4/10 Malo
Jill S.
18 jul. 2025
No le gustó: Limpieza
The location was great—easy lake access, minimal bugs, & our kids felt safe playing in the water. The quiet setting was exactly what we wanted.Unfortunately, the house was a letdown. Bathrooms were clean, but the rest felt neglected—dust, dog hair, dead bugs, even dried food in decorative bowls. The oven hadn’t been cleaned; when we tried to broil s’mores, it smoked—not enough to evacuate, but definitely enough to question the upkeep.The biggest issue: no AC, which wasn’t disclosed. A sign on the fridge said to keep the AC at 70F, & there were thermostat brackets on the walls—but no system. We arrived to a hot house with open shades—our bedroom was near 90F. The ceiling fan & lights in the master didn’t work. Vacasa sent someone hours later who confirmed a bigger electrical issue they couldn’t fix. They brought two fans, but it stayed hot, stuffy, & poorly lit. We barely slept.Other odd touches—like a junk drawer in the kitchen & a cluttered garage—made it feel more like someone’s forgotten second home than a professional rental.We’ve stayed at many VRBOs across the country, & sadly, this was our worst experience. We left a day early just to get decent sleep. We came for a clean, cool, relaxing Bear Lake getaway—but spent most of it trying to tolerate the house. I’ve still heard nothing from the owners about any kind of refund or compensation.
Jill S.
Se hospedó 3 noches en julio de 2025