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The Palms Motel

2.0 star property
Motel with free parking, a short walk to Lake Erie

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Photo gallery for The Palms Motel

Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Front of property
Bed sheets
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Free toiletries, towels, soap, shampoo

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
5169 Lake Rd E, Geneva, OH, 44041
  • Old Firehouse Winery
    ‪13 min walk‬
  • Lakehouse Inn & Winery
    ‪19 min walk‬
  • Geneva State Park
    ‪5 min drive‬

Room options

View all photos for King Room

King Room | Bed sheets

King Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Queen Room | Bed sheets

Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queens

Double Queens | Bed sheets

Double Queens

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Geneva

Located within a 5-minute walk of Lake Erie, The Palms Motel is within a 15-minute stroll of Geneva Township Park. The 17 rooms at this motel include coffee makers and flat-screen TVs.
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What's nearby

  • Old Firehouse Winery - 13 min walk - 0.7 miles
  • Adventure Zone - 18 min walk - 1.0 mile
  • Lakehouse Inn & Winery - 19 min walk - 1.1 miles
  • Geneva State Park - 5 min drive - 1.8 miles
  • Geneva Marina - 5 min drive - 1.8 miles

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 49 min drive

Restaurants

  • ‪Sportsterz Bar And Grille - ‬9 min walk
  • ‪Eddie's Grill - ‬8 min walk
  • ‪The Cove Nightclub - ‬6 min walk
  • ‪The Lodge at Geneva-on-the-Lake - ‬4 min drive
  • ‪The Boot - ‬7 min drive

About this property

The Palms Motel

Motel with free parking, a short walk to Lake Erie
Guests of The Palms Motel enjoy free WiFi in public areas, a seasonal outdoor pool, and a vending machine. Free parking is included with your stay. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This smoke-free motel also has a picnic area.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers and free toiletries.
Recreational amenities at the motel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 23 to September 30.
  • Pool access available from 8:00 AM to 8:00 PM.
  • There are no elevators.

Property is also known as

The Palms Motel Motel
The Palms Motel Geneva
The Palms Motel Motel Geneva

Frequently asked questions

Is a free cancellation option available at The Palms Motel?

The Palms Motel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see close to The Palms Motel?

This motel in Geneva-on-the-Lake is within a 10-minute walk of Lake Erie and Geneva Township Park. You'll also find Old Firehouse Winery and Adventure Zone less than a mile away.

Will I be able to park at The Palms Motel?

Yes, uncovered self parking is offered for free at the motel.

Does The Palms Motel have a casino at the property?

No, The Palms Motel doesn't have a casino.

Will I find an indoor pool at The Palms Motel?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 8:00 PM and the seasonal pool will be open from May 23 until September 30.

Are there hot tubs at The Palms Motel?

No, there isn't a spa tub at this motel.

Does The Palms Motel have a restaurant with a breakfast menu?

No, The Palms Motel doesn't have a restaurant that serves breakfast.

Does The Palms Motel allow pets to stay free of charge?

No, pets aren't allowed at The Palms Motel.

Are there connecting rooms at The Palms Motel?

No, this motel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Palms Motel?

No, there aren't any guestrooms with balconies at The Palms Motel.

Reviews

The Palms Motel Reviews

8.4

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 56 out of 110 reviews
Rating 8 - Good. 30 out of 110 reviews
Rating 6 - Okay. 13 out of 110 reviews
Rating 4 - Poor. 6 out of 110 reviews
Rating 2 - Terrible. 5 out of 110 reviews

Reviews

10/10 Excellent

Alicia

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

It was ok. Only complaint is the floor was dirty. I called they immediately came and reset the floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie, Mcclure

Stayed 2 nights in May 2025

4/10 Poor

Stephney

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was close to the action, parking was good and the place was clean.
Stayed 1 night in May 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I needed.
Stayed 1 night in May 2025

2/10 Terrible

Nancy

Traveled with family
Disliked: Amenities
I left a text message that I would arrive late in the night due to traffic. When I arrived and used the code they sent me there was a man in the cottage. Needless to say I could not stay ended up sleeping in my car at a gas station. Hopefully they refund my money and send an apology.
Stayed 1 night in May 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Sep 2024

6/10 Okay

Clyde

Liked: Staff & service
The Palms has potential, however there are some basic areas which need addressed
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

8/10 Good

Geoff

Traveled with partner
Liked: Staff & service
Staff very helpful, informative and pleasant. Disappointing not to be able to use pool early
Stayed 1 night in Aug 2024

4/10 Poor

Terri Lynn

Disliked: Cleanliness, property conditions & facilities
Dirty rooms the pool wasn’t cleaned for 3 days while we stayed there . The place was not taken care of at all
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. The pool is amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend a weekend with friends and at the one end of the strip with all the activities so we were able to park the car when we got there and walk the entire weekend!
Stayed 2 nights in Aug 2024

4/10 Poor

Christina

Disliked: Cleanliness
Black mold in the shower, black mold on the shower curtain. The room smelled terrible like mildew. The bed was comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Palms - GOTL

Good stay & enjoyable night @ GOTL.
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia, Hamilton

Liked: Staff & service
Restroom were below average
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

We enjoyed our stay!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Geralynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shirley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cute quaint nostalgic.
Stayed 2 nights in Aug 2024

2/10 Terrible

Angela

Traveled with group
Disliked: Staff & service, room comfort

Would never stay there again !

No hot water for shower ! 2 nd day had to switch rooms for hot shower ! No microwave, no ice machine, no internet! No breakfast, Booked 2 nites! Left early
Stayed 2 nights in Aug 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice property and great staff
Stayed 3 nights in Aug 2024

2/10 Terrible

Tad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The night we stayed, we came back from eating dinner and found outside of the room was covered in spiders. We went in and found spider in the room also. We packed up and left. I call the number on the office door and told them I wanted a refund. We finally found a room back near the highway. Got to bed about 11:30pm. I demand a refund!
Stayed 1 night in Aug 2024