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Cititel Express Penang

3.0 star property

Choose dates to view prices

Photo gallery for Cititel Express Penang

Interior
Family Room | Minibar, in-room safe, desk, laptop workspace
Lobby
Front of property
Shower, free toiletries, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
123, Lebuh Noordin, George Town, 10300
  • Place, 1st Avenue Mall
    ‪2 min walk‬
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Queen Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room Non smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

George Town

Located in Downtown George Town, Cititel Express Penang is adjacent to KOMTAR with other popular attractions like Gurney Drive within a couple of miles (3 km). This 234-room, 3-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and LCD TVs.

What's nearby

  • 1st Avenue Mall - 2 min walk - 0.1 miles
  • The Top at Komatar - 3 min walk - 0.2 miles
  • KOMTAR - 3 min walk - 0.2 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Georgetown UNESCO Historic Site - 10 min walk - 0.6 miles

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 15 min drive

Restaurants

  • ‪Wembley Café - ‬1 min walk
  • ‪Teow Chew Restaurant 潮州饭店 - ‬2 min walk
  • ‪Cafe Jen - ‬2 min walk
  • ‪Matcho - ‬1 min walk
  • ‪Little Kitchen @ Nyonya - ‬2 min walk

About this property

Cititel Express Penang

Guests staying at Cititel Express Penang enjoy free WiFi in public areas and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets.
Guests can enjoy free WiFi and LCD TVs. Minibars, coffee makers, and safes are other standard amenities.

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  • Air conditioning
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9.2 out of 10, Wonderful, 1,000 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 22 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

Is a free cancellation option available at Cititel Express Penang?

Cititel Express Penang provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Cititel Express Penang?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Cititel Express Penang on Jun 23, 2026 start from $44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Cititel Express Penang?

This hotel is situated in Downtown George Town, just steps from KOMTAR and Hin Bus Depot Art Centre, and within a short walk of 1st Avenue Mall. You'll also find Gurney Drive and Gurney Plaza within a short drive.

Will I be able to park at Cititel Express Penang?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Cititel Express Penang feature a casino?

No, Cititel Express Penang doesn't have a casino.

Will I find an indoor pool at Cititel Express Penang?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Cititel Express Penang?

Couples staying at this hotel will value amenities like a minibar, a city view in some guestrooms, as well as concierge services.

Are there hot tubs at Cititel Express Penang?

No, this hotel doesn't have a spa tub.

Does Cititel Express Penang have a restaurant with a breakfast menu?

No, Cititel Express Penang doesn't have a restaurant that serves breakfast.

Will Cititel Express Penang allow pets to stay free of charge?

No, pets aren't allowed at Cititel Express Penang.

Are there connecting rooms at Cititel Express Penang?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Cititel Express Penang?

The closest major airport to Cititel Express Penang is Penang Intl. Airport (PEN), which is 10.5 mi away (15 minutes by car).

Can I book a room with a balcony at Cititel Express Penang?

No, there aren't any guestrooms at Cititel Express Penang that offer a balcony.

Cititel Express Penang Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 125 out of 382 reviews
Rating 8 - Good. 175 out of 382 reviews
Rating 6 - Okay. 45 out of 382 reviews
Rating 4 - Poor. 24 out of 382 reviews
Rating 2 - Terrible. 13 out of 382 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Very clean room, great facilities, convenient location. Staff were very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Central location, Clean room, helpful and friendly staff!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean and small room, nice staff, good location and value.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Water dispenser on each floor is good service Staff are friendly and helpful. Hotel is in good location for visiting attractions and many restaurants around.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the view is very good! The staff are very helpful, I enjoy staying in this hotel.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Kwok Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Aayan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
courteous staff and clean and tidy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

LEE YANG

Compact clean room, friendly helpful front desk, name Karthy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheong

Liked: Cleanliness, staff & service, amenities
Clean room. Aircon and equipment works well. Love the idea of your water dispensing machine.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

RAJENDRAN

Liked: Cleanliness, staff & service
clean room. Staff friendly..
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable. I love the water rifill station. Feels more eco friendly compared to other hotels. Location was excellent, lots of great food options around.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Pankaj

room was ok, hotel is dated
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Herly

Liked: Staff & service, property conditions & facilities
The staff is really good
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

KUI YUN

Liked: Staff & service
Good service
Stayed 1 night in Dec 2025
Verified

8/10 Good

KUI YUN

Liked: Staff & service
Good service
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jack NG BOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok staff polite
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chiu Yen

Liked: Cleanliness, staff & service
Clean room, nice shower products
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

HOW KEONG

Liked: Cleanliness, staff & service, property conditions & facilities
parking is ok
Stayed 1 night in Nov 2025
Verified

8/10 Good

Chin Chin

Liked: Cleanliness, amenities, property conditions & facilities
The aircon was not working and maintenence staff came, however they couldnt fix it. They get us transfer to another room. Good location but we were stuck in traffic due to road closure and cant find the way to the car park entrance. Oveall its a good place to stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mathu Janaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with very comfortable room and city view
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
overall the the hotel was nice, there was good food around it and quite a central location to get to different places around Penang!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Choong Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was efficiently done. Staff is polite and understanding. Room is clean. Had a very pleasant stay. Will definitely come again when in Penang.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay at Penang for seminar

The room was clean and comfortable. Staff were very friendly. Location was great!
Stayed 5 nights in Mar 2025