118 Hotel

2.5 star property

Choose dates to view prices

Photo gallery for 118 Hotel

Deluxe Triple Room | Desk, free WiFi, bed sheets
Hallway
Hallway
Reception
Exterior detail

Room options

View all photos for Family Room

Desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

George Town

Located in Downtown George Town, 118 Hotel is next to KOMTAR and Hin Bus Depot Art Centre. This 15-room hotel welcomes guests with conveniences like free in-room WiFi and express check-out.

What's nearby

  • KOMTAR - 2 min walk - 0.1 miles
  • Hin Bus Depot Art Centre - 2 min walk - 0.1 miles
  • 1st Avenue Mall - 5 min walk - 0.3 miles
  • The Top at Komatar - 5 min walk - 0.3 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Horangi Korean Kitchen - ‬3 min walk
  • ‪Good Friends Never Bojio - ‬3 min walk
  • ‪Tropical Coconut Cafe - ‬2 min walk
  • ‪Lé 楽 - ‬3 min walk

About this property

118 Hotel

Guests staying at 118 Hotel enjoy free WiFi in public areas and express check-out. Staff members can help with accommodation requests, and provide luggage storage.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Other standard amenities include ceiling fans and desks. Limited housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [118 Hotel Macalister , 49, Macalister Road, 10400 Penang]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

118 Hotel
118 Hotel Penang
118 Penang
118 Hotel Penang/George Town
118 Hotel George Town
118 George Town
118 Hotel Macalister Penang/George Town
118 Hotel Hotel
118 Hotel George Town
118 Hotel Hotel George Town

Frequently asked questions

Is a free cancellation option available at 118 Hotel?

118 Hotel provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at 118 Hotel?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at 118 Hotel on Mar 29, 2026 start from $30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of 118 Hotel?

This hotel is situated in Downtown George Town, just steps from KOMTAR and Hin Bus Depot Art Centre, and within a short walk of The Top at Komatar. You'll also find Gurney Drive and Gurney Plaza within a short drive.

Will I be able to park at 118 Hotel?

No, there isn't parking available at the hotel.

Does 118 Hotel have a casino at the property?

No, 118 Hotel doesn't have a casino.

Will I find an indoor pool at 118 Hotel?

No, there is no indoor pool at this hotel.

Does 118 Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does 118 Hotel have a restaurant that serves breakfast?

No, 118 Hotel doesn't have a restaurant that serves breakfast.

Will 118 Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at 118 Hotel.

Does 118 Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from 118 Hotel?

The closest major airport to 118 Hotel is Penang Intl. Airport (PEN), which is 10.8 mi away (27 minutes by car).

Can I book a room with a balcony at 118 Hotel?

No, there aren't any guestrooms at 118 Hotel that offer a balcony.

118 Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 35 out of 128 reviews
Rating 8 - Good. 63 out of 128 reviews
Rating 6 - Okay. 22 out of 128 reviews
Rating 4 - Poor. 4 out of 128 reviews
Rating 2 - Terrible. 4 out of 128 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Richard

Liked: Staff & service
Disliked: Amenities
“No” Hotwater Cold Showers. . Breaker kept tripping No English speaking tv channels. Room extremely small. The smell from a kitchen downstairs kept coming in our room all night
Stayed 2 nights in Dec 2025

2/10 Terrible

Angel Ho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dame bad and dirty, only two bts of water and shower gel, dirty towel
Stayed 2 nights in Jun 2024

10/10 Excellent

Satinder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to transport hub (KOMTAR) which made it very convenient to go everywhere. The only downside is that the checkin desk is at their sister property about a five minute walk. Also did not notice any elevator. The above two points were not an issue for me but may be a concern for people with mobility issues. The property is well maintained and very clean. Checkin and checkout was very smooth. I enjoyed my stay of four nights and would use them again if need be.
Stayed 4 nights in Nov 2023

4/10 Poor

MOHD ISMI ASWALY

Liked: Cleanliness
Disliked: Staff & service
I have experience staying in self-check in hotels before this, but this one was terrible. Despite having to make 3 rounds in jammed traffic just to find a car park, I also been told to get my room key at the other 118 hotel right once I arrived at the reception counter. Although the uncle who worked at the counter wanted to help me riding his bike, that 118 hotel staff refused and still asked me to get it for myself. Finally I got my room key after having a debate to allow that uncle to ride his bike to do his job.
Stayed 1 night in Oct 2023

8/10 Good

Kim Chi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Bath towels, hand towels and bath mat. Soap dispenser in shower. Soap bar also provided. Air conditioner, fan, hot water and wifi work well. Don’t forget to flick the switch outside the bathroom to activate the air conditioner and hot water. Water bottles provided. Also water dispenser (cold and hot) near reception with coffee and mugs. Saw umbrellas also. Good movies on TV. Tan (reception lady) very nice and polite. Do try Kuantan rd morning market, Cecil st food court, Friday night market van praagh and Ais Tingkap. Free CAT bus from Komtar around Georgetown, last stop at ferry. Then it starts again at the ferry to Komtar in a slightly different direction due to one war streets. Chowrasta market also has hawker stalls in the alley in the morning. Do not go to New Lane hawker food - overpriced and not the best in flavour. You will not be able to sit unless you buy a drink.
Stayed 2 nights in Jan 2020

10/10 Excellent

Chee Wee

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was that there were no windows in the room. The staff were fantastic and we even stayed an extra night. It was so convenient to everything in downtown Penang.
Stayed 2 nights in Aug 2019

10/10 Excellent

Winnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, enjoyed our stay, thanks. No bottle of water but a water dispenser at the front
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
Still okay. Room very small. No hair dryer in the room
Stayed 2 nights in Oct 2018

8/10 Good

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay. Staff are very pleasant helpful and friendly. Its close to all amenities. Good value
Stayed 2 nights in May 2018

8/10 Good

Bridgette, Seremban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and economic hotel

The staff are friendly and helpful. Hotel condition is good and clean. Worth the price. Good for short stay.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good location

Hotel is close to most of the famous eateries. Most are just walking distance from the hotel.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a comfortable stay. Bed is not clean. No parking
Stayed 1 night in Dec 2017

8/10 Good

Cynthia

Stayed 1 night in Sep 2017

8/10 Good

alang, jb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gud stay

gud stay
Stayed 1 night in Aug 2017

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Sean, Petaling Jaya

Disliked: Cleanliness, property conditions & facilities, room comfort

My one night stay

Came here due to its location as it is near time square. However, the room is really tiny and towels were not clean (spotted black stain and with holes). Hotel room is warm as we can't keep the air-conditioner on when we are out.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good, very clean and comfortable and located in an area that is well serviced by supermarkets, transport, a variety of food stalls and small cafes, and a laundry across the road. The room was bigger than I expected. Communications were a bit of an issue - I couldn't get any hotel wifi reception on my iPad or mobile phone reception in my room, admittedly not major problems but annoying. I wasn't all that impressed at getting hit with a further 8 ringgit "government tax" on top of what I had already paid with my reservation through Hotels.com. It's only 8 ringgit and perhaps a state tax in Penang (??) but no other hotel I stayed at in Malaysia found it necessary to pull that stunt. All said, it was a good hotel, clean,comfortable and safe and offers great value for money.

10/10 Excellent

Kah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday with husband and in-laws

Good value for money. Stayed 3 nights, was on holiday with husband and in-laws. Staff were friendly and helpful. Hot and cold water dispenser in the lobby. Hot shower, air conditioning, TV, good size room. Walking distance to the small local market (Kuantan Market), eateries (on New Lane), shopping malls (M Mall and Penang Times Square) . Easy to get around.

8/10 Good

Verified traveler

Liked: Cleanliness
Nice clean room. Very small space and area to put bags on floor.

6/10 Okay

Verified traveler

Nearby most places

Its a convenient location to be staying on your trip to Penang.