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The New Castle Hotel

3.0 star property

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Photo gallery for The New Castle Hotel

Restaurant
Deluxe Double Room | Premium bedding, memory foam beds, individually decorated
Lobby sitting area
Aerial view
Superior Double Room, 1 King Bed, Smoking, Valley View | Living area | Flat-screen TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Explore the area

View in a map
Deorali, Gangtok, Sikkim, 737102
  • Place, Banjhakri Falls
    ‪14 min walk‬
  • Place, MG Marg Market
    ‪18 min walk‬
  • Place, Ranka Monastery
    ‪5 min drive‬
  • Airport, Gangtok (PYG-Pakyong)
    ‪40 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, memory foam beds, individually decorated

Deluxe Double Room

  • Valley view
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Bathtub, Valley View

Suite, 1 King Bed, Bathtub, Valley View | Premium bedding, memory foam beds, individually decorated

Suite, 1 King Bed, Bathtub, Valley View

  • Valley view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed, Smoking, Valley View

Superior Double Room, 1 King Bed, Smoking, Valley View | Premium bedding, memory foam beds, individually decorated

Superior Double Room, 1 King Bed, Smoking, Valley View

  • Valley view
  • 220 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Double Beds, Smoking, Valley View

Family Suite, 2 Double Beds, Smoking, Valley View | Premium bedding, memory foam beds, individually decorated

Family Suite, 2 Double Beds, Smoking, Valley View

  • Valley view
  • 250 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Gangtok

The New Castle Hotel places you within a short walk of Namgyal Institute of Tibetology and within a mile (2 km) of Banjhakri Falls. This 3-star hotel has 15 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Namgyal Institute of Tibetology - 8 min walk - 0.5 miles
  • Banjhakri Falls - 14 min walk - 0.8 miles
  • Fambong La Wildlife Sanctuary - 14 min walk - 0.8 miles
  • MG Marg Market - 18 min walk - 1.0 mile
  • Ranka Monastery - 5 min drive - 1.4 miles

Getting around

  • Gangtok (PYG-Pakyong) - 72 min drive

Restaurants

  • ‪The Coffee Shop - ‬15 min walk
  • ‪Baker's Cafe - ‬18 min walk
  • ‪Rasoi - ‬2 min drive
  • ‪Porky's Restaurant - ‬1 min walk
  • ‪The Square - ‬16 min walk

About this property

The New Castle Hotel

The New Castle Hotel features free WiFi in public areas, free newspapers, and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for INR 4000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Memory foam beds sport premium bedding and bathrooms offer free toiletries and slippers. Other standard amenities include coffee makers, free newspapers, and ceiling fans.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
Information provided by the property may be translated using automated translation tools
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: INR 4000 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

New Castle Hotel Gangtok
New Castle Gangtok
The New Castle Hotel Hotel
The New Castle Hotel Gangtok
The New Castle Hotel Hotel Gangtok

Frequently asked questions

What's there to see around The New Castle Hotel?

This hotel is located in Gangtok, a short 16-minute walk from Banjhakri Falls and also 19 minutes on foot from MG Marg Market. You'll also find Royal Palace and Flower Exhibition Centre within a short drive.

Is parking available on site at The New Castle Hotel?

Yes, self parking is offered for free at the hotel.

Does The New Castle Hotel have a casino on the premises?

No, The New Castle Hotel doesn't have a casino.

Will I find an indoor pool at The New Castle Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The New Castle Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding and slippers as well as a restaurant.

Are there hot tubs at The New Castle Hotel?

No, there isn't a spa tub at this hotel.

Does The New Castle Hotel have a restaurant with a breakfast menu?

Yes, The New Castle Hotel serves free buffet breakfast from its restaurant.

Will The New Castle Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The New Castle Hotel.

Are there connecting rooms at The New Castle Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The New Castle Hotel?

The closest major airport to The New Castle Hotel is Gangtok (PYG-Pakyong), which is 15.7 mi away (72 minutes by car).

Are there rooms with balconies that I can book at The New Castle Hotel?

No, you won't find guestrooms with balconies at The New Castle Hotel.

The New Castle Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

K P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unmatched hospitality. Unmatched hospitality from the staff. Best experience.
Verified

4/10 Poor

ABHISEKH

Not Satisfied

Just ok
Stayed 4 nights in Jun 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

good hotel

Old place with decent accomodation , well connected with a taxi stand outside the hotel. Rope way is just outside the hotel. Mr Ravi Rai & other staff were very friendly and helpful . They arrange transport for local sightseeing , NathuLa and North Sikkim tour. Overall good value for money.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel to stay with family.

I was with my family in Gangtok-Sikkim on family holidays for a week from 13th to 19th April 2017 and as per suggested by hotel receptionist Mr Ravi Rai we choosed King Suite for stay. First of all I would like to thank and appreciated Mr Ravi and his team for such wonderful service and arrangements. We received very warm welcome by him and his team on arrival. All the facilities were great. It was exactly home away home. The food was really very great and healthy. This hotel is opposite to famous butterfly bridge, taxi stand, Rope way station and Institute of Tibetology. Its the best place to stay in Gangtok-Sikkim. We will certainly be staying here again!!
Verified

8/10 Good

arpaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024