama
    ‪10 min walk‬
  • Place, KOMTAR
    ‪14 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, free WiFi, bed sheets, wheelchair access

Deluxe Twin Room

  • City view
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Super Deluxe Room

Super Deluxe Room | View from room

Super Deluxe Room

  • City view
  • 219 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, free WiFi, bed sheets, wheelchair access

Superior Double Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Premier King Room

Superior Premier King Room | Minibar, free WiFi, bed sheets, wheelchair access

Superior Premier King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Premier Twin Room

Deluxe Premier Twin Room | Minibar, free WiFi, bed sheets, wheelchair access

Deluxe Premier Twin Room

  • Sea view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds, No Windows

Deluxe Twin Room, 2 Twin Beds, No Windows | Minibar, free WiFi, bed sheets, wheelchair access

Deluxe Twin Room, 2 Twin Beds, No Windows

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

Superior Twin Room

  • Sleeps 2
  • Free WiFi

Superior Premier King Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

George Town

Located in Downtown George Town within a short walk of Padang Kota Lama, Hotel Continental is within a mile (2 km) of other popular sights such as KOMTAR. This 3.5-star hotel has 231 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cheong Fatt Tze Mansion - 2 min walk - 0.1 miles
  • Georgetown UNESCO Historic Site - 7 min walk - 0.4 miles
  • Padang Kota Lama - 10 min walk - 0.6 miles
  • KOMTAR - 14 min walk - 0.8 miles
  • Gurney Drive - 3 min drive - 1.7 miles

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Indigo at The Blue Mansion - ‬2 min walk
  • ‪再三杯 zaisanbei - ‬1 min walk
  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Mangga - ‬2 min walk
  • ‪Sood Bar - ‬5 min walk

About this property

Hotel Continental

At Hotel Continental, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, free newspapers, and a vending machine.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers and bidets. Refrigerators, minibars, and coffee makers are other standard amenities. Housekeeping is available once per stay.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: MYR 36 to 46 for adults and MYR 20 to 30 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately MYR 36 to 46 for adults, and MYR 20 to 30 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Touch 'n Go eWallet.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Continental Penang
Hotel Continental Penang
Hotel Continental George Town
Continental George Town
Hotel Continental Hotel
Hotel Continental George Town
Hotel Continental Hotel George Town

Frequently asked questions

What's there to do within easy reach of Hotel Continental?

This hotel is situated in Downtown George Town, just steps from Cheong Fatt Tze Mansion, and within a 10-minute walk of Georgetown UNESCO Historic Site and Penang State Museum. You'll also find KOMTAR and Gurney Drive within a short drive.

How much does it cost to stay at Hotel Continental?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Continental on Jul 21, 2026 start from $37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Continental?

Yes, self parking is offered for free at the hotel.

Does Hotel Continental have a casino on the premises?

No, Hotel Continental doesn't have a casino.

Is there an indoor pool at Hotel Continental?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Continental a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and a restaurant.

Are there hot tubs at Hotel Continental?

No, there isn't a spa tub at this hotel.

Does Hotel Continental have a restaurant that serves breakfast?

Yes, Hotel Continental serves an English breakfast each morning for a surcharge from its restaurant.

Does Hotel Continental allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Continental.

Are there connecting rooms at Hotel Continental?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Continental?

The closest major airport to Hotel Continental is Penang Intl. Airport (PEN), which is 11.5 mi away (28 minutes by car).

Are there rooms with balconies at Hotel Continental?

No, there aren't any guestrooms at Hotel Continental that offer a balcony.

Hotel Continental Reviews

Reviews

6.6
Rating 10 - Excellent. 56 out of 594 reviews
Rating 8 - Good. 214 out of 594 reviews
Rating 6 - Okay. 208 out of 594 reviews
Rating 4 - Poor. 74 out of 594 reviews
Rating 2 - Terrible. 42 out of 594 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Good customer service
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, room comfort
Things seemed dated and worn out but serviceable. Very polite staff.
Stayed 6 nights in Jan 2025
Verified

6/10 Okay

Muhammad

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel location are great but at night can be very noisy because got like open karaoke bar nearby. Facilities was okay. Nothing great about this hotel
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Gordon

Liked: Staff & service
Disliked: Amenities
Definitely dated. Poor internet and hard to get warm water for shower. Polite staff.
Stayed 10 nights in Jan 2026
Verified

8/10 Good

NAZLINDA BT MOHAMAD NAWI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good...
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Toshiaki L Tamashiro

Liked: Staff & service
Disliked: Property conditions & facilities
Not good area
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Helene

Liked: Cleanliness
Disliked: Staff & service
Rummet var okey, läget perfekt. Personalen ointresserad av sina gäster, inte tillmötesgående alls.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities
Bra läge
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

WANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

噪音太大

11F的水管噪音很大,根本無法入睡,其他樓層不知道如何. 毛巾只有給浴巾沒有給面巾,11F面海那面的樓下是club,大概音樂咚茲咚茲到二點
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

SEOGINJIN

Liked: Staff & service
Disliked: Cleanliness, room comfort

장단점이 모두 있음. 선택은 각자의 몫

단점 1. 수건에서 냄새가 남. 2. 외부 소음이 많이 들어 옴. 장점 1. 위치가 좋음. 2. 직원들의 서비스는 친절함.
Stayed 9 nights in Jan 2023
Verified

2/10 Terrible

AFIDA

Disliked: Cleanliness, property conditions & facilities
The Hotel running out of water at night until 12am, we cannot take a shower, pee & etc. When I complained, the staff said it is because the Hotel Fully Occupied thats why running out of water. If we want to pee/poops we need to come at lobby! Lower level have water (we stay at 9th floor) It make me really disappointed. After the water came it is very dirty (yellowish). The TV at my room broken cannot lower the volume (Maintenance came and change the TV) You also can hear noisy from the other room (family with little kids) because in the wardrobe have a door for piping & etc and it connected to side room, so can hear very loud. The room look very old style and outside carpets looks dirty and creepy. Not worth for what i’ve paid 550RM for one night. What i love in only the place near to restaurants and can walk to Padang Kota
Stayed 1 night in May 2022
Verified

6/10 Okay

mayzura

keluasan bilik agak terhad dan towel terlalu nipis. please upgred.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
GOOD JUST THE BREAKFAST MENU NEED TO IMPROVE .
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Ok for the price. Could use some plumbing upgrades.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SINKI TERSUMBAT
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Kok-Wai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FILTHY 80% SMOKING FLOORS HOTEL WORST HOTEL

This is the most terrible hotel experience. The rooms are filthy and all family rooms are SMOKING ONLY. This hotel is falsely advertising as 231 smoke-free guestrooms where instead 80% of their rooms are all SMOKING FLOOR ONLY. ALL FAMILY ROOMS ARE IN SMOKE FLOORS ONLY. I booked a family room by paying extra and the hotel front desk told me ALL FAMILY ROOMS are smoking only. So, I reluctantly ask for a downgrade to single rooms which they say are the only options for non-smoking in the hotel. Only 3 out of 18 floors in the hotel are of single room non-smoking. They then want to CHARGE EXTRA for getting an extra sleeping bed in the downgraded single room. This is ridiculous. I have already paid extra for the family room which they falsely advertised as SMOKE-FREE but clearly they don't care. On top of wanting to charge me more, they also want to take away another paid breakfast. Overall this is the worst hotel experience. Do not stay in this filthy, dark and bad hotel management. No manager on duty. They asked me to wait a few hours for the manager to come to work. Crazy! You are better off going elsewhere.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately there is not a lot of positives going for this hotel. I booked this on a whim by looking at a couple of pictures and honestly I wished I had of spent 10 minutes more doing some research on this property. The staff were mostly friendly and the reception / foyer is basically the only modern luxury that the hotel has going for it, once you get off the lift onto your floor the luxury ends there. Now I know that this isn’t a luxury hotel but this was quite poor for what it was. The room was small and basic, and very dated. The bed looked clean and was mostly comfortable, it was a bit hard for my partner, however the sheets were too small so when you slept at night the bottom sheet would unravel and you’d end up sleeping on the mattress which is kind of gross. It was annoying to only have one key card, which meant that when you arrived you’d have to use it to turn the lights / electricity on and this included the small fridge so nothing would keep cold straight away, and when you leave you have to take the card out from the slot meaning the fridge would turn off. This was very annoying. The bathroom was probably the worst part of the room. We had to step down into the bathroom from the bedroom, and it was extremely dated. The bathtub shower combo was very old, and had a gross shower curtain. The shower was barely hot as well, only like warm. The towels were the worst for me, they were so thin & small, and a floormat we assume. No hand towel or face towel.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

How M

Why tax was charged?

Hotel.com charged me about Malaysian Ringgit 109 tax and asked me to get the tax refund from Hotel Continental. But Hotel Continental said it was Hotel.com who cahrged me the tax and I should speak to Hetel.com. Please tell me why you charged me the tax. I am a Malaysian and should not have been charged the tax. Please arrange tax refund of Malaysian Ringgit of around 109 to me. Thank you.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town near beach
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Md Nor Azman

Disliked: Staff & service
not so good
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average hotel. Breakfast is bad. Room condition is like a hostel.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

mohd adnan

not very pleasant stay here

Friendly staff upon c/in.In room old tv and old apparatus.Not very convinient for hot and cold water mixture in bathroom (shower).Room quite small for 2 guest.Basement car park without security personnel.Food was quite nice for b'fast.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveler

Comfortable stay

We book the hotel in the very last minute, still the check-in process is fast and smooth. we have a comfortable stay. TV channel is also up-to-date.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Air quite slow/ not cool enough

The air-cond need to improve
Stayed 1 night in Aug 2018