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Cititel Penang

4.0 star property
Hotel with free parking, near KOMTAR

Choose dates to view prices

Photo gallery for Cititel Penang

Indoor pool
Restaurant
Daily buffet breakfast (MYR 56 per person)
Lobby
Deluxe Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym

Explore the area

View in a map
66 Jalan Penang, George Town, 10000
  • KOMTAR
    ‪12 min walk‬
  • Swettenham Pier Cruise Terminal
    ‪17 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Room, 2 Twin Beds

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room

8.8 out of 10
Excellent
(20 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room Non smoking

  • Sleeps 2

View all photos for Standard king Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard king Room

  • Sleeps 2

View all photos for Deluxe king Room

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe king Room

  • Sleeps 2

View all photos for Deluxe Room

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Room

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room

  • Sleeps 2

View all photos for Superior king Room

Desk, blackout drapes, soundproofing, iron/ironing board

Superior king Room

  • Sleeps 2

View all photos for Deluxe king Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe king Room Non smoking

  • Sleeps 2

View all photos for Superior Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Twin Room

  • Sleeps 2

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2

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About the neighborhood

George Town

Located in Downtown George Town within a short walk of KOMTAR, Cititel Penang is within a mile (2 km) of other popular sights such as Gurney Drive. This 4-star hotel has 451 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.2 miles
  • KOMTAR - 12 min walk - 0.7 miles
  • Pinang Peranakan Mansion - 14 min walk - 0.8 miles
  • Swettenham Pier Cruise Terminal - 17 min walk - 0.9 miles
  • Gurney Drive - 3 min drive - 1.7 miles

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Red Garden Food Paradise & Night Market - ‬3 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Higher Ground - ‬3 min walk

About this property

Cititel Penang

Hotel with free parking, near KOMTAR
At Cititel Penang, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. This smoke-free hotel also has a reception hall.
Guests can expect to find free WiFi and LCD TVs. Bathrooms offer free toiletries, bidets, and slippers. Phones, ironing boards, and desks are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

Chinese (Mandarin), English, Japanese, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 85.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

Is a free cancellation option available at Cititel Penang?

Cititel Penang offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Cititel Penang?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Cititel Penang on Aug 12, 2025 start from $50.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Cititel Penang?

This hotel is situated in Downtown George Town, just steps from Cheong Fatt Tze Mansion and Georgetown UNESCO Historic Site, and within a short walk of Penang State Museum. You'll also find KOMTAR and Gurney Drive within a short drive.

Is there parking available at Cititel Penang?

Yes, self parking is offered for free at the hotel. Valet parking is available for MYR 30. Accessible parking and electric car charging are also available for guests.

Does Cititel Penang have a casino at the property?

No, Cititel Penang doesn't have a casino.

Will I find an indoor pool at Cititel Penang?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What amenities will couples enjoy at Cititel Penang?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Cititel Penang have a hot tub?

No, this hotel doesn't have a spa tub.

Does Cititel Penang have a restaurant with a breakfast menu?

Yes, Cititel Penang serves buffet breakfast each morning for a surcharge from its restaurant.

Does Cititel Penang allow pets to stay free of charge?

No, pets and service animals aren't allowed at Cititel Penang.

Does Cititel Penang have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Cititel Penang?

The closest major airport to Cititel Penang is Penang Intl. Airport (PEN), which is 11.4 mi away (27 minutes by car).

Are there rooms with balconies at Cititel Penang?

No, there aren't any guestrooms with balconies at Cititel Penang.

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 313 out of 739 reviews
Rating 8 - Good. 324 out of 739 reviews
Rating 6 - Okay. 69 out of 739 reviews
Rating 4 - Poor. 24 out of 739 reviews
Rating 2 - Terrible. 9 out of 739 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Zahra

Stayed 3 nights in May 2025

10/10 Excellent

Brian

Stayed 7 nights in Apr 2025

6/10 Okay

Maung Tun

Liked: Staff & service
Single bed is small for me. Air conditioner is very noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Service

We stayed a 5 star hotel prior- and can honestly say the service at Cititel far exceeded the 5 star hotel. Everyone was friendly and accommodating. Great location for food. Only negative is the pool is not enticing- it's too hot there with the enclosed windows.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very helpfull staff. The room was clean, comfortable and quite. Plenty of bars, restaurants and shopping on the doorstep. Easy walking distance to many places of interest. Good price if booked on line. Would recommend.
Stayed 2 nights in Apr 2025

6/10 Okay

Pei Lay

Stayed 1 night in Apr 2025

10/10 Excellent

Siew Ping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the good service provided by all the staffs. Very attentive and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

A hotel i would definitely stay at again. The location, the staff were so good and the facilities were exceptional. Definitely a hotel to stay at again once in Penang again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

HELEN, CALGARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and they even gave us a sea view room upgrade. Breakfast has good food choices and roti bread was made to order. Building is a bit outdated but overall still clean.
Stayed 3 nights in Mar 2025

4/10 Poor

James

Liked: Cleanliness
Room was right beside elevator shaft. Can hear woofee sound, particularly evening time at bedtime. If not of this, I would give high score for my stay. I think people who stay for 3 nights deserves to know what room they are getting into.
Stayed 3 nights in Feb 2025

8/10 Good

Syed

Traveled with family
Liked: Staff & service, amenities
Best thing about the hotel is it's location
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially liked your staff and how friendly everyone was. Shout out to Evelyn, the morning hostess in the cafe. She was very efficient and provided tourist information about various festivals freely. It was very appreciated.
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, large clean room with great view of waterfront, and nice breakfast buffet. Loved location near central Georgetown. Near restaurants and shopping and walkable to most of the top spots in the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star hotel at a three star price!

Wonderful hotel choice: five star service at a three star price. Loved the heartfelt greetings the hotel team would give us when we came back to the hotel after a day out. Pro tip: don't miss working with the amazing tailor on the ground floor - or the delicious Loh Bok from the Kheng Pin Cafe right next door in the morning!
Stayed 1 night in Jan 2025

10/10 Excellent

Woo Khiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel is clean and they accommodated my request for the room of my preferences. Appreciate their effort to save the environment by having water dispenser installed and stop issuing bottled water in the room
Stayed 3 nights in Feb 2025

10/10 Excellent

Zheng Rong

Stayed 1 night in Jan 2025

10/10 Excellent

Glynn

Liked: Staff & service, property conditions & facilities, room comfort

Great Hotel.

Great staff, good room and good selection breakfast. Would return again.
Stayed 1 night in Feb 2025

8/10 Good

babubhai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Close to everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay.

Great staff, room and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and Suzanna couldn’t do enough for us. Thanks.
Stayed 2 nights in Jan 2025

8/10 Good

OONG PING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are polite and courteous.
Stayed 5 nights in Jan 2025

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