AC Hotel by Marriott Penang

4.0 star property
Hotel in George Town with area shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for AC Hotel by Marriott Penang

Lobby
Exterior
Banquet hall
1 bedroom, in-room safe, desk, blackout drapes
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
213 Jalan Bukit Gambir, Bukit Jambul, George Town, Penang, 11950
  • RECSAM and Institute Pendidikan Guru
    ‪7 min walk‬
  • University of Science-Malaysia
    ‪2 min drive‬
  • Queensbay Mall
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪8 min drive‬

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Room options

Deluxe Room, 1 Twin Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1356 sq ft
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Executive Studio, 1 King Bed with Sofa bed, Balcony

  • 1012 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Double Bed, Balcony

  • 1012 sq ft
  • Sleeps 4
  • 1 Double Bed

Premium Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

George Town

Located in Bayan Lepas within a short walk of RECSAM and Institute Pendidikan Guru, AC Hotel by Marriott Penang is within a mile (2 km) of Penang International Sports Arena. This 4-star hotel has 423 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • RECSAM and Institute Pendidikan Guru - 7 min walk - 0.4 miles
  • Penang International Sports Arena - 19 min walk - 1.0 mile
  • University of Science-Malaysia - 2 min drive - 1.2 miles
  • Queensbay Mall - 3 min drive - 1.9 miles
  • TESCO - 7 min drive - 4.3 miles

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 14 min drive

Restaurants

  • ‪Original Penang Kayu Nasi Kandar Sdn. Bhd - ‬3 min walk
  • ‪Lobby Cafe - ‬1 min walk
  • ‪Xiang Yun Vegetarian - Sungai Nibong - ‬3 min walk
  • ‪New Cathay Cafe - ‬5 min walk
  • ‪Restoran Dapoqmimi - ‬2 min walk

About this property

AC Hotel by Marriott Penang

Hotel in George Town with area shuttle service and a 24-hour fitness center
AC Hotel by Marriott Penang features an outdoor pool, a children's pool, and a 24-hour gym. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 42 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6,361 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 28 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 42 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Is free cancellation available at AC Hotel by Marriott Penang?

AC Hotel by Marriott Penang offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see close to AC Hotel by Marriott Penang?

This hotel is situated in Bayan Lepas, close to Queensbay Mall, Penang Hill, and KOMTAR. You'll also find TESCO and Penang International Sports Arena within a short drive.

Is there parking available at AC Hotel by Marriott Penang?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does AC Hotel by Marriott Penang feature a casino?

No, AC Hotel by Marriott Penang doesn't have a casino.

Is there an indoor pool at AC Hotel by Marriott Penang?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at AC Hotel by Marriott Penang?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include minibars with free items and rainfall showerheads.

Are there hot tubs at AC Hotel by Marriott Penang?

No, this hotel doesn't have a spa tub.

Does AC Hotel by Marriott Penang have a restaurant that serves breakfast?

Yes, AC Hotel by Marriott Penang serves buffet breakfast for a surcharge each morning at Cafe.

Does AC Hotel by Marriott Penang allow pets to stay for free?

No, pets and service animals aren't allowed at AC Hotel by Marriott Penang.

Does AC Hotel by Marriott Penang have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from AC Hotel by Marriott Penang?

The closest major airport to AC Hotel by Marriott Penang is Penang Intl. Airport (PEN), which is 4.4 mi away (14 minutes by car).

Are there rooms with balconies at AC Hotel by Marriott Penang?

Yes, some guestrooms at AC Hotel by Marriott Penang offer a balcony and may feature city views.

Does AC Hotel by Marriott Penang have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at AC Hotel by Marriott Penang.

AC Hotel by Marriott Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 335 out of 933 reviews
Rating 8 - Good. 407 out of 933 reviews
Rating 6 - Okay. 123 out of 933 reviews
Rating 4 - Poor. 43 out of 933 reviews
Rating 2 - Terrible. 25 out of 933 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Marco, Calgary

Traveled with partner
Liked: Staff & service
Confortable, spacious room. Kind, attentive staff. No room service, surprising for a full service hotel. Extremely difficult to even do this review-no internet connection. Wifi was extremely poor, making it impossible to work and to manage issues that required internet connectivity.
Stayed 1 night in Feb 2025

10/10 Excellent

Adnan, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very nice staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Carlina, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a place close to the airport for an overnight layover, but the hotel was much better than I’d expected. Would absolutely book it again
Stayed 1 night in Feb 2025

10/10 Excellent

Paul, Dauphin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with exceptional staff.
Stayed 7 nights in Jan 2025

8/10 Good

Karen Yoon Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am impressed with the service and condition of the hotel after Marriott took over Vistana. Will definitely stay there again
Stayed 4 nights in Jan 2025

10/10 Excellent

Eugene Kim Hock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one

Lovely hotel and very friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajadev

Stayed 2 nights in Dec 2024

10/10 Excellent

PO-CHIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

PAK KEUNG

Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Xue Ying

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Suite facilities are old ,doesn’t have enough power outlets
Stayed 2 nights in Nov 2024

8/10 Good

YI JU

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Nice hotel with good service by always friendly staff. Just the breakfast food selection could be a bit more diverse.
Stayed 6 nights in Nov 2024

10/10 Excellent

Aravind

Stayed 1 night in Nov 2024

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful helpful my husband wheelchair room for us
Stayed 7 nights in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Niketh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance from airport (~13 minutes). Very clean and comfortable. Fantastic firm mattress. Would very happily stay again
Stayed 1 night in Oct 2024

8/10 Good

Marjorie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay, except for the view.

This was just an overnight stay. We arrived late and left at 8am. The view was not enticing at all but it didn't really matter in our case. Otherwise our stay was great.
Stayed 1 night in Aug 2024

10/10 Excellent

howchee, Bayan Lepas

Stayed 2 nights in Aug 2024

10/10 Excellent

Chi Kit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The executive suite is wonderful, the staff is nice and serving very well. Would like to stay for a few more days to enjoy the environment.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mark, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible loud music playing till 12am outside - extremely loud Hotel is old and dirty No USB charger near bed or power plug Changing lift to go to suits room - extremely long waiting The worste ever hotel - and hey it is a Marriott- really bad - one time never again Remove this hotel from Expedia
Stayed 1 night in Aug 2024

10/10 Excellent

Afrisuhendery

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & good space(area)
Stayed 1 night in Aug 2024

6/10 Okay

Yen

Traveled with family and small children
It is a bit old.
Stayed 1 night in Jul 2024

6/10 Okay

Harjeet

Traveled with group
Liked: Cleanliness, staff & service
Upgraded to a suite although the noise from other rooms was unsettling.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Clean and very friendly and accommodating staff. Will come here again
Stayed 2 nights in Jul 2024