The location was great—easy lake access, minimal bugs, & our kids felt safe playing in the water. The quiet setting was exactly what we wanted.Unfortunately, the house was a letdown. Bathrooms were clean, but the rest felt neglected—dust, dog hair, dead bugs, even dried food in decorative bowls. The oven hadn’t been cleaned; when we tried to broil s’mores, it smoked—not enough to evacuate, but definitely enough to question the upkeep.The biggest issue: no AC, which wasn’t disclosed. A sign on the fridge said to keep the AC at 70F, & there were thermostat brackets on the walls—but no system. We arrived to a hot house with open shades—our bedroom was near 90F. The ceiling fan & lights in the master didn’t work. Vacasa sent someone hours later who confirmed a bigger electrical issue they couldn’t fix. They brought two fans, but it stayed hot, stuffy, & poorly lit. We barely slept.Other odd touches—like a junk drawer in the kitchen & a cluttered garage—made it feel more like someone’s forgotten second home than a professional rental.We’ve stayed at many VRBOs across the country, & sadly, this was our worst experience. We left a day early just to get decent sleep. We came for a clean, cool, relaxing Bear Lake getaway—but spent most of it trying to tolerate the house. I’ve still heard nothing from the owners about any kind of refund or compensation.