We rented this house to celebrate my graduation with friends and family. The house has an open floor plan that was perfect for hosting, and it has lots of sleeping options for out of town family.
Our only complaint was that the house wasn’t ready when we arrived for checkin. (Check in was scheduled for 4pm. We arrived at 4:05pm.) There was trash scattered across the front lawn, and the cleaning crew only had about half of the house cleaned. The cleaning crew was very sweet, and they allowed us to sit in the living room while they worked to clean the rest of the home. I immediately notified the host of this issue, and he was very responsive and apologetic. However, it was over an hour and a half before the cleaning crew left. In the process of cleaning, they ran out of trash bags for the kitchen, and we were informed that a maintenance man would come by the house that evening to pick up the trash in the front yard and provide us with the needed trash bags. At some point in the evening, the trash was picked up outside the home, but we never received the trash bags. Although the host was responsive, we were disappointed with the quality of service provided to us, and the host failed to follow through on a basic request.