We stayed here the week of NYE, so it was an extremely busy week for this area! I would say this property was ok. Would I stay here again? Probably not, just due to the fact that we love using home rentals on vacations and this one just hit a little bit below the normal quality of the ones we've stayed at before. Does it beat a hotel for a family? Sure. I'd pick this over any hotel, but that may be just me. I don't like hotels.Pros:- Location. It has easy walking access into Gatlinburg, which was great when we walked in on New Year's Eve, even if we were stalled by a bear in the parking lot that night!- There were plenty of blankets, pillows, soaps, towels, etc. to use during our trip- It was nice to be able to spread out as the property is 3 floors and everyone could have their own privacy if needed- The covered parking was nice to have, especially when the snow was coming down pretty good as we packed back up- The price was decent compared to some of the other similar properties we looked at for this time period, but we also booked WELL in advance- The host was very quick to respond when we had questions- The area felt safe, but honestly, I've never felt unsafe anywhere in Gatlinburg- Beds were decently comfyCons:- At the time of our rental, the listing still shows 3 King beds. This is not accurate. One of the beds is definitely not a King, but more like a Queen size- Temperature control was all over the place. One night we would wake up like icicle